Last post on Nov 11, 2013 at 6:38 PM
You are in the Suzuki Wagons
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Suzuki Aerio, Hatchback, Sedan, Wagon
#268 of 444 Suzuki Aerio Engine Problems
Sep 10, 2006 (7:32 pm)
I own a 2003 Aerio which has about 88,000 miles. On August 24,2006 I was driving on the Highway when I car started making a strange noise. Every time I gave the car some gas it made a roaring noise. I had the car towed to the nearest Car Dealership. While they the took the car apart. They took pictures and also took a oil sample. The mechanic also cleaned the parts he was taking off. They suggested that at one time or another the car was ran without oil or very low in oil. He suggested that when I received a oil change they maybe forgot to put oil in the car and started it up. Then realized no oil and put some in. I do not believe that. The dealership stated that they were going to send everything to the District Manager and see if the factory warranty will cover putting in a new engine. Yes, they stated that I needed a new engine. The car dealership never called me at all about my car. So on Sept.5,2006 I called them. They stated that the district manager stated that my engine would not be covered. I asked for the District managers name and telephone number. I was told that I could not get that information. I called the 800 number in California I talked to so many people who could not tell me anything. Edward called and talked to the service manager. He stated the the manager told him I had severe oil deprivation. I stated to Edward that I would try to find my receipts for my oil changes. He stated that would be good. So I took the receipts to the service manager and he stated that they are not saying that I did not have oil changes. He replied that my engine did not have any sludge in it. He said it was very clean. The problem is that I did not service my Cams. he stated that the cam was scorched and the number 2 bearing was gone. I would like to know how do you service the cams? I called California again and spoke with a Orlando he called the service manager and spoke to him. Then he stated the same thing that the service manager told me. I explained to him that I took my oil changes receipt to the dealership. He stated they he could not see any information when I called previously about my car. He claims it takes 24 to 48 hours before the information is updated on the screen. I talked to him on sept.6 and 7 2006. He told me to let the district manger look at the receipts and see what he says. I ask him for the district manager name and telephone number. He told me his name but was unable to give me the number because they only have his personal number and he out until Monday Sept 11,2006. Has anyone had this problem at all about the engine and getting the run around?
#269 of 444 Re: Various problems
Sep 13, 2006 (2:10 pm)
I have just installed 4 Kumho Ecsta 711's on my 2003 Aerio SX and they are really nice. The handling is marvelous, and after a recent rainstorm that followed months of dry and hot, they held like they had claws in them. If these wear decently, they will be the best tires I have ever had on any car.
Also, there is a lot of talk about unspecified clunking sounds in various Suzukis, and I have found at least one such source. I discovered that the hood support on my Aerio sometimes pops out of it's holder and bounces around under the hood. When it is put back into the holder, the clunking disappears.
#270 of 444 Re: Various problems...again
Sep 13, 2006 (2:13 pm)
The Kumho Ecsta 711's are 215/50 R15's on the standard rims. That puts them so close to the original diameter that there will be no noticeable effect on the speedometer...far less than 1%.
#271 of 444 Re: Suzuki Aerio Engine Problems [trshorter]
by MrShift@Edmunds HOST
Sep 14, 2006 (8:36 am)
Are you still under any warranty? If so, you need to find your oil change receipts. If not under warranty, your complaint would be with whomever last changed your oil.
But if you are without receipts and without warranty, I don't think there's anything you can do.
#272 of 444 Air Conditioner Clunk?
Sep 19, 2006 (12:31 pm)
I just picked up my '06 Aerio SX a week ago and when I turned on the air conditioner yesterday I heard a loud "Clunk" noise, I took it to the dealer and they can hear it too, but see nothing abnormal with anything... Has anyone else had this problem... my Aerio SX is the FWD Automatic.
#273 of 444 Re: Suzuki Aerio Engine Problems [trshorter]
Sep 19, 2006 (4:48 pm)
I was browsing the Aerio forum because I'm interested in a small wagon at some point and I saw your message.
I had the EXACT same experience with Toyota regarding my Camry. I never did find out the diagnosis but a loss of engine oil destroyed my 97 Camry engine at under 90k. It looked like there was a fairly large leak somewhere at the side or base of the engine due to the spray marks. The dealer claimed they couldn't find a leak and MAYBE "someone forgot to put oil in it when I had it changed".
Be prepared to wait and make sure you have your paperwork in order. I would call them EVERY day and make sure you document it. I couldn't wait and had to buy a replacement engine with $2500 of my own money. And this was a "certified used vehicle". This is the reason I am skeptical of any warranties now. Any manufacturer will try and find a way NOT to honor the warranty. I'm sure giving out free engines hurts their bottom line.
Your options: 1) If you have ALL of the supporting documentation for oil changes I might seek the advice of a lawyer and/or take them to court if they refuse to pay.
2) Be prepared to pay for a new engine or next best case scenario is that they might spit some costs with you. Best of luck.
#275 of 444 Re: 2005 Aerio Ordeals [jrose2234]
Sep 27, 2006 (5:36 pm)
Regarding the tires, were they the factory tires that went bad? Some of the car manufacturers do put some real crappy OEM tires on cars these days.
#276 of 444 RE: Aerio Ordeals
Sep 27, 2006 (6:05 pm)
They were Yokohama tires and very crappy. Its not so much the tires its the fact of the brakes ..its insane that i have to keep replacing them and it seems like its going to be a repetive problem.
#277 of 444 Re: 2002 Aerio spare tire usage? [neal2go]
Oct 01, 2006 (8:31 pm)
Tirerack can be found at www.tirerack.com and they have several 195/55 15 tires and the other size that is within a tiny fraction of the same diameter is the 215/50 15 of which there are several. I bought the Kumho Ecsta 715's(215/55) at $47-48/tire plus $10/tire shipping and a cost of $14.50/tire mount and balance at a local shop. That works out to $72.50 per tire, while the lowest price offered by any of the local shops was $91/tire plus mount and balance plus sales tax which amounted to a savings of over $130, which I definitely could use elsewhere. And the Kumho's are excellent tires, so what's not to like.