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Ford Escape Hybrid

1583 messages,  Last post on Sep 26, 2009 at 4:59 PM

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What is this discussion about? Ford Escape Hybrid, Hybrid Cars


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#1430 of 1583
Re: Ordered My Hybrid [teeitup] by thorner
Sep 06, 2007 (9:21 am)
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Replying to: teeitup (Jun 28, 2004 10:40 pm)

Good luck. I ordered my Escape Hybrid May 30th and I am still waiting after three months. The dealer and the Ford Motor Company are of no help on finding out when it will be built. I would have thought a week after I ordered it they could give me a build date. Not the case. I am still waiting and would like to get some answers. From everything I have read, I think I will be happy with the vehicle, but I am not happy with Ford or the dealer.
#1431 of 1583
Consumer Satisfaction Program #07B48 by celtviper
Sep 06, 2007 (4:00 pm)
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I have an '06 4wd Escape Hybrid. Last week I received a letter from Ford Motor Company asking that I contact my local dealer and make an appointment for Program # 07B48 service. This applies to '05-'07 Escape and '06-'07 Mariner Hybrids. Apparently, there has been a problem with a resister in the power unit that causes a DTC red triagle and chime in the message center. The messages directs the driver to "Stop Safely Now" and eventually the vehicle shuts itself down and will not restart.
 
I have an appointment for tomorrow and the dealer tells my mine will be the first for this service. It's supposed to be a half day service but the service writer told me it will be most of the day since they have never done it before. I hope they read the instructions thoroughly. I'm not thrilled being the dealer's guinnie pig. I'm hoping this isn't a case of "If it's not broke, don't fix it" situation where I don't have a problem but will after the service.
 
Has anyone had experience with this particular service and, if so, what was the result? I'll post my experience with the service and the resulting performance.
 
Thanks.
 
Dan
#1432 of 1583
Re: Ordered My Hybrid [thorner] by dhuang2
Sep 06, 2007 (4:06 pm)
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Replying to: thorner (Sep 06, 2007 9:21 am)

You may send your complaints to Ford Chiefs:
Mark Fields(mfield27ford.com) or Alan Mulally (amulallyford.com). Usually, Ford works hard to satisfy customers if their dealers didn't. A guy in this forum did send an email and got a response next day.
#1433 of 1583
Re: Ordered My Hybrid [thorner] by mschmal
Sep 07, 2007 (3:44 am)
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Replying to: thorner (Sep 06, 2007 9:21 am)

I hate to say it, but it sounds like your dealer really dropped the ball.
 
Also, for the past 4 weeks Ford is not scheduling any further Hybrid orders. They may even be done for the model year.
 
As a sales rep, I follow my factory orders very closely, (its my money). I took a Hybrid order on 5/31 and it just came in this week. It took the intervention of my factory rep to get it scheduled.
 
Getting a factory rep to intervene is an option open to every dealer.
 
Incidently, I drove our stock hybrid to a Green Fest last Saturday and I got 30 mpg combined on mostly highway! Don't ask how my dealeship has a stock hybrid either, it cam in last week. How got it built is a secret.
 
New EPA test: Appearently under the average number in big print for mpg there is now a range in small print showing what you can get if you don't drive like an idiot. The high numbers for the 4WD FEH are 34 city, 30 hwy. The averages are 29 city, 27 hwy.
 
Mark
#1434 of 1583
Jump Start? by rnarg
Sep 11, 2007 (9:59 am)
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I am not familiar with the underhood components of a hybrid and haven't been able to locate one to open the hood.
 
My question is: Does a Hybrid still depend on a conventional battery charged by an alternator etc for STARTING purposes and other purposes. If not, I assume there would be no way to start the gasoline powered engine should the Hybrid batteries die? In other words, I assume if the Hybrid batteries go dead, there isn't a way to "jump start" the gasoline engine to restart the Hybrid charging process of the hybrid batteries through normal driving and braking? (Or am I missing something here?)
#1435 of 1583
Re: Jump Start? [rnarg] by mecheng1
Sep 11, 2007 (11:00 am)
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Replying to: rnarg (Sep 11, 2007 9:59 am)

The Internal Combustion Engine (ICE) is always started by one of two motor/generators (MG1) with voltage supplied by the HighVoltage (HV)Battery. The 300+ volts of the HVBattery is used to keep a conventional 12V car battery at charge to run lights/radio/accesories (like on a non-hybrid automobile) when the FEH is parked. There is no conventional automobile alternator on the FEH.
 
The FEH PCM (computer brain) is very conservative with the HVBattery and never lets it go below 40% charged. In an emergency situation if the HVBattery is somehow drained, there is a procedure to use the 12V battery to "heat-up" the HVBattery and "jump-start" the FEH. (The opposite situation of the premise of your question) Again, 95% of the time the FEH is using the HVBattery to send power othe wheels, runs its electrical accessories, and to re-start the ICE.
 
From reports of owners over the last 3 years, the HVBattery seems to be one of the most robust components in the FEH. [It is made to Ford design specifications by Sanyo and comes with a 10-year warranty]
#1436 of 1583
Re: Jump Start? [rnarg] by stevedebi
Sep 11, 2007 (11:12 am)
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Replying to: rnarg (Sep 11, 2007 9:59 am)

"I assume if the Hybrid batteries go dead, there isn't a way to "jump start" the gasoline engine to restart the Hybrid charging process of the hybrid batteries through normal driving and braking? (Or am I missing something here?)"
 
Since the first reply did not answer the question, here is the answer:
 
Your assumption is correct; if the hybrid battery dies, the vehicle will not run. The hybrid system on the FEH (like the Toyota HSD) will not allow the vehicle to run if the hybrid (called "traction") battery fails.
 
The Honda IMA system will allow the vehicle to run on ICE only, but the full hybrid system of Toyota, Nissan, and Ford require electrical energy to be provided to the transmission.
#1437 of 1583
RE: Replies to "Jump Start" question. by rnarg
Sep 11, 2007 (1:54 pm)
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#1438 of 1583
RE: Replies to "Jump Start" question. by rnarg
Sep 11, 2007 (2:01 pm)
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To Mecheng1 and Stevedibi----Thanks for your replies.
 
Doesn't look like there would be much use in carrying jumper cables as part of an Escape Hybrid's Emergency kit.
Looks like a bicycle would be a more useful item to carry.
 
Thanks again
 
Rnarg
#1439 of 1583
RE: Replies to "Jump Start" question. [rnarg] by mecheng1
Sep 12, 2007 (7:53 am)
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Replying to: rnarg (Sep 11, 2007 2:01 pm)

Allow me to elaborate on my earlier post.
 
Carrying a bicycle in a Hybrid Escape "incase the Hybrid Battery" dies would be like carrying a bicycle around in a non-hybrid vehicle incase the crankshaft breaks. We are talking about components that are designed to last the life of the vehicle.
 
The Hybrid's HVBattery is a complex component designed to last 150,000...200,000...or more miles. It shouldn't be compared to 12V automobile batteries that may not hold enough charge to start the car after 24 months of use.

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