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SUVs Kia Sorento Kia Sorento Maintenance and Repair
1990 messages, Last post on Nov 20, 2009 at 5:31 PM
You are in the Kia Sorento Forum. Your Hosts are steve_ & tidester
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Replying to: renl08 (Aug 30, 2004 5:57 am) |
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Replying to: stumped (Jun 09, 2004 7:16 am) |
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Replying to: stz24 (Aug 30, 2004 5:50 am) I just purchased a 2005 Kia Sorento EX with the luxury package. After 30 miles it started to idle very rough, it actually shakes the drivers seat and steering wheel. I am taking it in to the dealership on in two days. If you know what caused the problem in your Sorento please let me know so I can help the service department locate the problem. If you do not know what caused it in your Sorento I will repost to let you know what the problem was on mine. Perhapse it could help you isolate your idle problem. Best of luck to you!
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I am having trouble with the cruise surging slightly when traveling on a flat surface--this does not reflect in the mph or the tach but you can definitely feel the surge and also it is a mpg killer! I have only had my Sorento two weeks and I am wondering if I made a bad choice. Tonight I noticed the windshield washer didn't work so I added washer to the top--drove a total of 15 miles and it was empty and the light was reflecting empty on the dash--will take that in this week as well. The service Department at Steven Kia in Wichita are horrible. I was there to have the cruise checked and they drove it a total of 6 miles ( they couldn't have gotten to a highway in 6 miles round trip) and told me it was fine--I have had two friends drive it and they can feel the surge like me. They had my car a total of three hours and they had only repaired the left blinker which blinked triple time. There is also a problem with the headrest and they told me they would call me about replacing it and so far NO CALLS--I think Kia has a real problem with their service departments and they need to do something about that!
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Replying to: rosared (Aug 30, 2004 7:58 pm) |
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xmalice - Were you travel at 50, 60 mph or above when you feel the vibration? Like many who experience the similar problem, they found out the problem with drive shaft. Other causes are excess shaft seal, improper tire pressure, balance or wheel alignment. rosared - See myblacksorento's post about leaking windshield washer fluid. Most of time you and many others are dealing with bad dealers (not Kia) who don't know what to do. I had few issues with my dealer before. I decided to contact Kia for resolution. They (Kia) responded quickly and my dealer became serious on customer service. They also conduct a survey after each warranty repair. Hey! You didn't make a bad choice. Enjoy your new ride! Try another dealer if you feel bad about yours. |
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| I see that as being so true. Take that puppy to another dealer if you're not getting the service you deserve. They have to take it if it's under warranty, so don't be afraid to try another one until you get one you like and trust. Just follow the rules you agreed to...yep, you signed an agreement with Kia regarding the Long-Haul Warranty regarding what is and what is not covered. Keep up your maintenance and hold them to their part of the bargain. | |
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I need some opinions from fellow EX owners. I took our 03 Sorento in for service yesterday and had them check out some items under warranty. Two items has the service manager stumped. I had noticed that the Michelin tires are wearing on the inside at all four wheels. They have been rotated and rebalanced several times and they checked out the alignment and all was dead on. And they can't figure out why this happening. Also for any owners with the Luxury package up grade with leather seats. We started to notice that the front leather seats ( ours are gray) on the outside bolsters is starting to show a wear pattern. The leather has become smooth and shiny but my concern is that the leather is showing wear about the size of a quarter and the gray has faded that there is no more gray as if the gray dye has worn away. Grant you that to cut cost KIA is not using the same quality of leather as Honda or Toyota or even Chevy but should this be happening after two years. They are going to notify the service rep and get his opinion. Have any other owners noticed this? If so what have you done about it or what has your dealer done about it.
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I bought 2004 Kia Sorento end of Feb. 2004...in June I started having a bad smell come through my vents. I spoke to the dealership where I bought my Kia, and it was told to me that it was the condensation that had no where to go, so it was sitting inside and mildewing. They have disinfected my A/C twice since this started. The smell has returned for the third time, and now they say they can not help me further. I'm under the understanding from what the dealership told me that this is a design problem. Has anyone else had this problem?
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Does the odor clear up after driving around after awhile, meaning withthe AC off and just the vent air coming in from outside does the odor clear up. If so this can be remedied. Make sure the drain tube is not blocked. Squeze the tube and feel for any obstructions, make sure it is dripping out condensation. What I usually do just before shutting the Sorento off is I turn off the AC and run the vents on fresh air and even turn the temp up to have the heat dry up the moisture.You may have a great deal of mildew built up. You can try this trick as well. Get a can of Lysol disinfectant spray and while the engine is running and the ac on in the fresh air mode spray the Lysol from the outside into the fresh air vents up by the windshield under the engine hood. Then turn the switch on for recirculating only the inside air. Take the Lysol and spray it under the golve box as this is the opening where the vent is to draw inside air into the condensor. Spray a good amount and then leave the engine running get out and shut the door. This will allow the inside air to go through the system. This may work if not I would go back to the dealer and ask to speak to the Area Customer rep and see if his tune changes. Hope this helps.
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