Last post on Oct 23, 2006 at 1:18 AM
You are in the Kia Sedona
What is this discussion about?
#1356 of 1373 Disappointed with service
Sep 25, 2006 (6:54 pm)
We have a 2003 Kia (canadian). We have 83,000 kms and up until recently, really haven't had any serious complaints. This past spring at approximately 73,000 kms, I began noticing a thin metallic pinging sound coming from under the hood when I accelerated on the highway. We took it to the local dealership and they couldn't reproduce it, therefore, they said they couldn't look for it. Took it back in July for a pre vacation check and oil change. Again, asked them to look into this 'ping". Again, they said couldn't reproduce it, therefore couldn't fix it. They also said that KIA won't let them take the engine apart to look for it. Noticed on holidays, driving on some bumpy roads the start of clunking from under the car. Very faint. Last week, the coolant line to the back burst. They fixed it under warranty. I asked the gentleman behind the counter if it was corrosion and he said yes. I asked him how the rest of the lines under the car looked, if they were corroded as well, and he told me that they only fix what's broken, they don't get paid to look at anything else. At the same visit to get the broken coolant line fixed, I asked them to once again, look into the pinging noise. They had the van for 2 days, and again, said they couldn't reproduce it. I marched myself over to the dealership, and insisted on taking someone for a ride. 1 minute in the car, and lo and behold, he heard the noise. He said that he had heard the noise the day before, but didn't think it was the one I was referring to. I asked him if it sounded like a thin metallic tapping or pinging noise, and he said yes. I asked if that was what was written on the work order, and he said yes. Car was in 2 more days. They said they consulted KIA engineering, as this was an unusual problem for the Sedona and weren't able to come up with an answer. They flushed the engine, changed the oil and I don't remember what else. I picked the van up after hours on Friday night. There was no charge for any of their investigative work, including the oil change. As I was leaving their parking lot, I noticed that the pinging noise was much more pronounced and there was a new grinding noise from the engine when I accelerated from an idling speed. That was new. Also, this slight knocking under the car over the bumps was now much more severe. Couldn't take the van in for service today, as I had to take it to work 75 kms away. Once on the highway, I noticed a deep vibrating at 110 ks/hr that was felt through the gas pedal, the floor of the van, and through my seat. Not really through the steering wheel. I had an alignment done 2 weeks ago, so that plus the fact that I'm not feeling it through the wheel leads me to think it's not the wheels. Back to the dealership we go tomorrow, to re-address this ping or tapping noise and the 2 new problems. I'm trying to be factual and not emotional here. Our warranty is up in roughly 15,000 kms and I strongly suspect they're putting us off until then. Secondly, I deeply resent their motto that if it's not reproducible, they won't look into it. I guess customer satisfaction with their product isn't a priority with them.
Also, in the spring when I first took it in to have the "ping or tap" noise looked at, I also asked them to change the gas filter, as the van was running rough. They couldn't change the filter, because it had rusted right to the gas tank, and they had to replace the whole tank, under warranty of course. The guy behind the counter all but wagged his finger at me saying that had I changed the filter at 50,000 ks as the service manual recommends, this wouldn't have happened. It wasn't until I got home and checked my book that I saw that the gas filter was being replaced at the exact mileage that is recommended in the book.
We've decided to get the three present issues addressed, contacting and involving the regional service manager if necessary, then we're unloading the van, and replacing it with a Honda, which is what we should have bought in the first place. I used to be the unfortunate owner of a Hyundai Stellar, and this is all starting to smell similar. It's not the issues with the van that has turned us off KIA, it's their service and obvious reluctant to address known issues, that has destroyed their image in my mind. I don't care what they sell their vehicles for, they're as disposable and cheap as a bic lighter.
We will never buy KIA or any Korean car again , as long as it's associated with Hyundai, and we will certainly be as vocal as possible with our dissatisfaction to friends, family and colleagues.
#1357 of 1373 2006 Sedona Hesitates when accelerating
Sep 28, 2006 (8:50 pm)
My 2006 Sedona LX hesitates when accelerating, but is more pronounced when accelerating from a stop. This is making it difficult to pull into traffic, as I am noticing nearly 1 sec hesitiation before it finally goes. It does not buck or anything, simply hesitates before going. Does anyone else have this issue?
#1358 of 1373 Re: 2006 Sedona Hesitates when accelerating [bigtime575]
Sep 28, 2006 (9:26 pm)
We just purchased a new 2006 LX Sedona last month. So far it has been trouble free, but we only have 800 miles on it. I recall having the exact problem with a Dodge Dakota and it took me a few visits before the mechanics found the problem. It would hesitate upon acceleration for a split second and then perform perfect until I stopped again. First they thought it was water in the gas, then a dirty fuel filter, and finally a fuel pump. None of the above. Unfortunately it was so long ago that I don't recall what part they replaced. I call it a 5 cent part replaced under warranty. I would take the Sedona back to a dealer and demonstrate what is occurring. You drive and ask the mechanic or service manager to go along for the ride.
