Last post on Sep 29, 2013 at 5:14 AM
You are in the Mazda6
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Mazda MAZDA6, Hatchback, Sedan, Wagon
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#2363 of 2861 Re: 2005 Mazda 6 Electrical Problem? [jbwilk]
Oct 03, 2007 (12:41 am)
(Sorry for the long post below but I'm sure the info may be helpful to those of you having or will be having the battery failure/weird electrical problem that is starting to show up on Mazda6's).
Last Saturday in the driveway, my '05 Mazda6 Sport w/V6, automatic and low mileage (13,500) had the same no-start, crazy dancing needles on the gauges with and without the key in the ignition, buzzing sound when the hazard lights were turned on (or attempted to be turned on), can't unlock or lock doors via key fob, etc. When I saw the bouncing needles on the dash, I too initially thought that the engine computer had fried as others have mentioned. But as I investigated and checked the battery voltage as tehigham did in message #2306, I also measured 12.7 V (by the way, the "green eye" charge indicator that your battery has on the topside is not to be trusted, i.e., if it shows green, as my battery did, the battery is suppose to be fine). Knowing that 12.7 V is too low for a healthy battery, which should read closer to 14 V, I turned on the headlights to load the battery and saw the voltage drop to 7.2V. This told me that I had a bad battery with probably a bad cell. Now I did the following which resulted in a little bit different warranty experience than jbwilk above in message #2360.
1. Knowing that I had some warranty coverage on my battery (I thought 25% since I'm past 24 months per the warranty book), I went to the nearest Walmart to find out the cost of the cheapest battery for my car. The only battery I could find was selling for $53 and had a 60 month warranty. Knowing that the dealer would overcharge for probably a 36 month battery, I called the local Mazda dealer to discuss my situation and then determine the better option. They let me know that they would pro-rate to 50% (better than the 25% I thought) and the labor to install the battery would be covered under the 4 yr/50K mile vehicle warranty (all this was assuming the battery was bad). I asked for a tow since I have roadside assistance (don't we all have this when we buy the Mazda6?) and was referred to Mazda Customer Care (1-800-...). Customer Care arranged for a tow truck and it arrived 45 minutes later (as I was told by an automated computer that called me a couple of times as to the status of the tow truck - worked very well and was accurate.)
2. I didn't let the tow truck driver jump my battery as he wanted because of what I had already found out through the voltage check, but also because I had charged my battery overnight Saturday and still had the no start condition and weird electrical signs.
3. When I arrived at the dealership in the tow truck with my car, I let the service guy know that I also wanted the recall done for the fan control module (code SSP 71) since I recvd a letter on this issue some time ago (April 2007). Now I tried to get him to throw in the battery for free since I argued that the fan's erratic behavior shortened the battery's life (the fan sometimes ran at different speeds after engine shut off or came on even when the engine was cold and the A/C was off). He didn't disagree with my reasoning but ultimately said that I should have had the recall done several months ago. I pushed a little more but he was telling me that if the battery was bad, he was going to replace it at a cost of $45 to me (50% pro-rated). I said that I could get a 60 month battery at Walmart for $53, but then he said I would also receive a 60 month battery but better yet the pro-rating would not apply with the dealership replacement battery. I would, however, pay for the labor to install the new battery if it every went bad which he said wouldn't be very much. I said Ok but also ask that he check the poor performing AC, which he blew off saying that nothing could be done about the weak AC (another dealer had said the same thing to me a while ago about Mazda6's and knowing that a lot of Mazda owners have had this complaint via their messages on Edmunds, I dropped the request). I also ask the service guy to check the sluggish throttle response (even though I had another dealer download the electronic throttle software fix which had almost cured the lag problem).
4. The recall work provided me a rental car for free. I was driven to a Herz rental car agency nearby and made the mistake of giving them my credit card when I was asked. After my brain was finally engaged, but too late since my number was now in the Herz computer, I started questioning the Herz guy why my credit card number was needed. He really didn't give me a straight answer, but he did acknowledge that some people who get the dealership loaner car have refused to give Herz their credit card number. So I take it that you don't need to give your credit card number when getting a free rental car during dealership work. Also, when he asked for my insurance company name, I politely refused and he was OK with that. After I got the rental paperwork, I noticed that Mazda would only provide $30 coverage so I was now vulnerable to any overcharges by Herz (by the way, don't play with the GPS in the rental car because you could get charged $10.95 per day for doing so).
4. Today Tuesday (it's actually very early Wed. morning as I write this), I got my car back from Mazda. They did find the battery to be faulty and replaced it for $45. They didn't do anything about the throttle response issue because I already had the software fix - I was hoping that Mazda had a second update since I'm still not happy with the sluggish response. I also had the oil changed for $19.95 due a coupon I printed out from the dealer's website. So I paid the dealer a total of $67.09 and ended up with a 60 month "Mazda" battery, an oil change, a new fan control module (the fan isn't running erratically anymore), and a car wash plus interior vacuum. This is not bad considering that last time I had my Honda minivan serviced at the Honda dealer it cost me over $800 for 60,000 mile service. I know, I got ripped off...
