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667 messages, Last post on Sep 18, 2009 at 3:24 PM
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Replying to: dino001 (Mar 22, 2006 5:57 pm) I understand what you're saying .. but look thru the dealers eyes for a moment, especially nowadays ... Do you like spam.? (and I don't mean the kind you eat) .. do you like opening up your mailbox and seeing 250 emails per day and after you've spent 3 hours going thru them - 15 are "maybe" legit and after you've spent another 3 days you find out that 4 are legit, but 3 of those are 300+ miles away .... so you're down to 1, and that "one" will only generate $100 profit, so that's a pass .... that's day #1, now try that for the next 29 days and see what your response might be, it becomes a diminishing return. And that doesn't count the folks that write like this: "terri, reffered from friend -- need buy price on 06 fx35 awd wth tur + spt pk -- have price of 35 w/trde. must be in ivry color, wht clor only ..." I'm sorry, but my name is Terry, not "terri" ... like I used to tell my girls, if you don't show respect you won't earn respect .... and if someone won't even take the time to print correctly for a $45,000 vehicle (let alone a $15,000 vehicle) I'm not going to take them seriously. Someone like yourself might be a legit buyer ... but, you're paying for the guy/girl sitting at his computer pumping out his 37 requests in 5 states for a price on that Audi TT, new Civic or the new Benz just for the grins and giggles .. and he does that 4 times a day at work because he's bored and he's a "car junky" .... in-between times he's reading the Da Vinci Code and wondering if there is something buried in his basement .l.o.l.. I'm a firm believer in making contact ... when I travel, I call ahead, I speak with a hotel manager and I get alot of information and I have a name(s) and probably a little history, then they know who I am ... When I purchase something, we've spoken many times .. they know who I am and I know who they are, plus I have names, dates and times and usually we end talking about something, it could be anything - but they remember it .. it's contact, it's a bond, it's a good starter kit .. A good example would be my golf clubs ... the shafts weren't quite right, the driver nicked early so I had to send them back .... up north, spring is just hitting and every golfer is either buying, selling or fixing golf clubs, so the club makers are buried and most delays are going to be "at least" 3/4 weeks .... I spoke with the builder before and during .. "of course" we talked about golf and who was going to take Bay Hill and if Tony Soprano was going to be out of his coma come next Sunday on 3 different occasions ..l.o.l... .. mine were sent out on the 14th and I received them back yesterday .. Or, I could have sent him this and waited til' May: "terri, reffered from friend -- need buy price on 06 fx35 awd wth tur + spt pk -- have price of 35 w/trde. must be in ivry color, wht clor only ..." Terry 
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Replying to: rroyce10 (Mar 23, 2006 3:46 am) LOL. That's a good one. I used to have more trouble with going ans seeing the salesman - mostly due to my own insecurities than anything else. You see - I still speak an accent - and will do to the end of my life. Even if you and all the saleguys on this Forum swear that it's not the case, I know it puts me immediately into at least some disadvantage, as salesguy will likely assume I stepped off the boat yesterday. It's inevitable. Over time I learned to deal with that, today I know I need about three-five minutes to wipe that off their mind. Before, I probably could not, so Internet was very vital part of my strategy.
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Replying to: dino001 (Mar 23, 2006 5:23 am) I'd kill for a "real deal" dish of Chicken Paprikash or some home made kotlet schabowy and dumplings ... and for dessert, how about some Dobos Torta (gawd, I love that stuff) .. I can remember many a day growing up and watching the Granny's making food in the basement kitchens ... But you can't let language be a barrier, especially nowadays and being Polish ... gheez, I can hardly speak .. potrzebuję (chcieć) żeby spotykać (wykonywać; napotykać) *cute* *blonde* dziewczyna w rogu (kąt)... Terry 
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Replying to: dino001 (Mar 23, 2006 5:23 am)
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Replying to: bobst (Mar 23, 2006 7:30 am) Dino has a point, people (not just salespeople) will judge you by a combination of factors, including your accent, manner of speech, etc. That's why behavior is important during negotiation -- the response that you get will be based, in large part, by what you communicate through your body language, expressions and how you act. What I don't see is why Dino shouldn't turn his perceived disadvantage to an advantage. Since he knows that salespeople presume that he is naive, that is actually to his benefit if he games it properly. For example, you can really wear out the salesperson by simply pretending that you didn't understand what he said, or because "this isn't the way we do things at home". The process of reexplaining things to you will frustrate him and wear him out, while the rules of the old country (whether true or not) will give you a deferral of authority trick because "you just don't do things that way." The result is that you should be able to obtain further concessions without offering a counteroffer or compromise of your own, all because you "didn't understand". Playing dumb is one the best tools in your negotiation tool kit, and if the salespeople are going to get sloppy in their approach because they presume too much about you, then so much the better.
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Replying to: socala4 (Mar 23, 2006 8:40 am)  "Playing dumb" is somewhat against my personality, but I know a few people who could use that strategy to their advantage. I occasionally play a "Polish card", when get really annoyed with someone simply no listening in general communication situations. "I know my English is not perfect, but I thought it was clear that....". Otherwise, I rather play "smart" game - just fits my psyche better. Whether it is right card, I leave others to find out, LOL.
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Replying to: dino001 (Mar 23, 2006 9:10 am) There are several problems with "playing smart" in this situation. For one, it will be easier to get the salesperson to what I call his "point of no return" (the point at which he is so invested in your deal that he will accept a rock-bottom price to close it, and won't let you walk) if you get his hopes up, which is going to be expedited if he thinks you're a bit dim. For another, it raises the competitiveness of your negotiation. If you are a smart guy, then the other side is more inclined to ratchet things up a bit because you present a more obvious challenge. And it also reduces the amount of information available to you. Because the other guy knows you're intelligent, he starts holding on to his cards more closely, because he knows that you are going to use that information against him. He'd be more sloppy, and even more generous with the information, if he didn't think quite as much for you. If you have a certain personality that makes it obvious you aren't a complete hayseed, then I wouldn't encourage you to act like one, because then it would be clear that the whole thing is an act, and it won't work. Instead, I would try to stand outside of yourself and perceive you as others might perceive you based upon obvious factors (including your accent, but not just that), and then act accordingly with the goal of getting the other side to lower its guard. |
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Replying to: socala4 (Mar 23, 2006 8:40 am) ====================== You didn't print that with a straight face, did you.? .. are you sure that's not some comedy skit off Saturday Night Live ..l.o.l.. Living in area where there is many different languages ... a salesperson will either understand the customer - or not ... they'll either get with somebody that speaks the language or they'll get those famous last words from the SM/GM: .. "go find yourself a buying customer" ... that will be the end of that and no time wasted. Terry.
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Replying to: dino001 (Mar 23, 2006 9:10 am) Don't ya love the way this guy put's words in your mouth ..l.o.l.... Terry
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