#1359 of 1373 Re: 2006 Sedona Hesitates when accelerating [bigtime575]
Sep 29, 2006 (5:59 pm)
Had that on my 2004. They had earlier replaced a plug. Took a while to covince them I had a problem. They finally found some loose connections on the engine (vacuum or electrical I'm not sure). I think they caused this when they were in there doing the plug.
#1360 of 1373 Re: Oil Filter [redptc]
Oct 01, 2006 (10:26 pm)
The seat belt issue is due to the locking system necessary for installation of a child car seat. I had the exact annoying problem on my subaru. The dealer replaced the seatbelt twice before figuring out it was a car seat safety thing. If you have never installed a car seat, find some one who has and maybe they can explain it better, but what is happening to your seat belt sounds normal. try not to pull the seat belt all the way out. This will not happen on the driver's side because....well...kids can't drive! Hope this helps.
#1361 of 1373 AIRBAG DID NOT DEPLOY
Oct 09, 2006 (6:25 am)
Just a question on the airbag. My Sedona got hit by someone who crossed the centerline suddenly. Contacted just behind the bumper, tearing out the front wheel/axle and down the side of the van. The van was going about 30, the car that struck it was 45 plus. Than van went about 2 feet after impact, the car lost its wheel and went about 200 feet into a yard. Anyway, just wondering why the airbag did not go off. It was a hard jolt. Was this a failure? Should/can it be tested?
#1362 of 1373 Re: AIRBAG DID NOT DEPLOY [monty2222]
Oct 09, 2006 (10:44 am)
Sorry to hear about your accident. I hope everyone was OK.
I would say it appears your airbags operated exactly as designed, by not deploying. The front airbags are designed to deploy in more direct "head-on" collisions. The side and curtain airbags are designed to deploy in more direct side impact collisions.
It sounds like your collision didn't meet either of those requirements. For the front airbags to deploy the front bumper would have to have been hit. The sensors are behind the bumper area.
The front airbags deploy with a great amount of force. They are designed to "catch" you when your body is moving forward with a great amount of force due to a "head-on" collision. In the accident you describe, the airbags probably would have caused more injury than they would have prevented.
What is your opinion of how the Sedona protected you and your passengers? Is it going to be repairable? If you have a picture of the damage, maybe you could post it.
#1363 of 1373 2006 Sedona EX (Power Sliding Door not always latching)
Oct 10, 2006 (9:11 am)
I have a 2006 Sedona EX with Luxury and Power Packages. The passenger side Power Sliding Door doesn't always close properly - failing to latch. It then either pops slighly open and gives up, or slides open all of the way and beeps. I usually have to try to close the door about 3 or 4 times before it works correctly!
The dealer "couldn't reproduce the problem", but it appears as though at least one other person is experiencing the same problem (they've posted a video on youtube).
Is anyone else experiencing this problem?
#1364 of 1373 2006 Kia Sedona EX mystery problem
Oct 14, 2006 (5:26 am)
I purchased my Kia minivan in March 06 and have not had any problems with it until recently. around the 9,200 mile mark on my way to work I felt a ripple going about 45 then a few seconds later the check engine light flashed off and on and my I experienced a great loss of power. I took the van to Kia Mall of Georgia and they said the problem was multiple misfire and the #4 coil was bad. I got the van back and have had the same problem happen between 200 - 300 miles three more times. The second time all spark plugs were changed. the third time the ECU (computer) was changed, and the fourth time the dealer says that the ECU is reading my antifreeze at 46.7 when the problem occurs. They have no idea how to fix this, they have told me that Kia may have to make a software patch or new software to fix the problem. The dealer has my van to drive because the service manager wants to experience exactly what happens when this mystery occurs. The dealer has had my van for a total of 3 weeks going into the fourth. I am thinking here I don't know what else to do. I anyone has experienced this problem and had it fixed let me know. If you have a van now be advised that my problem did not occur until I had 9,200 miles on it. One other remark, This problem can happen when van is started, stopping, or accelerating.
#1365 of 1373 Re: kia sedona wind howl [navyair]
Oct 14, 2006 (8:41 am)
Thanks for you info. However, I had the problem with the crossbars and solved it myself by just installing them all the way to the front and to the back. The howl I am getting is coming from the driver side a/c vent only on very windy days at highway speed. I suspect a loose hose, valve or something of that sort. No luck with dealership as yet.