Last post on Jul 18, 2012 at 7:21 AM
You are in the Nissan Titan
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Nissan Titan, Truck
#1436 of 1475 Re: Anyone else with paint problems? [robnao]
May 07, 2007 (10:39 am)
I have been having problems with the front right bumper cover since I bought my 06 Titan. I had about 6,000 miles on it when the paint started pealing off the plastic cover. I took it back to the dealership, They sent the cover out to be re painted. Now the paint is chipping and the clear coat is cracking. I again took it to the dealership, they inspected it and then told me that I hit something for it to crack like that. ( I would have had to hit into something 5 or 6 times for it to do that). I then called Nissan 1 of North America and explained the situation, after 2 weeks i got a call about an hour ago, Jessica from Nissan 1 told me basically that it is my problem. I do not see it that way. does anyone have advice for me? Oh and just to let everyone know the left bumper cover is perfect, no chips or cracking!!
#1437 of 1475 Re: Performance mods [qwerty_oc]
May 08, 2007 (6:06 am)
Go to www.clubtitan.org for more info on every type of Titan mod imaginable! If you've got $$$, Stillen has a supercharger.
#1438 of 1475 Re: Anyone else with paint problems? [esenge]
May 08, 2007 (2:57 pm)
My advice is go through the BBB (autoline). You can file a claim on their website www.bbb.org. Unfortunately, Nissan has some poor products and poor customer service which is probably why they saw a 54% drop in profit last quarter. When I was having brake problems Nissan treated me the same way whereas I was concerned about the safety of the vehicle. The service tech actually called me "a lair" and the manager's solution was to trade it in for a new one. So I took my Nissan to Midas to get a second opinion; then I used those documents for my arbitration case; along with the undisputed photos of the warped rotors and axle leaks. So the arbitrator forced Nissan to repurchase my truck for full retail price, occurred interest charges, registration fees, and maintenance fees. Guess I wasn't lying. However, the only thing I didn't get was an apology from Nissan.
#1439 of 1475 Re: Anyone else with paint problems? [razorthunder]
May 08, 2007 (7:45 pm)
SORRY, SORRY, SORRY...
I really do hope this will help you to move on. I do understand all the pain you went through, because I can simply think I could have been in your place and having all the problems. Of course I would have been mad and even may be more than you. But see, repeating the same story is really no help here. Please understand this. I also wish you to get something really more reliable, because I can feel second time it would be much harder. Good luck!
#1440 of 1475 Nissan has upped the payload...
Jun 04, 2007 (12:22 pm)
...on '08 models, 500 pounds.
Following specs from Nissan web site:
Maximum payload (pounds)
SWB 4x2: 2,013 (King Cab); 2,062 (Crew Cab)
LWB 4x2: 1,725 (King Cab); 1,762 (Crew Cab)
SWB 4x4: 1,870 (King Cab); 1,914 (Crew Cab)
LWB 4x4: 1,650 (King Cab); 1,852 (Crew Cab)
GVWs now up to 7000 Ė 7200 depending on model
#1441 of 1475 Re: Anyone else with paint problems? [razorthunder]
Jun 08, 2007 (8:42 am)
Just went through BBB arbitration, and they declined my claim! they said I provided no proof that it was a defect, but I had a signed estimate from a body shop stating how they would not paint it because of a bad under coat, and thus they didn't want to be responsible for the warranty of the paint, and it required a full strip for $5300. Even had the paint tape test they did where they pulled off paint with masking tape! guess the BBB sides with the manufacture on these paint issues because is such a huge problem it would cost Nissan millions if they would have decided in my favor... whats next? class action?
#1442 of 1475 Re: Anyone else with paint problems? [banderson875]
Jun 08, 2007 (11:45 am)
We just had my truck to the dealer yesterday complaining. We had washed my truck when I noticed all these little tiny rust spots ALL OVER the tail gate. The guy at the dealership went out and took some rubbing compound to them and did the "see they come right out!" bit. My husband has painted his share of cars and set him straight. He is getting us an appointment with a Nissan Rep. I don't see how they can deny all these complaints. It's not like I am just looking to have my truck painted for no reason!
#1443 of 1475 Re: Anyone else with paint problems? [banderson875]
Jun 08, 2007 (1:48 pm)
Yes. Class Action. It obviously will take some time to resolve but more importantly, it holds manufacturers accountable and gets you compensation for your claim. You could try www.nissanlemonlaw.com. They specialize in Nissan claims and lemon laws & warranty acts. They will review the claim for free. You'll just have to be patient, these cases can take a year or longer.
#1444 of 1475 Re: Anyone else with paint problems? [carrie6]
Jun 08, 2007 (1:52 pm)
It is just game theory. If I tell everyone no to a claim - there are some that give up. So, I have therefore reduced expenses in a legitmate claim saving me money. So stick to your guns and don't accept no as an answer.
#1445 of 1475 Nissan customer service BAD experience
Jun 24, 2007 (8:53 am)
Initially I thought I will be a singular voice complaining about the Nissan customer service. Unfortunately seems likes there is a pattern with this company. I have a Titan I bought in 2004. Of course, almost from the beginning I started having problems with the brakes, so in the end the truck was at the dealership three times, until I pass 12000 miles. After another 5000 miles the problem reoccurred, however, because of the distance to the nearest dealership I wasnít able to take the car in for repairs (the service department requires one diagnostic visit, followed by the actual repair visit, during which a loaner car is not provided). Because the shaking became very annoying, last Friday (06.15.2007) I took the car finally to the service department of Nissan of Clovis dealership (where the car was for repairs before). There I was told that the car will not be repaired because is out of warranty for the brakes, and the extended warranty does not cover the pads. This was told to me despite the fact that the initial problem was never resolved. However the most embarrassing moment for the management of this dealership was the attitude of the service manager, who, during our conversation in his office, went on to tell me to shut up and listen to him. Also, when I asked to have the car brought back to me (the car was moved by the repair/service personnel) he told me to go take it from where I left it. Furthermore, when I said Iíll leave to go to the general manager, he started to tell that I cannot leave until he lets me do it.
Because the General Manager wasnít there I sent him a certified letter explaining what happened, and hoping at least for an answer that they received the letter. Didnít happen. So now I plan of complaining with NTHS and maybe BBB.