Last post on Dec 06, 2013 at 9:58 AM
You are in the Prices Paid - Buying & Leasing Experiences
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BMW 3 Series, Sedan, Wagon
#11261 of 12231 Re: Horrible Buying Experience - Sarasota BMW [tlee]
Dec 26, 2010 (7:20 pm)
I guess you missed the part that he said BMW and BMW Financial Services gave him the runaround for 2 weeks.
I saw that & I agree that this is reprehensible behavior. If it happened to me, I'd hire a lawyer & declare war.
Still, I've been a member of Edmunds for over 12 years - since the fall of 1998 - & this is the 1st story of this sort that I've seen here. (I'm also a BMW owner, BTW.) So I wouldn't walk away from a great brand & miss out on a terrific driving experience based on 1 bad story.
I wish the OP the best of luck & hope that this matter is resolved in his favor.
#11262 of 12231 Re: Horrible Buying Experience - Sarasota BMW [mdfeser]
Dec 27, 2010 (9:19 am)
Recently purchased a 328i from BMW of Sarasota. The car was represented as being untitled. Became suspicious of the dealership due to the demeanor of the salesman and the sales manager and went to DMV and had them do a check. The vehicle had been titled. Went to the dealership and confronted the salesman and the sales manager and the sales manager presented me with a Car Facts document that he said I signed proving that I knew the car had been titled. I told him I have never seen this document and that is not my signature. I signed immediately in his presence and we verified that it was not my signature. I also told him to look at the date at the bottom of the internet printed document. The date was 10/12/10. I then told him to look at the date on all the contract documents. It was 10/9/10. I then said why would I go into your dealer ship 3 days after the original purchase and sign a Car Facts Document. I then contacted BMW North America and BMW Financial and they gave me the runaround for two weeks and then said I would have to go back to the dealer. Dealer did several things to try to further gain financially including not giving me the Holiday Rebate that I had coming. I am amazed that such a high profile company is willing to risk their reputation by using such shady tactics!!! I will never buy another BMW again!!! Buyer Beware!!!
Well, I’m not really sure what you were expecting BMW to do for you. After all, the contract you signed was between you and the dealer, and if you financed it, that finance contract certainly had specific rules, and while I’m sure it contained the specific car make, model and S/N, it may not have included the car’s status. Even if it did, that is between the dealer and BMW finance, as the dealer misrepresented the information on the finance contract to BMW.
Your problem is with the DEALER, not the manufacturer. And, the other poster was 100% correct in suggesting you get legal representation to resolve the matter.
BMW, as any manufacturer, is primarily concerned in moving product. If this dealer is doing that successfully, the manufacturer is pretty much satisfied.
If one thinks this type of behavior is limited to a specific manufacturer, they are in for a rude awakening.
I’m curious as to why you would specifically have suspected the car had been previously titled. How many miles were on the car? Did they tell you it was a demo?
In any case, if you want this resolved, visit an attorney and have him/her explain the situation to you, and then determine your course of action. Even if you never consider another BMW, you should be made “whole” legally…
#11263 of 12231 Re: Horrible Buying Experience - Sarasota BMW [mdfeser]
Dec 27, 2010 (10:05 am)
I just examined a BMW sales contract from my local dealer as well as a BMW financial contract.
Both contracts have a box to check for new or used status.
If your contracts show the “new” box checked for a previously titled auto, you can also contact your state representatives/ attorney general’s office and file a report, in addition to obtaining an attorney.
You have several avenues at your disposal to get satisfaction from this dealer, if things occurred as you stated.
Dec 27, 2010 (11:43 am)
I'm looking at a 2011 328i convertible with msrp of $56,810. It is silver with Value, Covenience, Sport, Premium, Steptronic, Paddle shifters, Heated steering wheel, Thru loading, Satellite radio, Heated seats, Harman Kardon, Navigation. Invoice is $52,285 and the dealer says they have $350 Maco, $120 mats, $100 gas/ prep costs, making their costs $52,855.
Dealers first offer is $53,000 (actually $54,500 minus $1500 current BMW incentive). Drive out with taxes title & license is $56,725.
What do you think? I'm in Dallas. Thanks.
#11265 of 12231 Re: 328i conv [kevinmac_tx]
Dec 27, 2010 (2:30 pm)
The jazz about other costs is just car dealers being car dealers.
Your target is 51,800 - 52,000 before tax and after the incentive.
That is a LOADED 328i and they will have some trouble moving that iron if it is on their lot.
#11266 of 12231 Buying a 2007 328xi
Dec 28, 2010 (12:37 pm)
Even with all of the information available here and elsewhere on the internet, I still have no idea what I should be paying for a used BMW. I appreciate any help you can offer.
I am looking for a 2007 328xi (Indiana weather) with under 40,000 miles. I would like the cold weather and premium packages and am ambivalent about the sports package. I have seen dealers offering various automobiles for $23,900 to over $30,000. This is for the same year and mileage and very little difference in the options. Is there really that much variation in the pricing?
Also, I had a friend of a friend look up some information on Manheim auctions and, while he wouldn't tell me exactly what the prices were, he suggested that if I could get a 2007 with under 40,000 miles and the premium/cold weather package for $21,000, it would be a "good deal". Given the prices I have mentioned, is this realistic?
Thanks again for the advice.
#11267 of 12231 Re: Buying a 2007 328xi [wperdue]
Dec 28, 2010 (1:17 pm)
The 2007 328 xi (both coupe and sedan) carry a wholesale value of 45% of MSRP with that kind of mileage. Keep in mind this is a four year old vehicle and finding a sub-40K mileage 328 will be tough.
BMWs are rarely leased for four years....it is generally a bad idea given the residuals assigned by BMWFS on 4 year leases. Three years is the widely accepted norm. Four year old BMWs are out of warranty and free maintenance....hence the residuals plummet on year four.
Hope this helps....
#11269 of 12231 Re: 2001 335i [misterep]
Dec 28, 2010 (5:36 pm)
Been negotiating with 2 dealers today.
Any feedback is appreciated ?
one dealer is quoting $634 per month now on a 36month lease at 12k per year. $1430 down which includes 1st months payment.
Vehicle is a demo with 1000 miles on it.
Car is loaded, sport, premium, convenience, navigation, iPod, satellite radio.
Car also has a H&K stereo with it. Sapphire black with oyster interior.
Dealer sent me video of car and it has a $599 special on it so doesn't look like they are doing anything above and beyond to move it?
Selling the car for $48,500 before the $1500 incentive.
Dealer #2 who has same car minus convenience package and H&K stereo
They have asked me to name a price to get a deal done by 12/31. They are aware of the 1st deal above.
Any thoughts from anyone ?
#11270 of 12231 Autoadvisor.com??//
Dec 28, 2010 (6:37 pm)
Hi! My lease ends in one month. I like my BMW 328xi 2008. I would like to finance the car through their BMW dealer, but I don't think I will be able to negotiate with them in reducing the residual value($22,478.50), I'm planning to hire Autoadvisor.com for $787 to negotiate a deal for me. Does anyone think this is a good idea or not? Please let me know. I will appreciate any suggestions.
44,750miles(lease terms 45,000)
Residual value $22,478.50
Gross capitalized cost $35,766.00
I'm currently paying $471.o3/mo