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Nissan Titan

1470 messages,  Last post on Nov 22, 2008 at 10:52 AM

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#1451 of 1470 Re: Nissan customer service BAD experience [driver56] by adriciu Jul 11, 2007 (10:06 pm)
Replying to: driver56 (Jul 06, 2007 6:14 pm) Well, I didn't hear back from the dealership, but somebody from Nissan Customer Service called me back, and arranged for my car to be repaired by a different dealership (now I found that the brakes are covered until September 2007 - I don't know why). Even if the guy from corporation promised me a loaner during the repairs, the Service Manager from the dealership didn't know anything about this. Of course there are 2 visits required for the repair. I will give them one last chance, and if nothing changes I will use a lawyer. I don't like litigations, but seems like Nissan really wants to pay more than it should for this. They already lost $40000, as I wanted to buy an Infiniti G37 Coupe, and as we speak, for about two weeks now, I have in the garage a new Audi TT. I will try to continue posting my experience
#1452 of 1470 SilverTitanXE, King by titansilver Dec 12, 2007 (12:29 pm)
The titan is a beautiful truck. A month ago I picked up a Silver 05 XE KING CAB with 19kmi, with power windows, with an A.R.E. hard toneau cover(same color and finish), factory drop in bed liner, factory installed step rail, overall excellent condition. Loved the truck but I insisted on was a 7yr/100kmi extended warranty. I've gotten so many compliments on the truck. Anyone who disputes the GREAT LOOKS of the truck is possibly blind.   I was originally shopping for a Frontier but after test driving a few titans. I fell in love. I like everything about the truck except for gas mileage, engine/exhaust noise; and the body movement could be less too. I know it's a V8, but if anyone knows of any mods which would mitigate the gas mileage and the noise, feel free to share. Besides trading for a Toyota!   I didn't do much research, I went with my gut and reputation of the NISSAN brand; then I found out it was US built. I still love the tuck but I gave up on US built vehicles long ago.   Hopping for the best _Will
#1453 of 1470 The TITAN by titansilver Dec 12, 2007 (12:34 pm)
SHE'S BIG, SHE DRINKS but SHE PUTS OUT when you want her to. ...and she's pretty in the face
#1454 of 1470 Customer service. It's who you get, maybe? by dadoftay Dec 14, 2007 (6:07 pm)
I've been reading these post (and others) as I am looking into a Titan. My wife owns a Murano and we've had nothing but absolutely exceptional service from our dealer. The only problem we had with the car was the gas door wouldn't open. I called the service department after the wife called me and our service rep even offered to pick her up. Granted, she was only 3 miles away but it made me feel he was trying to help. On the contrary, I went to look at a used Titan at another dealership and asking the salesman questions was like pulling teeth. I could tell I was bothering him to no end. Of course, seeing this only made me liken to his attitude and we went on a 30 minute test drive only to have me get out and say I didn't really like the color and leave. My first thought was I couldn't wait to get back to "my beloved dealer". I guess it's just who wants to keep you happy. I did call the online sales team at "my" dealer and he's trying to locate what I want. I hope you guys find your true love...
#1455 of 1470 Re: Anyone else with paint problems? [robnao] by rsstop Dec 31, 2007 (6:02 am)
Replying to: robnao (May 01, 2007 3:05 pm) I love my 05 Red Titan and pampered it since new. I was devastated yesterday to see 1/32" to 1/8" round blisters all over the truck. None have broken through yet, but I am sure they will. I see a few of you have had similar issues. Has anyone got resolution from Nissan? I used to paint cars and if this happened, the only way to repair is go back down to metal and start over. Any good paint shop will guarantee this type of issue. I am surprised Nissan won't? Any advice before I take it to the dealer? Thanks Lyn Replies to this message: robnao (Mar 02, 2008 1:34 am) banderson875 (Mar 03, 2008 9:15 am)
#1456 of 1470 Re: Anyone else with paint problems? [rsstop] by robnao Mar 02, 2008 (1:34 am)
Replying to: rsstop (Dec 31, 2007 6:02 am) I took mine in and the dealer took pictures that were sent to Nissan, they said rock chips (on the tailgate!!!). The service guy was cool and could tell these chips were not rock chips, so he had the area rep look at it and he agreed there was a paint problem. Mine was all around the truck and in places it would be impossible to get rock chips. So I was given a paint shop to take it to so Nissan could get an estimate (over $10,000 in Hawaii) and I am now waiting for final approval. We have not crossed the bridge of loss of value since it will be an entirely repainted truck. They have said they would give me a loaner, but the typical loaner is an older Sentra and since the paint shop said it will be over a month I can not accept the Sentra. I bought a truck for a reason and for that amount of time I need a truck that can tow a 6000# boat, carry a 22' long one man canoe, our 3 surf boards, diving gear for 4 people (water family) or any of the other stuff I need to carry on any given day. Not sure how this part will work out.
#1457 of 1470 Paint issues by robnao Mar 02, 2008 (2:07 am)
BTW, paint shop said they will not warranty this type of work, to extensive, so I am not sure if the "new" paint will have any type of warranty coverage or not. I actually suggested to Nissan regional customer rep that it might be cheaper for Nissan to give me a 2008 Titan as this total is going to be at least $13,000 and that is before any loss in value or legal fees fighting with me over it. Nissan did not agree, so down this road we go. Now I have noticed rust on the chrome part of the front bumper, but I just went over 36,000 miles, so they will probably say it is out of warranty.
#1458 of 1470 Re: Anyone else with paint problems? [rsstop] by banderson875 Mar 03, 2008 (9:15 am)
Replying to: rsstop (Dec 31, 2007 6:02 am) I had to file a law suit, they kept saying it was rock chips that were not covered. Some were chips, but no car should have that many after 6 months. They finally settled with me after about 5 months of fighting for a about $3,000 enough to get the hood and fenders stripped to bare metal and repainted. Funny, I haven't had any "rock chips" with the new paint job....
#1459 of 1470 Re: Titan styling [moparbad] by jumper11 Mar 07, 2008 (7:44 am)
Replying to: moparbad (Jan 07, 2003 10:02 am) I compared apples to apples and the for the money the titan is more truck than any of it's compeditors. This is coming from a Ford guy. It's a handsome beast!!!
#1460 of 1470 Re: Titan styling [moparbad] by jumper11 Mar 07, 2008 (7:46 am)
Replying to: moparbad (Jan 07, 2003 10:02 am) I compared apples to apples and the for the money the titan is more of a truck than any of it's compeditors. This is coming from a Post Ford guy. The titan is a handsome beast!!!

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