Last post on Nov 18, 2013 at 6:34 PM
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Kia Sorento, Electrical, Engine, SUV
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Sep 07, 2011 (11:51 am)
In july of 2012 i bought a 2012 kia sorento. Five days later on a trip to vegas, car started to shake while at a stop sign in drive. Drove to the nearest kia dealer and check engine light went on and mechanic said it felt like it was misfiring. Couldn't confirm error codes because codes werent in yet for 2012 vehicles.(Why sell cars w/out knowing error codes?) They test drove car turned off check engine light and said it was probably bad gas and it was safe to take car back. They said if it happened again take to dealer where we bought it. Happened again so we did. They checked codes and said error light not going on car should be fine. On the way home happened again and continued 4 more times. Went back 300 miles told me nothing they can do with out check engine light going on gave me car back. Got home and thought this is wrong i have a child and it feels like my car is going to shut off. So i called and said something needs to be done. I dont feel safe driving this car and we are not lying. Told me to drive back another 300 miles. On the way car shaking even worse and check engine light finally came on again after almost 3000 miles even though problem has continued through out. They said finally they can confirm what is wrong. Called me and wanted to switch cylinders than confirm again by driving until check engine light went on again even though it took over 3000 miles for that to happen last time. They decided to change all fuel injectors and said it was ready to pick up. Drove again 300 miles picked up car drove a mile and started shaking again problem seemed worse. That was saturday now wed still waiting for a call. Should I be calling a lawyer? Second payment due and car not fixed not to mention time and mileage having to drive out there.
#2080 of 2164 General thoughts on purchasing this vehicle
Sep 12, 2011 (5:35 pm)
I have had a 2011 Kia Sorento for about a year now, and wanted to share some of my concerns about the vehicle if you are thinking of buying one. First, I bought the car one day before leaving for a vacation - I drove 2000 miles round trip. The day after I brought the car home, one of the pegs that holds the cargo net in place fell off and I could not use it on the vacation. (When I returned, Kia fixed it but said they weren't really supposed to because it wasn't under warranty). One month later, another peg fell off. Also at that time, the driver's seat began squeaking and groaning when I sat in the seat and upon acceleration. (I'm only 150 lbs!). Fairly annoying for a brand new car. Dealership says it falls under "normal wear and tear." After one month?!
After I had the car for a year, the backup camera began working only intermittently. Of course, when I take it in for service it works fine. This was a feature that cost extra.
Overall, I am pleased with the car and it has not failed mechanically yet. But Kia fights a battle concerning quality, and these "little" things do not add to their reputation (or lack of) for being a quality car manufacturer. I took a chance leaving Toyota, and I really don't think these items would have broken in such a short time had I bought a Highlander.
#2081 of 2164 Kia Sorento Road noise
Sep 16, 2011 (7:11 pm)
I am thinking about purchasing a kia sorento. How is road nosie with this car? I drive a lot of intersate and my toyota is so loud on the intersate. This will be a big issue I want to address before purchasing another car.
Would greatly appreciate your input.
#2082 of 2164 Re: ESC OFF and Check Engine Light Problem Fixed [robjton]
Sep 24, 2011 (7:45 am)
Just curious if you have had any other problems since you replaced the sensor you talk about above? As you can tell from my posts I have the same problem with my 08 Sorento. All info is greatly appreciated!
#2083 of 2164 Re: General thoughts on purchasing this vehicle [kyirish1971]
Oct 01, 2011 (4:20 pm)
My lease will be up soon on my 2009 Toyota Venza. I am looking to trade it in for something else as the interior quality is not what I would expect from Toyota. I have narrowed my decision down to a handful...Subaru Outback, Kia Sorento, and a few more. What you have posted is disturbing. Have they replied? I visited Edmunds to look for reviews such as yours. I have twin boys who just turned 4. I am only really looking at this because my husband thought it was a great value. Any feedback would be great! Thanks
#2084 of 2164 Re: General thoughts on purchasing this vehicle [ellalmj]
Oct 06, 2011 (6:19 pm)
we have the outback and are extremely pleased with it...the 4cyl is plenty for us with great MPG for the size of the vehicle....that would be my recommendation but do a test drive among all your choices...
Oct 07, 2011 (5:41 am)
I'm not sure if this has been posted before (way too many search results), but Kia does have an EXCELLENT technical site which will give you the latest TSB's, Recall Campaigns, tools needed, etc... It covers a lot of years ... Kia Global Information System
#2086 of 2164 Re: Kia Sorento 2011 xm Air conditioning compressor problem [tskeu]
Oct 10, 2011 (7:53 am)
I am having a similar problem, I bought mine a year ago (in US), and over the past few months when I start the car, I hear a big thud as if the compressor is trying to kick in as soon as the car starts. It's annoying as anything. I also noticed that the last time I brought my sorento in and they did a computer update, I think the update reduced the transmission pressure or something because it seems like I don't have the same power as when I first bought it (it's 2011 - V6 LX AWD and only has 8,800 miles)...I am interested to know how you did with your problem.
#2087 of 2164 2011 KIA Sorento Cruise Control Issue
Oct 19, 2011 (6:03 pm)
I bought a new 2011 KIA Sorento LX (6A/4-I) in March 2010 and I now have 54,000 miles on it. I'm very happy with my Sorento except for one problem. The cruise control will not set properly all of the time. I turn the cruise control on, get to the speed I want and press the Set button down but some times nothing happens. When this happens, I have to press the Cancel button and then press the Set button down and the cruise control will then set. Also, pressing the SET (-) button down to reduce speed once the cruise control is set will some times cut the cruise control off. The Cruise light does not go off but the Set light does go off, and you then have to reset the speed. My dealer says they cannot duplicate my problem and cannot fix it until it completely breaks. I truly appreciate any help that anyone can give me. Thanks
#2088 of 2164 Re: 2011 KIA Sorento Cruise Control Issue [hsasser]
Oct 20, 2011 (4:31 am)
I am familiar with this. This could be as easy as a short in the connection to the cruise control, whereas the cable could have come loose in the engine. I have seen this happen a lot of times with different vehicles especially after work is done.
The KIA dealership/service is responsible for this under warranty, regardless of where the problem is.