- #2385 of 2695
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Re: excerpted posts from Edmunds Honda Accord Maintenance & Repair 2003-2007 [duke23]
by duke23
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Jun 11, 2008 (7:32 pm)
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Replying to: duke23 (Jun 10, 2008 7:28 pm)
Olly Olly Income free. Hope I didn't bust aspesisteve and Wise.They were fun. A lessor and a pt cruiser owner . Post I'd love to see. "aspesisteve, well duke, the real reason I never had any mechanical problems was because I turned my Honda's back at lease end which were 36 and 48 months. But I did stay at a Holiday Inn last night. If i'm being too harsh, I apologise but the math seemed flaky to me with 5 Honda's and 7 years of owner or 5 Honda's and 8 years of ownership.So my guess was lease.
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- #2386 of 2695
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Re: excerpted posts from Edmunds Honda Accord Maintenance & Repair 2003-2007 [duke23]
by wisemoney
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Jun 11, 2008 (8:46 pm)
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Replying to: duke23 (Jun 11, 2008 7:32 pm)
aspesisteve could have owned two Hondas at a time. It doesn't have to be 5 Hondas, one at a time, if he has a family. Certainly people have many experiences with Hondas, and I've found that those who take extreme care of their Hondas have the least likelihood of breakdowns after the factory warranty. Consumer reports doesn't lie. CR is based on non-biased reports from real owners.
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- #2387 of 2695
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Re: Extended Warranties = No peace of mind [wisemoney]
by jet10000
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Jun 11, 2008 (9:02 pm)
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Replying to: wisemoney (Jun 10, 2008 4:27 pm)
If it takes that long after filling out a cancellation form with the F&I manager, I can't imagine dealing with repair claims.
Well I don't have to imagine what it's like dealing with repair claims with Honda Care because I've done it and it's the easiest thing to do. Once you have a Honda Care, they display your VIN number in the nationwide database that shows you have the coverage. So no matter what dealership you go to for service, they immediately know.
Furthermore, the repair shop has every incentive, to make sure that I get all warranty repairs that I need, because they get paid by Honda Care for all of their charges. They have NO incentive not to get you your repairs. They make money on every legitimate repair.
I don't even sign any additional paperwork or have to file any claims. The dealership does it all.
You're under the misguided impression that somebody is there thinking up excuses as to why they can't pay. It works exactly the opposite of that. They scour my car to make sure that I have every repair I need. Top notch service.
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- #2388 of 2695
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On-line extended warranty in California
by larryallen707
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Jun 12, 2008 (2:50 pm)
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I checked Saccucci and Hyannis and both are not selling to California right now. Does anybody know of any way for us who live in California to get the cheap warranty price without slugging it out with the dealer?
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- #2389 of 2695
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Re: Extended Warranties = Becareful if bought
by greensight
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Jun 12, 2008 (2:53 pm)
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Replying to: jet10000 (Jun 11, 2008 9:02 pm)
This happened at Honda of Steven Creek, San Jose California. I bought a 2008 Honda hybrid and was convinced into purchasing an extended warrantee package (Honda Care) for $1595. After reading a article on Consumer Report and conducted my research, I went into this dealer to exercise my right to cancel the contract (within 60 days). According to Honda, you can come in any Honda dealer to cancel this warrantee. A Sale Rep (Asian,5ft.7, ~170lbs) was sent to help. Knowing I came in to request a "cancellation form" the guy changed his attitude and became an ass with rude, impolite, disrepectfull and full of helplessness. He made me wait indefinitely outside the finance doors, and when I was so frustrated and tried to approach the finance office, the guy just jumped on my face, raised his voice and verbally throw me out of the premises and thread he'll call cop (?!) if I continue. I think he knows the finance guys were in there selling extra packages to customers. It's totally outrageous to experience this attitude from a brand name dealership especially after the selling is done? Imagine if I need to come in to file a claim for the warrantee bought with that kind of manner. Don't expect to make your claim smoothly without some kind of hassles and excuses. After they got your money it seems nothing else matter to these guys. Btw, I heard they make about 40% of commission at the dealer selling this extended warrantee.
