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Nissan Titan, Truck
#1247 of 1475 Don't buy the Titan!!!
May 17, 2005 (9:47 pm)
Last letter to Nissan Corp.
As per our conversations, Iím writing to formally document the problems that Iíve had with the Nissan Titan that I purchased in November, 2004.
Before purchasing the Titan, I thoroughly researched the various trucks available on the market. After viewing other trucks out there I found the Titan to be my 1st choice. It scored high in all the consumer reports and I was impressed with the look, comfort and performance of the vehicle. I had driven a Toyota Tundra the same day I stopped into Nissan. We met in the parking lot and he introduced my wife and me to Pete , his truck salesperson. We drove the Titan and were happy with it. We came to an agreed upon price and purchased it. It was a very pleasant business experience and the professionalism was unsurpassed. This vehicle ownership began positively but has turned out to be the most discouraging and negative situation Iíve ever experienced.
Initially, we had some problems with a couple of dealer items
(A remote starter, paint protection, and undercoating), all of which were resolved by the dealer to my satisfaction.
Then, at less than 4000 miles, I noticed a pronounced shaking in the front end when the brakes were applied. It continued to get worse until it had lost much of the breaking performance. Passengers that were in the car would ask me what the problem was and it was quite embarrassing.
Nissan was soon contacted and made me aware that they knew about the problem and told me to schedule an appointment to service the vehicle. I dropped off the vehicle and the dealer installed new brakes. I soon found out that the Nissan Corporation apparently had instructed the dealer to ďcut the rotorsĒ and to put new pads on. I am not a mechanic, but this sure didnít sound proper or acceptable to me. I owned a new Nissan Titan, with very few miles on it, and they cut the rotors on the vehicle? Well, as you already know it didnít solve the problem. Two or three days after picking up the vehicle, we drove to St. Louis, Illinois and the truck was shaking and vibrating so violently that we had to pull off the road. At that time, we called Nissan directly and were told the nearest dealership was in Bloomington, IL. (My wife was terrified because of the intense noise and vibration.) The dealership in Bloomington cordially tried their best to rectify the problem, but again, it was unsuccessful.
I then began to contact Nissan directly via the 1-800 numbers and got the run around. I have never been treated so poorly and was lied to on numerous occasions. My wife and I have purchased many new vehicles in our lives, and neither of us has ever experienced this disregard. We are educated consumers and neither of us can think of any other product that we have ever purchased that has caused such difficulty or dissatisfaction.
The week following our St. Louis trip, I brought the vehicle back to Nissan and they installed another set of brakes, I believe in March 2005. Those brakes again lasted a very short time until the truck again began shaking, rattling, and vibrating. In my opinion, the braking performance was cut in half from when I purchased it less than 6 months ago. After almost having a rear end collision on the expressway (because of lack of lack of poor braking performance), I again made calls to Nissan as well as Nissan Corporation.
On April 28th I once again took my truck in to be repaired. I was notified yesterday, May 11, 2005 that the truck was completed. I went in to pick up the vehicle but decided to test drive it before accepting it. The new brakes were soft, spongy, and I didnít feel safe stopping at any speed. I even tried stopping while driving in reverse and the truck made an awful grinding noise. Attempts to stop while driving on the expressway were so unsatisfactory that I refused to pick up the vehicle because of safety reasons. This braking is NOTHING like the original product that my wife and I purchased 6 months ago in November 2004. Although the appearance, comfort, and special features are an attraction when selecting a vehicle, we feel that the braking system is one of the most critical factors of any vehicle.
While dealing with all the aggravation and frustration surrounding these 4 sets of new brakes in 6 months (including the first set that came on the vehicle), I have obtained copies of the Nissan directive sent to all of your Nissan dealers dated August 31, 2004, stating that Nissan was aware of the defective braking system on the Titan and the Armada. We purchased this vehicle in November 2004, and were not made aware of brake problems.
Had my wife and I been informed of these problems up front, we would not have purchased the Titan. This is truly deceptive practice by Nissan, in my estimation.
My wife is afraid to ride in the vehicle, our adult girls donít want to ride in the vehicle, my co-workers laugh about the problem, and our neighbors donít understand why Nissan hasnít stood behind their product.
Nissan should be ashamed that they knowingly and willingly sold us this ďlemonĒ truck that has now had its fourth set of brakes. No discussion has even begun about the wear on the tires, transmission, front end or the other wear and rattles that have occurred on the vehicle resulting from the intense prolonged vibration. We are appalled that Nissan isnít concerned with the health, welfare, and safety of us as customers.
With all the aforementioned considered, I believe that Nissan should accept responsibility for their product and swiftly replace this vehicle. I canít think of any other acceptable solution.
#1248 of 1475 Where is the national call back??
May 17, 2005 (9:49 pm)
Again I am stuck
Thank you for the time you spent today trying to help us come to some type of satisfactory solution regarding our new 2004 Nissan Titan (purchased in November 2004). This note is to document in writing that we did not pick up or accept our vehicle today as we donít feel safe driving it in its ďmodifiedĒ state.
