Last post on May 17, 2013 at 4:53 AM
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Honda Odyssey, Honda Accord, Honda Civic, Honda Element, Honda Pilot, Honda S2000, Car Warranties
#3743 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [stage4survivor]
Mar 19, 2013 (7:34 am)
I work in the industry - not for Honda. Generally, a warranty that's created by the OEM (Honda finance for example) is probably more likely to cover and pay claims than a non-branded product. It's my opinion that a non-branded vehicle service agreement provider will scrutinize claims much more and deny them more often because of the fine print. Don't be surprised when Geico has your claim inspected and the repair is delayed (or denied). Again..my opinion only.
#3744 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [bjb43]
Mar 19, 2013 (10:01 am)
I agree with bib43 ... 100%.
A while back our son was visiting us in Ga. from In.
His Chevy Suburban had a tranny problem. He had an aftermarket EW. It was a "Good" one as the Chevy dealer he worked for sells them.
The dealer here had it torn down in a half day and determined it needed a new or re-manufactured replacement. The EW company wanted to "SEE" the tranny first hand.
Ten days later they were back on the road. Ten days!
Their child missed 6 days of school and my son missed 8 days of work, selling cars on commission.
That "Cheap" EW was not a good investment.
#3745 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [kipk]
Mar 19, 2013 (1:45 pm)
Why on earth would anyone buy an aftermarket one while a manufacturer one is probably the same price or a bit cheaper? Seems best to buy from the folks who made the thing as there should be less hoops to jump through in the first place. Have never bought one myself as we tend to purchase import vehicles with pretty good reliability records. I must say though I could've used one with some of the issues I've had with my first year '06 Honda Civic but hey, I broke my major rule and number one rule when I purchased it and that was to never ever buy a first year model...ever! Circumstances beyond my control forced my hand here as I didn't want to purchase a beater for a couple of years and then buy new...have never done that and it can open up a whole unnecessary can of worms. So I went against my gut here and paid the price. With an extended Hondacare warranty, it probably would've paid for itself almost but luckily, Honda Corp covered 1/2 of each repair...good but not great. I was happy to get even that much as they could've told me to go fly a kite. I will keep that in mind for the future and remember if a family member is considering a new or used Honda product as they did "step up" finally but reluctantly. I still love the car so all is well with the world and it's been a stellar vehicle these past few years. i did have to replace the headliner a few weeks back though as the glue gave way and it was flapping in the wind and hitting my head. Stupid me never looked up in months and just assumed I was loosing more hair on top. Noticed it on a cool day when I had the windows open how much it was hanging down. Found an outfit out of Miami to come to the house to do it for $125 but due to scheduling issues, they reduced the fee to $110 to compensate me for my inconvienence...the right consumer move on their part. And they did a stellar job even though they could not match the original color...looks like it came from the factory so job well done folks...I would definitely recommend this outfit. Best to have a garage or some closed space so the car can air out with the windows open as the smell could wake the dead, it's that strong and horrible. After a couple of nights in the garage with the windows down, the smell disappeared and now it's just a distant memory.
The Happy Sandman
#3746 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [sandman_6472]
Mar 19, 2013 (6:01 pm)
A quick note to all you naysayers on the Geico, it is not similarly priced to HC.
I have been very happy with their insurance coverage the past 20-25 years which has provided multiple road side assistance issues and likely 6-8 windshields over that span.
NOW, with all that being said, I am leaning back to the HC 72mos/80K miles.
I'm also considering the HC Maintenance plan but, can't seem to get a real sense of what routine maintenance is required & it's cost in the first 4 years to make a valid comparison. "Wear items" of course aren't covered by the maintenance plan either.
#3747 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [stage4survivor]
Mar 19, 2013 (6:48 pm)
On the Mazda3s the wife has ours consisted of:
(1) 15 oil changes;
(2) 7 tire rotations;
(3) 2 coolant changes;
(4) 1 tranny service (automatic). All done within the 1st 45k miles.
