Last post on Nov 18, 2013 at 6:34 PM
You are in the Kia Sorento
What is this discussion about?
Kia Sorento, Electrical, Engine, SUV
Go to NHTSA to file a safety complaint.
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#2155 of 2164 Re: General thoughts on purchasing this vehicle [kingedwardi]
Jul 09, 2013 (3:01 pm)
"Well she scrapped it and bought another brand."
Good for her, she made the right decision.
#2156 of 2164 Re: for the dome light problem.....lok888 [hciaffa]
Oct 11, 2013 (9:02 am)
You are a genius! Your reset procedure seemed too bizarre to actually work, but I tried it anyway since I had nothing to lose. Worked like a charm (although with the EX model I had to shut the drivers door in order for the door lock to operate). I also allowed 30 seconds for the "Body Controller" to fully power down before I started the vehicle back up.
#2157 of 2164 Kia America & Dealers non responce to problems with 2013 Kia Sorrento
Oct 16, 2013 (1:19 pm)
I bought a new 2013 Kia Sorrento on Sept 2012. From day one, the ECO System has not worked causing the transmission to kick while shifting to second gear. This also causes the MPG to be even lower than listed by KIA America.
I took videos and had a Service Manager ride along experiencing the same problems which he acknowledge. I have left the car with the dealer for over 15 days and they tell me that they are not able to recreate the problem in order to repair it.
I contact Kia America and after sometime they also told me the dealer is not able to recreate the issue. I told Kia America of the videos I had shown all the mechanic and how the Service Managers had ridden and experience the issues with me in the car. Again their excuse is that they can't recreate the problem. Needless to say my car now has over 22K miles and the Lemon Law in the state I live will not apply.
These problems continue and in addition, now the steering wheel is peeling as well.
Can anyone suggest how I can get these items repaired under the warranty?
#2158 of 2164 Re: Kia America & Dealers non responce to problems with 2013 Kia Sorrento [erniefd1]
by Stever@Edmunds HOST
Oct 16, 2013 (3:49 pm)
Lemon law likely isn't your only "legal" remedy, but a lemon lawyer could advise you on that. You can also complain to your local consumer protection agency or attorney general's office.
#2159 of 2164 Re: Kia America & Dealers non responce to problems with 2013 Kia Sorrento [Stever@Edmunds]
Oct 17, 2013 (7:45 am)
I have already spoken and written the Sate Consumer people. I am truly trying to avoid hiring a lawyer.
#2161 of 2164 Re: Kia America & Dealers non responce to problems with 2013 Kia Sorrento [erniefd1]
Oct 17, 2013 (8:25 am)
What you might want to do is see if they ever did the transmission pressure update. On the V6 models, it causes a "kick" at start and 2nd gear. I had the same issue, the dealer wasn't able to recreate it, so the service department took a chance and reset the transmission pressure update and that solved the problem. The ECO System may be an unrelated issue. Without the ECO system on, yo are only getting 15 mpg if you have the V6. Have the transmission pressure checked first and have them reset to factory specs, as opposed to the update. That might fix both issues.
#2163 of 2164 Re: Shudder at Acceleration [fmunoz1069]
Oct 29, 2013 (2:34 pm)
hello, I have a '06 2WD KIA Sorento with very same vibration problem I was wondering if it was ever solved and how?
#2164 of 2164 Re: Kia America & Dealers non responce to problems with 2013 Kia Sorrento [esmith1172]
Nov 18, 2013 (6:34 pm)
Thank you for your suggestion, I will have the dealer try this.