5. And speaking of rip off, when I returned the rental to Herz (Mazda didn't let me just drop the rental off at their place), I was looking at a big extra charge. Now, before I had left Herz on Monday, I made it very clear to them, knowing that Mazda would provide a rental car for only one day (exactly 24 hrs.), I did not expect to be charged for having the car a little over 24 hrs - obviously, delays can happen with dealership work. I was reassured that this wouldn't be an issue. But sure enough, I had the car for 27 hrs. and Herz was looking to charge my credit card with another day of rental (hence, I shouldn't have given them my credit card!). The other thing I did before I left the Mazda dealership on Monday, I asked the service guy about having the rental car beyond the one day if needed due to the repairs. He said no problem, they would cover any time over one day since I was asking Mazda to do more work than just the recall -
#2364 of 2861 Re: Mazda6 2005 Electric Fan [mkovacs]
Oct 03, 2007 (12:47 am)
I'm in California and received a recall for the erratic fan behavior in April 2007. Turns out the fan control module needs to be replaced. This recall is known as SSP71 (I think this stands for Special Service Program 71) which is a recall notice. This is a no charge repair with free rental car for a day (at least, these are the terms I recvd). Hope you can get this repair for your car in Korea!
#2365 of 2861 Re: 2005 Mazda 6 Electrical Problem? [datdude]
Oct 07, 2007 (3:29 pm)
Just wanted to says thanks for you input about our Mazdas.
#2366 of 2861 Re: Mazda6 2005 Electric Fan [datdude]
Oct 07, 2007 (3:37 pm)
I have the notice here for the SSP71. I am hoping Mazda can send the unit here and somehow provide me the location to replace it, whether it be Ford, Lincoln, Mercury, Mazda (but I think there is not Mazda dealership in Korea) or maybe through the Army Air Force Exchange Service (AAFES) Motor Vehicles Sales. I am calling after Columbus Day.
#2367 of 2861 Re: Mazda6 2005 Electric Fan [mkovacs]
Oct 08, 2007 (9:39 pm)
mkovacs - I'm hoping that you'll be able to get your fan control module as well. Now that I have it on my car, the erratic fan behavior is gone and the fan acts "normal" or as normal as expected.
As a side note, I used to work for AAFES at Mather Air Force Base in Sacramento, CA over 20 yrs. ago. My dad was in the USAF so I know exactly what you're talking about. I just hope AAFES has improved like 150% since I worked for them - especially when it comes to ordering things.
#2369 of 2861 2006 Mazda Grand Touring 6 Vibration Issue
Mar 03, 2007 (9:41 am)
Has anyone had a problem with a tire hop/wobble/bump on their Mazda. Love the styling and the performance my wife and I bought this car new a few months ago at the dealer based on what we had read and after 3 weeks noticed a vibration problem. It this point I'm really upset with Mazda we have a wheel or supention issue that mazda acknowleges in the wheel package offered with the car 18" rims with Perilli P Zero tires nice looking Package. The problem comes at driving speed with a type of bump / hop/ wobble/ skip not a vibration like an out of balance wheel. Mazda has said it's the tire issu I contacted Perilli and corrected that with them replaced all the tires. The problem is still there. Just for my own satifaction I've driven 5 or 6 other 2006- 2007 Mazda 6's from other dealers with the same wheel package and some with the 17" wheel package and still felt the same problem. I'd like to know if anyone else out there is having a similar problems. Mazda is aware of this but not willing to step up to the plate or acknowledge it to the conumer with the attitude of if we don't do anything it will go away. I've been driving preformance tires and cars my whole life and never had this type of problems with tires or wheels. Could this be a deffect in enginering on this car. At this point in time Mazda has no work around or answer on how to solve the problem. I'm to the point of the car has been in now 4 or 5 times for this and to no avail been corrected I'm about at the end of my rope and I know I can't be the only one in the contry with this problem. If I felt it in 5 or 6 other cars that I test drove after noticing it in mine. Mazda needs to address it or I will start a lemon law action suit. Can anyone help me with this ( is there a work around / solution. I love the car and don't want to file a suit. Has anyone had the same experience in their car. I know at least three other people who have had the same problem and are living this hell too!
#2370 of 2861 Re: 2006 Mazda Grand Touring 6 Vibration Issue [digitom]
Aug 22, 2007 (7:26 am)
I own a 2006 Mazda 6 Grand Touring V6 model with the 6 speed AT. This car has the 18" wheels as well.
To date, I have close to 11,000 miles on the vehicle, which includes various driving conditions, and have not experienced the problem described in your email. Nor have I heard of the same problem with other owners (w/ 18" wheels).
It has been over six months since you posted this problem so hopefully your problem has been resolved. There are few things as frustrating as having a new car with an apparent problem and not receiving the proper attention from the manufacturer.
#2371 of 2861 Vibration or Wobble
Aug 22, 2007 (8:35 am)
I have an 07 GT 5 door. No tire hop at all.
There is a small amount of wobble felt during low speeds and during braking. It is minor and may be caused by imperfections in road surface, tires out of balance during intitial break-in, or rotors that are warped.
I've experienced this increased perception of wobble on other vehicles when larger wheels and low profile tires have been added.
If the wheels and tires are in balance and the rotors true there should be no issue. Difficult to know how severe your problem is without driving your car.
#2372 of 2861 Re: 2006 Mazda Grand Touring 6 Vibration Issue [digitom]
Oct 17, 2007 (9:56 am)
I've a 6 Wagon GT. Don't have the Pirellis and don't have wheel hop. However, my previous ride was a Saab 9-5 with the Pirelli PZeros and those tires would flat spot over night, which I understand is not uncommon for low profile tires. Is the wheel hop most noticeable after the car sits overnight and does it seem to disappear after you drive for a while? If so, it's due to flat spots. The same thing happens on my Miata, which has Kumho Ecstas.