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Honda CR-V Prices Paid and Buying Experience

9465 messages, Last post on Dec 01, 2009 at 8:58 PM
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Replying to: Seeker1966 (Jan 29, 2009 4:30 am) |
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Replying to: CivicUpgrade (Jan 19, 2009 9:28 pm)
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2009 Honda CR-V Purchase Wow! What an experience buying a car! I had done my research and knew exactly the car I wanted and the price I wanted to pay. I received quotes from a number of dealers, and decided that the quote from a particular dealer (whose name I will not mention here) and the location from where I live were best for me. Having had many years of experience buying cars and having done the research I needed to do before going to the dealership were very important in this case. I had the information the Internet sales manager provided me before going to the dealership to seal the deal. I had a list of what I needed to know and what was agreed to, and I thought the final process would take a very short time. The Internet sales manager told me on the phone that he couldn't be there but that he would have everything ready for me (with only "10%" of the paperwork left to complete). Well, my wife and I went to the showroom and the offer sheet was given to me with the price I had agreed to pay. I had my "what to make certain of" checklist with me and noticed that the actual car name was not on the offer sheet and that the sheet included a $1,000 rebate that my research indicated should not be there. (This was not an additional $1,000 off what I had agreed to pay.) I was puzzled but did not get too upset as the bottom-line price was as agreed to. The sales tax they computed was a bit more than I expected as a result, but I don't think dealers can cheat on that aspect. Anyway, they brought out the car, and it looked fine, although another red flag was that the standard sales sheet was not in the window. We went back into the showroom and I questioned the manager several times about the rebate when it finally dawned on me: They tried to sell me a new 2008 CR-V instead of a new 2009, because I remembered that Honda was offering a $1,000 rebate on the 2008 CR-V! I was ready to walk out and go to another dealer that had a price as good as their offer, but they said they would fix the problem. They then brought out a 2009 that had 47 miles on it but looked like it had been driven a lot more than that, and it was dirty and had a big scratch on the back. They offered to fix the scratch but I said no way. I also stated that I was told my car would have less than 10 miles on it (from the Internet sales representative I had spoken to the day before I came in to the show room trying to make certain that I would get exactly the car I wanted. When you get a new car with less than 10 miles on it, you know it's not been driven as a demo). Then they finally brought out the new car that I had bargained for. It was in mint new condition. My wife and I accepted that car. Through the course of that afternoon 3 1/2 hours went by before we walked out of the showroom with the fully-prepped vehicle. We were never offered so much as a cup of water, and a representative did not hold the door open for my wife when we were going out to look at the car! In any case I got exactly what I wanted at the price I wanted to pay. I also received some extras that were agreed to on the phone. All of these things were on my checklist. This is very important to bring with you when you buy a new car. You must make absolutely sure you are getting the exact vehicle you wanted (year, model, trim level, options, extras, such as a free oil change). You can never assume anything. They did throw in a free cargo tray, which Honda dealers sell for $100 (overpriced, but a great extra, especially when free). I can handle this kind of treatment, but what was bad was that my wife had to experience it. The only other good thing about this experience is that it makes for an incredible story, which I will tell over and over. Incidentally, I cannot say for sure who was most to blame at the dealership. The sales manager certainly has to take a lot of responsibility as is true of the Internet sales manager who was conveniently at the "doctor's" office and could not meet with me. The sales representative who met with me seemed to know what was going on, but he was not responsible for the mistreatment and gave us a couple extras. He evidently did what he was told to do. We should have been offered refreshments. Yes, they made a profit. I know people have to feed their kids, but I made certain we got a terrific deal. Incidentally, here's what was on my list: 1. Year, Model, trim level, AWD, and exterior and interior color and option agreed to (front splash guards) with no other options included (except if free), destination cost included in the quoted price 2. No fees other than doc fee, license and title fees plus $25 electronic registration & titling fee, and sales tax added to quoted price (no prep fee, no advertising or marketing fee, etc.) I figured the doc fee in what I consider part of the profit for the dealer. 3. Miles on new car: less than 10 4. No badging except for license plate holder: yes 5. Clean up and prep included, full tank of gas: yes 6. Will meet with whom? Appointment: time and date 7. How much can put on credit card? $3,000 8. Free first oil change? Yes 9. Financing: dealership one v. other I did not have a trade-in car. If possible sell this on your own. |
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Replying to: meeper (Jan 27, 2009 2:37 pm) Base: 23,090 Dest: 670 Taxes: 781 Tags: 44.50 Dealer Processing: 385 Could have worked a little on the processing fee, but overall am pretty pleased with the OTD price.
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Replying to: meeper (Jan 27, 2009 2:37 pm) I am looking the same model. EX-L, 2WD. Please share ur experience when u made ur deal. Btw, where r u located? Thanks, Eric
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Replying to: gy66 (Jan 31, 2009 12:03 pm) I'm located in Northern Virginia (Burke) and used Edmunds.com to solicit price quotes from 6 dealerships in the area. I used the first legitimate OTD quote and circulated it around to the other 5, communicating only by email, until I got what I thought were pretty decent quotes based upon these threads -- compared to others who have purchased the same model. Then it was a matter of going back and forth between the two best quotes letting the dealerships compete. I started the process in late December thinking that I would get a year-end bargain (nope) and planned to wrap up at the end of January to take advantage of any month end incentives (yup). I'm satisfied with the OTD price, the salesman, and the dealership, so far. Only spent about 45 minutes from test drive to signing the final papers. Note: I define a good deal as one where I pay a reasonable price and get exactly I wanted. I'm sure the dealership made some money on the deal. My nightmare is to buy a car and have all the salesmen standing in a circle in the showroom laughing when I leave, saying, "That is the most anyone has ever paid for a car like that!..........." Let me know if you would like any additional info -- and good luck. |
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| My local dealer offered me $23,299 OTD (includes tax, tag, title, destination fee- everything) for a 2009 CR-V EX model. I also haggled them into including a roof rack and tinted windows for that price. What do you guys think? | |
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Replying to: Shep626 (Jan 31, 2009 6:05 pm) Can you break down the numbers a bit. sicne we dont know where you live and everyone's tax amount will vary based on location can you give us a OTD price minus the tax and any DMV fees? We can then give you a better idea of our opinion on the deal. Thanks!
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Replying to: xtrosity (Jan 31, 2009 8:52 pm) $20,326.90 Selling price $1354.60 Tax 6.25% $670 Destination $199 License/Title/Registration $8.50 Lemon/Battery/Tire $41 Doc. Processing Fee $699 Dealer Fee ---------------------------------------- $23.299 OTD price Surprisingly enough, I've called 5 other dealers in the area to see if they can beat this price- and there are no takers. Any thoughts?
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Replying to: meeper (Jan 31, 2009 1:04 pm) Thanks for the updates. I live in CA, a dealer which is close to me offer me $26,000 OTD (the tax is 8.75 here). I think it is little higher. i'll look around for a while and see what i can find. thanks, Eric
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