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Mazda MAZDA3, Coupe, Hatchback, Sedan
#2586 of 2744 Warranty - Mazda? HA HA HA!
Dec 12, 2006 (12:44 pm)
If Mazda ignored (or even flat out refused to fix) a small problem (like a rattle in the dash) while the car was still under warranty I could accept it - after all no car is perfect.
But let me focus in on one of the problems that Mazda will not fix - not the AC - but the engine stalling defect.
Its clear more than a few Mazda3's have this serious defect - it started back in the 2004 model year - continued into 2005 & 2006 (not sure about 2007) and so far MAZDA HAS NOT FIXED ANY OF THE DEFECTIVE CARS.
So here we have a SERIOUS DEFECT - that has been around for 3 YEARS - Mazda has done NOTHING.
Can anyone say this is standing behind your product? Honoring the warranty?
IMO Mazda should fix the cars with this problem.
If they can't fix them they should give the customer their money back - or replace the whole car.
Dec 13, 2006 (6:11 pm)
Maybe you can tell me where in the Mazda manual it says a stalling engine is normal wear and tear - (or is it ONE of the SMALL items that is not covered!) LOL
Maybe I should look in the section that covers the invisible overdrive button!
#2588 of 2744 Re: Warranty - Mazda? HA HA HA! [z71bill]
Dec 13, 2006 (10:23 pm)
Apparently Mazda had addressed the stalling problem last September. This service bulletin says that there is a software update for the engine control module that'll fix the "engine rpm drop or engine stall when slightly releasing the accelerator pedal". The update is only for the 2.0L auto however.
The rest of the Mazda3 service bulletins are here.
Dec 14, 2006 (12:24 pm)
Thanks for the info - but I have used a TSB to get my Mazda3 fixed several times - I waited for almost 2 years for a fix on some of the defects - although 2 years is better than never it does seem like Mazda moves slower than then could - if they really wanted to have happy customers & repeate buyers they could get the big problems fixed quicker. A new list came out today -
2006 top 10 manufactures in retaining customers as reported by J.D. Powers:
Toyota - 63.9%
Lexus - 63.2%
Honda - 60.3%
BMW - 56.5%
Scion - 56.3%
Cadillac - 55.5%
Chevrolet - 55.3%
Mercedes-Benz - 53.6%
Ford - 53.3%
Hyundai - 51.6%
You can slam JDP methods if you want - they are not perfect - but Mazda even got beat out by Chevy, Ford and Hyundai! Must be the few small items (like engines that stall & AC that will not cool) that they don't cover under warranty that hurt them!
Dec 14, 2006 (7:51 pm)
Well, I think I am finally going to get a new car. My car doesn't seem like it's going to make it to the summer as originally planned.
I really want a GTI but the price / reliability / insurance are a problem, so I think I am going to go for the Mazda 3 Hatch.
Capital One approved me for the amount I requested ($25,000) through the 'blank check' program at 6.69% interest, which I find to be an excellent rate for my age. So, basically any Mazda 3 is within my loan amount, but at the payments I want I am looking at a $22,500 maximum.
I am eligible for S-plan pricing which is basically invoice price.
Now I have some major decisions to make.
I would love to have the GT with Navigation. Unfortunately that requires the Moonroof/Bose package as well. That puts my total at $22657 and payments at around $380 / month. I could put an extra $2,000 down to get payments of $346 / month.
A GT with just Bose / Moonroof would be about $21150 and $363 a month, with that extra $2000 still in the bank.
The car I test drove tonight was a Touring with Moonroof package and leather for $19906. That's payments of $336 a month and payments that I really like. That keeps my $2000 in the bank and allows me to make pay extra each month if I want. It has everything I want from the GT except for Navi, which I could do without but is a nice toy, and the Xenons. Could Xenons from the GT be fitted to a Touring later on?
I am still also debating whether I should get the 5AT or the 5MT. I am leaning towards the 5AT because I will keep this car for 5 plus years and I don't know if I want to drive manual for another 5 years. Also, an auto would allow other members of my family to drive it as no one else can drive manual. At least it has the tiptronic type auto manual that makes up for it a little bit.
The shifter in my Cavalier Z24 is not that great and I don't like the way my Cavalier turns 3000 rpm at 70 mph. I haven't test driven the 3 with a manual yet, so that might change my mind and I can hopefully see how high it revs at 70.
Anyway, sorry for the ramblings, I am just trying to sort out some thoughts and get some opinions on the matter. Ultimately I have to do what I think is best, but it never hurts to get other's opinion before making a major decision.
#2591 of 2744 Re: New Car [claudius753]
Dec 15, 2006 (7:13 am)
I'd go with a 5MT. The gas mileage is much better, and the 3 is an easy and fun manual to drive.
#2592 of 2744 Re: New Car [claudius753]
Dec 15, 2006 (1:21 pm)
Drive them both back to back. Take out a GTI and then a Mazda3 (I'd suggest manual but I love mazda manuals). Whichever one feels right, go for it. Really worrying about reliability and such won't change the fact that one car just may feel better to you.
#2593 of 2744 Re: New Car [blueguydotcom]
by kyfdx@Edmunds HOST
Dec 15, 2006 (5:26 pm)
I agree with blueguy...
Get the car you really want... If that is the GTI, then get it "stripped" and be happy...
Assuming you get the Mazda, if it makes you happier to have that $2K in the bank, then forego the NAV.. I love xenons, but I wouldn't take another $2K in options that I don't need to get them..
5 years is a long time.... The important thing to me would be to get the car I want (GTI or Mazda) at an affordable price.. I'd give up automatic to get other options (xenons?). Well.. I'd get the manual either way...
Dec 15, 2006 (8:58 pm)
I am really torn on the MTX vs ATX issue. I need to test drive a manual before I make a final decision. My biggest gripe about manual transmissions (or at least the one I drive now) is that it turns 3000rpm at 70. It feels like it needs a 6th gear. The Mazda 3 seems to be about the same for rpm70. I didn't really pay attention to that detail on the ATX 3 I test drove (I was too busy having fun and grinning) If it turns out that the ATX isn't much better in that area, it may be just enough to make me go for the MTX.
The three cars I looked at were Civic EX with Navi, Mazda 3 GT with Navi, and GTI with DSG. The Civic is the cheapest with the best economy, but I don't like the 4 door model and the interior is a bit strange and it is low on power. The GTI is fast and comes in a 4 door, but gets lower fuel economy, requires premium, has questionable reliability, and much higher insurance. The Mazda 3 is the best of both worlds. I can get a stripper GTI or a Mazda 3 GT with all the goodies for the same price. As much as I like the GTI, the combination of all the extra options I can get and the still decent power and economy makes me think it would be my best choice.
I can comfortably afford $400 / month, but I don't want the payments to be that high. I would prefer a lower payment that I can pay extra on and know for sure that I can afford the minimum payment easily. The dealer is looking for MZ3s that meet my criteria now and is supposed to get me an out the door price on each of my options.
#2595 of 2744 Re: New Car [claudius753]
Dec 19, 2006 (8:46 am)
I have a 2006 GT hatch with MTX. I was worried about the same thing (RPM at high speed) as I drive on the highway a great deal. I can honestly say it is not an issue from a sound perspective (up to 80 mph). The engine is not intrusive. I have more issues with the road noise.
Take the manual out for a test drive and make sure you get on the highway. That's the only way to feel comfortable. I love my manual. I won't get an automatic until my left knee gives out.