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SUVs Kia Sorento Kia Sorento Maintenance and Repair
1988 messages, Last post on Nov 07, 2009 at 4:24 PM
You are in the Kia Sorento Forum. Your Hosts are steve_ & tidester
I recently has service done on my 04 Sorento EX, leather, power-seat, sun roof, rack, the works. My driver seat had to have the track replaced becaused it rocked when I put my seatbelt on or adjusted myself in the seat. The repair required the technician to remove the seat cushion. This is where the problem occurred. When they replaced the cushion, the leather cover was not properly secured with the hog rings (large metal staples), instead of them being secured from the bottom of the leather seat cover they were on top holding the leather flap that tucked under the seat together. Imagine someone hemmed your pants and hemmed them on the outside instead the inside. Although this is in between the seat, it's the principal and I know it's not right, but the manager is claiming that's the way it was installed. I disagree so much that I went to another dealer and ran my hand between the crease of the seat and it was not like my seat had been installed. I contacted KIA and complained, and they are saying that it's pretty much up to what the manager said at the repair shop, which i know is not right. I would like the manager to replace my seat cushion since it is not damaged and was not installed correctly. Does anyone have any suggestions or comments to help me get this resolved. I am going back to the manager with what I have found in hopes they will just replace the cushion with a new one and let me be on my way. Thanks 
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Replying to: missilcornfuse (Apr 15, 2008 6:53 pm) Did you get if fixed? Need help Thanx Eric |
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Replying to: beerbarrel (May 09, 2005 3:51 pm) What parts did they replace to get the 4 wheel drive lights to go off? Did your overdrive come back? I have same problem, but I dont understand your explanation Thanx
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Hello everyone, Just hoping to get some suggestions on how to handle some repair/warranty problems. I have a '05 Kia Sorento which has had nothing but problems from day 1. Unfortunatley I drive high mileage so whatever seems to go wrong with vehicle is blames on mileage (even though all highway). It just turned 100K however all prob started prior to 100K. The current issue I have is that the wipers quit working on me for the second time in a month. They replaced wiper motor. A week or 2 later they started slowing on me again and yep quit working once again. the dealorship stated I needed new wiper arms since they were rusted I refused to have them changed last time since I stated that was not the problem. That dealorship refused to warranty the motor since they stated it was the arms freezing up the motor. I brought it to a none Kia dealor, they stated the motor was weak and to bring it back to them and told them to prove to me its the arms and not motor by disengaging the motor and seeing arms move freely. So I brought it to another dealor which stated its actually the wiper transmission and not the motor so therefore it was NOT covered by the warranty. My question is after they put in the new wiper transmission should I also fight to have them replace wiper motor under warranty since transmission more than likely also weakened the new motor? Also another kicker,they are now refusing to pay for loaner which they stated originally would be covered since this is not a warranty job. Please help Renee'
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Replying to: frustrated2 (May 20, 2008 4:13 pm) the pivits (the things the arms attach to) are covered by warrenty same time and milage as wiper motor assy ? kia stinks most kia dealers stink also they think all customer are stupid i will never purchase another kia product the famous kia run around and lies ! |
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kia has finally stepped up to the plate and is recalling thousands and thousands of sorentos http://www.theglt.com/sorento_recall.pdf
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| I'm just out of warranty. Does anyone have an idea what the dealers are charging for this replacement, or whether it's something an owner can do himself? | |
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My brand new LX CRDi feels every bump in the road and transfers them through to every passenger and the driver.It also bounces and judders.  I am wondering if anyone can recommend a bolt-on suspension upgrade kit that can make life bearable in a country with lousy highways??? It seems a great car in most respects...very economical even though the trip computer doesn't seem to have a clue what is going on!! Also the clutch engages about 3 mm above the floor...is this normal? Thanks for any help....
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Replying to: beyond_help (May 23, 2008 11:51 am) I will check with the dealer who did the work to make sure that the part they put in my car is this approved/improved part.
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Replying to: esj1 (May 27, 2008 7:06 am)
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