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- #2390 of 2695
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Re: Extended Warranties = Becareful if bought [greensight]
by duke23
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Jun 12, 2008 (6:57 pm)
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Replying to: greensight (Jun 12, 2008 2:53 pm)
Totally unforgiveable greensave, I would write a complaint letter(certified) to Honda motors of America corporate. You were treated very shabbily. It's a little confusing but you went to another dealer to cancel the contract that you purchased from a different dealer right ? Either case they treated you very unprofessionally. Also difficult to know exactly which warranty you bought. This was a 2008 civic hybrid? Per hondaextendedwarranty.com you over paid a minimum of 60% at highest cost. 120,000 miles, 0 deductible. For anything lesser it was of course much more. It wouldn't surprize me if your figure was correct for commission but I'll defer to someone who has first hand knowledge. You were absolutely correct to cancel the contract. As a sidenote always do your homework before entering any dealership. Additionally, jet10000 was also correct. When you have a claim you deal with the service department, never f&i and the service department is more than happy to perform your warranty work with no hassle. They are getting paid for all legitimate work. Imo, it's a very good product and covers the vast majority of mechanical parts.Follow through with your complaint against this dealership. Honda corporate does not want the field acting like that.
Available coverage for your 2008 Honda Civic Hybrid with 6 miles.
Coverage Level $0 Deductible $100 Deductible
5 years/60000 miles $380.00 Not Available
5 years/80000 miles $570.00 $470.00
5 years/100000 miles $660.00 $560.00
6 years/80000 miles $590.00 $490.00
6 years/100000 miles $725.00 $625.00
6 years/120000 miles $835.00 $735.00
7 years/80000 miles $615.00 $515.00
7 years/100000 miles $800.00 $700.00
7 years/120000 miles $915.00 $815.00
8 years/100000 miles $885.00 $985.00
8 years/120000 miles $1,000.00 $900.00
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- #2391 of 2695
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Replying to Wisemoney
by duke23
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Jun 12, 2008 (7:17 pm)
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You are correct and I had not considered more than one vehicle at a time. But we would still need to know aspesisteve 's age and length of ownership of his 5 Honda's. The last is the real key. Has he owned any long enough to get into the zone where mechanical breakdowns occur even with a good car. Also a reply to my query if any were leases. While CR maybe real owners in the real world, it is also an overview of EW's by all manufacturers not just Honda and those sold at retail prices. The excerpts from the Edmunds forum , maintenance and repair Honda Accord 2003-2007 were also real world and real people.
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- #2392 of 2695
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Re: On-line extended warranty in California [larryallen707]
by duke23
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Jun 12, 2008 (7:39 pm)
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Replying to: larryallen707 (Jun 12, 2008 2:50 pm)
I do not larryallen. I know there is an issue with Florida, even prior to the lawsuit, but have not heard any reason why California should be excluded. There used to be some Honda dealership employee's that sold extended warranties online that would post here. Hopefully some of them will return. Apologies for being a post hog but trying to inject some life into this previously moribund forum.
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- #2393 of 2695
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Re: On-line extended warranty in California [duke23]
by jet10000
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Jun 12, 2008 (8:57 pm)
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Replying to: duke23 (Jun 12, 2008 7:39 pm)
I know there is an issue with Florida, even prior to the lawsuit, but have not heard any reason why California should be excluded.
This happened in late March. See post 2269 for more information.
The only way I know for Californians to get around this, is if they have a second home in another state, they can order the warranty there, and once you own the warranty, Honda will honor it at any dealership.
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- #2394 of 2695
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getting your money's worth
by mitzij
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Jun 13, 2008 (10:29 am)
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As a service advisor at a Chevy store, I can safely say that the vast majority of people who come through here with service contracts see little return of their 'investment'. A relative handfull have had enough claims to merit the cost of a contract. The evil engine or transmission replacement that F&I people scare customers with (yes, it's a scare tactic) is rare, usually caused by poor maintenance rather than a defect.
I consider 'peace of mind' to be of little value when you're handing your power over to someone else. I don't want anyone else to decide how my car gets fixed, when, where, or with what parts. With a manufacturer-backed contract, there is less worry that shortcuts will be taken, but there is still that chance. That does not give me peace of mind, it gives me a headache.
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