Kia Sorento Maintenance and Repair

2153 messages,  Last post on Mar 25, 2013 at 1:09 AM

You are in the Kia Sorento Forum.

What is this discussion about? Kia Sorento, Electrical, Engine, SUV

    
 
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#1368 of 2153 2005 KIA SORENTO EX 4X4 IS A PIECE OF JUNK by roadturtle

Aug 24, 2005 (5:43 pm)

I have sorta owned my Kia for only four months. It has been in the shop for over 33 days so far, and it's going back again tomorrow. I have had two clocks replaced, a battery replaced, head liner rattles twice tried to repair, they inserted a toyota head liner to fix the problem, transmission problems , slips, misses shifts, goes into neutral , transmission computer replaced, still haven't fixed the transmission, engine canister failed, and replaced, headlights go dim if I use the a/c, only gets 13 mpg now, it got 17 mpg the first week, down hill since then, etc etc. Do Not buy a Kia. I hired an attorney under Calif Lemon Laws. I hope to get my money back shortly.
 
I bought a Honda Pilot. WOW what a difference. Stay with Honda, or Toyota.

#1369 of 2153 Glad that I Bought First by lilac0422

Aug 25, 2005 (6:42 pm)

I am so glad that I bought my 03 EX before this board developed too far. I have not had one problem with my car at all. Most people that seek out a forum are looking to get a lot of anger and frustration off their chests. The majority of us without problems are out driving our cars. I think saying "do not buy a Kia" is a little too strong. I am sorry you are having problems but at my house, my husbands 03 F250 really knows the inside of the service department.
 
It is funny that you would suggest a Honda Pilot, as my friend has one of those that she would like to get rid of. If anyone is interested, it has been at the local Honda Dealer for the last three months on and off. You can visit it there. There is not ever going to be one manufacturer that can be recommended without reservation. They all make duds believe it or not. Buy what you like and don't take too personal what you read on forums.

#1370 of 2153 Re: Glad that I Bought First [lilac0422] by hciaffa

Aug 26, 2005 (9:04 am)

Replying to: lilac0422 (Aug 25, 2005 6:42 pm)
I agree with you. We bought our 03 EX in late 02 and have had only one minor problem which was a bad window switch on the drivers door. The only other experiance we had is the annoying rear end thump feeling but we have gone through a work procedure of have it checked out then greased as KIA recommended and it is still doing it so a new drive shaft is on order. I did not just jump into buying our KIA but afte wieghing all the cars in this class I found it to be a strong contender for our needs. We would have been hesitant if we were in the market for a vehicle now. But as with any car you can have problems. We traded in a Subaru Forester that blew its tranny 2 weeks after we bought it new and the dealer just rebuilt it and everything about that car went down hill and Subaru is considered to be a better import. Our dealer and service have been great.
Hopefully the Sorento will last and give us many more miles.

#1371 of 2153 Re: Glad that I Bought First [hciaffa] by goldsuv

Aug 26, 2005 (10:27 am)

Replying to: hciaffa (Aug 26, 2005 9:04 am)
I agree too. I have a 2004 LX and have had no problems. The Sorento is a recommended pick by Consumer Reports.

#1372 of 2153 Love the car, but......... by jsm4

Sep 01, 2005 (4:46 pm)

I purchased my '03 Kia Sorento in December of '02. I love the car, and have had minimal mechanical problems. I have, however, had many strange problems that the Kia dealership won't acknowledge. We had trouble with a rear seat belt; the belt wouldn't retract properly and broke a rear door panel. Kia fixed the door panel once but wouldn't acknowledge any trouble with the seat belt. (they implied my 8 year old didn't know how to use a seat belt) After 3 more trips to the dealership, 8 months, and another broken door panel, they said something wasn't right with the seat belt and replaced the door panel and the seat belt mechanism. I also had to replace all 4 tires after 26K miles. Kia had fixed very poor wheel alignment 2 times, but said the problem was my driving. This summer the check engine light came on. When I called, they said it was no big deal and couldn't get it in for a week. The light stayed on for 2 days and then went off, so there wasn't anything to check when I got it in a week later. Now the gas mileage has gone down to 10 mpg! When I called to ask about it, they feigned ignorance. When I asked if it could be related to the check engine light, they said they would have had to see the car when the light was on! I wanted them to, they refused. I called on Aug. 22 and they can't see the car until Sept. 9. I am trying to figure out how to tell them EXACTLY what to check, they say they are going to have to drive it 50 miles, at my expense, before they will EVEN LOOK for the problem. Is that normal? Any suggestions?

#1373 of 2153 Re: Love the car, but......... [jsm4] by goldsuv

Sep 01, 2005 (6:21 pm)

Replying to: jsm4 (Sep 01, 2005 4:46 pm)
Wow, there definitely seems to be a problem with that dealer. What is the name of the dealer and what city is that in?

#1374 of 2153 Re: Love the car, but......... [jsm4] by beyond_help

Sep 02, 2005 (6:04 am)

Replying to: jsm4 (Sep 01, 2005 4:46 pm)
engine light was on...and there was not anything to check ?
 
drop in mpg ?
 
there should have been a stored code in the system, they should have read it !
 
here is an example;
 
our chevy/astro dropped gas milage about 3.5 mpg but showed no codes untill we were towing our trailer after about 4 hours then the engine light came on, then went off later
 
on the way home it did the same thing
 
even though the engine light was out there was a stored code in the system (this is the same type system that is in your sorento, OBD 2)
 
this code was for a problem with the "mass air flow sensor"
 
i replaced the mass air flow sensor and got back appx 3.5 mpg
 
this sensor went bad at appx 49k
 
if an "auto zone" store is in your area they will read your codes for free

#1375 of 2153 Re: Love the car, but......... [jsm4] by hciaffa

Sep 02, 2005 (9:24 am)

Replying to: jsm4 (Sep 01, 2005 4:46 pm)
The post by 'beyond help' is right. The OBD2 diagnostic was made specifically to hold the code in memory until read and cleared. If your dealer will not help go to and AutoZone as mentioned and they will read the code for you. Some charge and others are happy to help. I would give KIA a call about this and find another dealer if possible.

#1376 of 2153 Re: Love the car, but......... [goldsuv] by jsm4

Sep 02, 2005 (3:06 pm)

Replying to: goldsuv (Sep 01, 2005 6:21 pm)
It is the KIA dealer in Columbia, MO
 
I just got off the phone with Auto Zone and they said that if the check engine light goes off, then there is no code......since the light is off there is no sense hooking it up to the machine. It doesn't store a history. Am I asking the wrong question?
 
The only problem with another dealer, there isn't one for about 200 miles. I live in a rural area and have to drive 90 miles to get to this dealer. I should have listened to my father and bought a car at home. Who knew?

#1377 of 2153 Re: Love the car, but......... [jsm4] by beyond_help

Sep 02, 2005 (3:45 pm)

Replying to: jsm4 (Sep 02, 2005 3:06 pm)
at this point you might want to consider getting a local garage or repair facility to read any stored codes even if you have to pay for it...it is a simple job to read these codes.
 
armed with the code information you can confront you KIA dealer
 
example of a OBD2 code;
 
PO102 described as the following
 
"Mass or Volume Air Flow Circuit Low Input", this can result in poor gas milage and in my case was a stored code and was read after the check engine light was out
 
as i posted befor it ended up being a bad mass air flow sensor
 
being a mechanic myself i replaced it
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