To clarify, the vehicle now has had its fourth set of brakes. Per John Landers, the Midwest sales rep, the current set of brakes are actually made for the 2005 Titan but were ďmodifiedĒ in order to remedy the brake failure that Nissan has experienced on all of their 2004 Armadas and Titans. These modified brakes seem to be the poorest performing of all the brakes that have been installed on our truck and are unacceptable and most unlike the brake performance on the truck when originally purchased.
Although we feel we have a ďlemonĒ vehicle, and are disappointed that Nissan has refused to remedy the problem in a satisfactory way, we appreciate your help in exploring alternative options. We just purchased this new Titan, and are now having to replace that vehicle in less than 6 months due to the manufacturerís unsafe brake system. We have fulfilled our part of the financial contract, however, Nissan has failed to come through with a satisfactory repair to the brake system.
We feel as if we are between a ďrock and a hard placeĒ and must replace this vehicle. The tires, front end, drive train, and all joints and parts have been subjected to the severe jutter/vibration while moving. The long term damage from this can be substantial and not our responsibility. Our hope is that Nissan Corporation will accept the appropriate responsibility for their faulty brakes and assist us in replacing this vehicle. Our current interest rate on the Nissan loan is 1% and that was a major factor in our purchase of the Titan.
Thank you for trying to help us resolve this matter.
#1249 of 1475 Re: Rollup Tonneau Covers for Crew Cab with Utilitrack [roryd]
May 18, 2005 (4:27 am)
Some folks have been replacing the side rail attachments with sheet metal screws. This solves
the problem.On another Titan board someone modified the brackets on the bed extender so they
would slide over the attaching brackets, however that takes away around 6 inches on the width
of the bed extender.
#1250 of 1475 Re: Rollup Tonneau Covers for Crew Cab with Utilitrack [hogboy]
May 18, 2005 (5:06 am)
Thanks for the response. Do you have the URL for the other board that you mention. I'm curious on the possible mods for the bed divider.
#1251 of 1475 Lies, Lies, Lies
May 18, 2005 (6:45 pm)
All I hear from Nissan corp. is Lies. They will never put anything in writing and continue to lie to me! All these vehicles need to be lettered "Lemon Truck"
Don't Buy this truck....... Its sad too because it was a good truck till you hit the brakes and feel like your in "Sanford and Son's" Junk truck....People come up to me all the time and "say, what a beautiful truck , how do you like it??? Well, I have to be more honest than Nissan Corp. , I tell them it has serious brake problems and not to buy one!!!!!!
Titan For Sale !!!!!!!!!!!!!!!!!!!!!!!!!!!
#1252 of 1475 Re: Rollup Tonneau Covers for Crew Cab with Utilitrack [roryd]
May 18, 2005 (9:01 pm)
They are a little sensitive about posting hyperlinks to other sites. Perhaps this riddle will help: titantalkdotcom.
#1253 of 1475 Re: Rollup Tonneau Covers for Crew Cab with Utilitrack [roryd]
May 19, 2005 (4:34 am)
If you do a Yahoo search on Nissan Titan Forum you will see a few other links for talk & club that will help.
#1254 of 1475 Re: Don't buy the Titan!!! [titan6969]
May 19, 2005 (9:10 am)
Brakes are really simple, hard to belive that you are having so much trouble with them, and that the dealer in bloomington could not fix it. Make sure also that you are not resting a foot on the brake to overheat them, that the master cyl is allowing them to "release" and the truck to freewheel when your foot is off. Sounds like possibly a master cycl problem, then you now have air in the lines which is causing a spongy brake feel. Good luck.
#1255 of 1475 Do 05's have the "Brake Problem"?!?
May 22, 2005 (11:41 am)
I'm considering the 05 Titan SE King Cab but the brake issue bothers me. Can I hear from any and all 05 owners about their ownership and service experience?
#1256 of 1475 Titan '04 SE Crew Cab
May 22, 2005 (12:54 pm)
I have had the brake problem just like everyone else has had. Even had some problems with the dust plate really making racket when I turned left after the brake replacement. Yes the brakes felt squishy and they rolled a little for a few days but the pressure came back after that. I hate to hear that someone is having problems with Nissan because they have ben nothing but helpful with me. I love my truck, blows the doors off of Ford, Chevy and Dodge.
Yes gas mileage stinks. I heard you shoud start getting better after a few thousand miles or so but I have 24000 and still get 13.5. I drive pretty hard and it is pretty much 50/50 City/Hwy. I finally put in the Tornado and after three tanks I am getting 14.75. So a really good increase. I am planning on installing a K&N cold air intake and supposedly that will up it another mile or two. So I have been happy about that.
Truck is 2 wheel drive with big tow and off road package. So I would xpect some to get better without these options.