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SUVs Kia Sorento Kia Sorento Maintenance and Repair
1990 messages, Last post on Nov 20, 2009 at 5:31 PM
You are in the Kia Sorento Forum. Your Hosts are steve_ & tidester
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oups... lok888 
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Sorry, I don't know if the first message was submitted correctly...so this my be a duplicate. I purchased a new Sorento yesterday, 8/7/2004 in Des Moines, IA, the only dealer with the model we wanted. I live in KC. As I left the dealer making my way to the interstate, I eventually made it up to 70 mph. As I past the 65 mph mark, there was a NOTICABLE howling type sound with a little vibration, much like nobby tires on a jeep would make but not as bad..or much like an out of balance tire starting to shake at high speeds. To see if it might be the rearend of 4x4 system, I increased speed, put the unit into netural and coasted. The sound was still present...but decreased as my speed decreased and went away as the vehicle slowed to below 65 mph. At 63, quite as a mouse, at 65 and up, the humming type sound came right back but seem to decrease over 75. It seems to be coming from the rear. The vehicle came with Michelin Cross Terrain 245 70 R 16 tires. To be honest, I was concern about KIA..but so was I when we bought a Toyota in 1969. It is a solid SUV and great looking, but I refuse to buy a new car off any lot that built requiring imediate major repairs. First of all, I hope this is not standard for all EX SUVs. If any of you good folks have experienced this and had it corrected, or if any of you are KIA technicians and can give me guidence, please email me at craig1102  aol.com. I intend to call the dealer tomorrow. The car has not been registered so it is basically on a demo ride. If someone knows this is A BAD SITUATION, let me know, I have no problem returning the unit as soon as possible. Thanks very much!
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Replying to: chill (Aug 08, 2004 5:49 am)
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I have a 2004 sorento and I have already had the transmission and drive shaft replaced, but the problem has not been fixed. Still have creaking noise every time I start moving, sounds like something is loose and rolling around. I was wondering if anyone else has the same issues. Dealer mentioned something about a design flaw in the transmission of the sorento. I can't imagine this is a normal noise for a new car.
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| I checked out my wife's Sorento this weekend and on her's the head rest will adjust when in the down position but not when lifted up. Now if you adjust them in in the down position and lift up they will stay adjusted. | |
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I recently bought a 04' Sorento LX ( beginning of August ). About a week after driving it and getting really good gas mileage, the check engine light came on. I notified the dealer, setup an appointment but very shortly thereafter the light went out and the appointment was canceled. They thought it just might have been the gas cap not sealing. Anyway, I noticed my fuel consumption has gone way up. I have calculated that I am getting between 8.5 and 10.5 miles to the gallon and that is on the freeway with a little city driving as well. I am calculating it based on the trip distance along with the amount between fillups. Before I call the dealer, any ideas what might cause such an increase in fuel consumption? Thanks! J.
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Hello everyone, To update on the new KIA EX 4x2 issues. After the Kia Engineer looked at the car, the following work was done on the vehicle: 1) new transmission wiring harness 2) new spark plugs 3) re-alignment of wheels 4) new drive shaft After we got the car back, the transmissions issues are fixed but one old problem remains: when you back up and go forward, there is a rumbling noise from the front. Kia Engineer reported that is normal. Has anyone else heard of this thing? That is all good news, bad news is that the dealership damaged the bumper in the shop via an accident, at first they were going to 'patch' it up, but after many calls back and forth between Kia and them, they are now replacing the bumper. But wait there is more: in the process of replacing the wire harness, they had to pull the dashboard out. There is serious damage to the plastic panels throughout. even the center console. It is almost as if someone used a screwdriver to pry the panels out. To add to that the AC control no longer works, the safety belt warning is not working, the left pillar plastic cover is bent and the front windshield seal is now loose. Once again the vehicle needs to go back. We are so tired of this. We have driven the car < 300 miles ourselves. Odometer reads 1600 with all the driving to dealership included. we have 6-7 messages with a Kia rep on the case, he has yet to call us back. Kia has seriously let us down on the quality of their vehicle and faith on it's dealership work. Instead of a car, we now have a damaged, unreliable 'new kia' Frank |
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| Sorento. I'm serious. It would be easier for EVERYONE involved. | |
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