Last post on Oct 03, 2013 at 1:25 PM
You are in the Volkswagen Passat
What is this discussion about?
Volkswagen Passat, Sedan, Wagon
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1060 of 3341 VW Driver Club
Jun 08, 2005 (8:46 am)
My dealer participates in the club, and the only things I ever bought from them were the rubber mats for our 1996 Passat. They were the only ones I could find at the time that fit over the peg in the floor.
Also, when our dealer signed us up for the club for free, we got a free car wash mitten, which I must admit we use every time we wash our 2003 Passat wagon. Outside of that, we haven't purchased anything from them. The prices do seem high. I did shop around for the mats, but the best price I could get was only a little less at the time, and I wasn't certain the mats would fit over the peg if I bought them from someone else.
I certainly wouldn't pay to the VW Driver Club, so I think you made the right decision. I believe you can take advantage of the VW "driver gear" without having to be a member of the club.
#1061 of 3341 Re: VW Driver Club [bronsonb]
Jun 08, 2005 (9:36 am)
I believe you can take advantage of the VW "driver gear" without having to be a member of the club.
Yep. You can just go to the driver gear website. I will confess that I bought a few items from there as Christmas presents (the Santa-driving-the-old-style-Bug tree ornament and the "Future Driver On-board" sunshade). Actually, if you are going to buy anything from Driver's Gear, you need to check both the website and the catalog, since they sometimes run specials online.
#1062 of 3341 Re: ABS Control Mod failure on Passat [djc]
Jun 08, 2005 (10:18 am)
I'm having my ABS control module replaced on my Passat '00 (quoted $920 parts and labor). I was told at the dealership that VW came up recently with a replacement kit for the module only vs. the entire ABS. To me, this is recognition by VW of a common problem but still not taking responsibility for it. On the Office of Defects Investigation website (http://www-odi.nhtsa.dot.gov), I've counted >50 complaints for the same problem between MY'99 and MY'00. I'm sure there are many more in the more recent years. I'm planning to file complaint with the ODI and would recommend anybody who has or is experiencing the same problem to do the same. We may be able to have ODI open an official investigation and pressure VW to do a recall.
As for VW customer advocate line, it is the most useless route as the rep I talked to claimed he had never heard about the problem!!!
#1063 of 3341 Re: ABS Control Mod failure on Passat [c2s]
Jun 09, 2005 (3:56 am)
How many miles do you have on the car?
#1064 of 3341 Re: 2003 Passat rough shifting [sblake]
Jun 09, 2005 (5:21 am)
Thank you! Do you have any more info on the "new code"? This would be helpful when going back to the dealership.
#1065 of 3341 Re: ABS Control Mod failure on Passat [djc]
Jun 09, 2005 (6:00 am)
I am having a similar problem with my 99 Passat w/73K miles. My Brake light, ABS light, Oil Light, and the Tac drops out all happen at the same time. I am going to send an email to the ODI on this topic. Do you have a bulletin number on this issue?
#1066 of 3341 Re: ABS Control Mod failure on Passat [stevenp]
Jun 09, 2005 (6:46 am)
The dealer didn't give me that info. For the record, he quoted me down to $850 for the electronic control module only, vs the original $1700 for the whole thing. Do you have an email or physical address for the ODI?
#1067 of 3341 Re: Passat Electrical Puzzling Issue !! [mix_guy_fl]
Jun 09, 2005 (6:48 am)
This issues is solved now, it was a bad ignition switch , which ofcourse was the last
thing I suspected.
#1068 of 3341 Re: ABS Control Mod failure on Passat [djc]
Jun 09, 2005 (8:36 am)
Here's the web site to file a complaint. I have put a call into VW Customer Advocate group and expressed my concern, and I have informed them about the ODI complaints currently filed and the many different forums I have found on this topic. I dropped my car off w/the dealer this AM, and asked VW to consider paying for the repairs or to pay for some of the cost. This sounds like a defect to the car.
#1069 of 3341 Re: VW of America doesn't care about happy customers [allthumbs1]
Jun 09, 2005 (8:54 pm)
I haven't heard of a class action suit to get VW to change their recommendation on changing timing belts, but I would certainly be interested in joining if you do hear of such a thing: My 99 Passat sedan's timing belt broke at 58K miles, trashing the engine, and dealer and corporate won't do anything. (It was a 1.8t engine, also.) I bought it used but certified at 29K and dealer didn't clue me in to what's apparently a 40K mile checkup. But you actually asked them to check the belt and they didn't; you have even more of a case. I'm a freelance journalist, and am thinking I may try to collect anecdotes and data on the timing belt situation and the lack of customer care -- ironic given VW's whole "Drivers wanted," we're-a-friendly-car-dealer vibe -- and try to get someone to write a story or write one myself. If you know of others who've had timing belt issues before the recommended changing time, send them my way. Sorry for your trouble.