Think we paid around $400.00 back in June of 2005 if my memory serves me correctly. We were not going to do it at first but after doing some quick calculations, we decided to go ahead with it, our 1st time ever doing this. Looking back, we both agree it was the right decision for her as it forced us to do these things. But make sure it's all spelled out "in plain understandable English" as the service manager tried to tell us that we just bought the oil changes and tire rotations. We had to get the GM involved and of course he backed me up 100% and the service manager had to eat crow. This didn't go over too well and he was quite rude to me after that incident so after the 45k miles were done, I only did one more oil change there when they had the new Express Lube station where the oil change and all was done in under a 1/2 hour. Ours took 46 minutes and when I pointed out their own sign to them, they reluctantly gave it to me for free, and again they were fit to be tied. I even asked them why did they put that guarantee up on the wall like they did for all to see if they had no intention of fulfilling their promise. He muttered something unintelligible to me and handed me my keys and receipt stamped "paid in full" and I was outta there. We like their vehicles but their service department leaves a lot to be desired which is exactly what I told the general manager when he placed a follow up call to me. Still waiting to hear back from him as he promised...and this happened a year ago June. Gotta feeling that this will be our last Mazda but one never knows...she might just decide to get another 3 if the Accent and Rio aren't what she thought which I think is going to happen here. I've learned to expect the "unexpected" when it comes to things like this with the ladies in our house...the mind changes easily and somehow it's always my fault to!
The Henpecked Sandman
#3748 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [stage4survivor]
Mar 20, 2013 (7:40 am)
Honda's prepaid maintenance isn't worth it since its only for oil changes (unless your dealer has their own custom maintenance plan in which case you should ask what they actually do, but $1000 seems excessive either way)
You're looking at oil changes, tire rotations, wiper blades, air & cabin filters mostly -- radiator coolant drain/fill & regular trans fluid drain/fill around the 3-4 yr mark if you want to or you can wait til the maintenance system tells you to (not sure about the CVT trans fluid in the new Accord, but if its like Nissan's CVT fluid then it should last a long time)
I bought a 2011 Civic 2 years ago and it currently has 22.8k miles on it -- so far I've done:
> 5 oil changes (first 2 at a dealer, last 3 on my own)
> 1 tire rotation around 17k mi (every 5k-10k seems excessive to me, every 15k-20k is fine by me)
> 1 wiper blade refill, 2nd one coming up (every few weeks I use a rag to quickly clean the wiper blades and the windshield area it sits on so they last longer, local dealer has OEM refills on sale for $4/each every few months so it comes out to ~$9 w/ tax)
> 2 air & cabin filters (change them out once a year, easy to do on your own)
I plan on changing the coolant (drain/fill radiator) and trans fluid (drain/fill trans) on my own every 30k-35k miles so that there's some fresh fluid in there -- want to avoid paying a shop to do a full flush at a higher mileage
Mar 20, 2013 (5:01 pm)
Anyone know of, or hear of, a "pack" fee being added to the price of HC?
Local dealer shows me a price sheet for the various intervals with the price then, states PLUS the pack fee?
#3750 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [jatan]
Mar 20, 2013 (6:42 pm)
Are you following the manuals recommendations or just doing things when "you" think they need to be done? Sometimes some fluids are made to be "lifetime" and others need to be changed on a more frequent basis. like doing oil changes around the 4k to 5k mark but rotate much more often than you do, it's free with my oil changes so have it done every time. Also have a 3 year alignment policy which I think is good insurance...and there's no limit to how many times I can have it done. Usually have it done every 5 to 6 months just to keep things correct and hopefully prolong the tires life. I keep my car "maintained" but do not go overboard with it...everything within reason!
#3751 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [bjb43]
Mar 21, 2013 (5:23 am)
I would certainly trust GEICO more than any other non OEM extended service contract provider. Having had GEICO for more than a decade, I can only say positive things. I have not had an extended warranty with them, however.
None of us should ever forget Rusty Wallace's favorite extended service provider, US Fidelis. How many unsuspecting souls were burned by that fiasco?
If a person really feels an extended service contract is needed, despite all the experts who advise otherwise, there is no question it is best to pay more for an OEM plan. Also ... my opinion as well.
#3752 of 3776 Re: Did you buy the HondaCare extended warranty (Honda Care)? [karhill1]
Mar 21, 2013 (6:45 am)
I agree on the OEM part. I've used mine a few times on an 09 Pilot. Some of the issues were for TSR issues that had they turned up under warranty it would have been fixed. In this case I go to Honda, say here's the issue, here's the TSR...you guys figure out which account pays for it, but fix it.
I've seen other people end up in issues where the 3rd party warranty provider nacks a request for something they think the manufacturer should have covered and they end up eating it. You eliminate all of then when it's the same company.