Last post on Nov 04, 2011 at 2:34 PM
You are in the Nissan Quest
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Nissan Quest, Van
#2301 of 2475 2004 + Dead audio (No Sound) Please Sign in
Oct 13, 2008 (7:35 am)
I've recently encountered a well known audio problem with the 2004+ Clarion audio unit in my Nissan Quest. There's a TSB in which the audio unit just stops functioning. (No sound what so ever from the Radio, DVD and CD units) Apparently this feature is caused by starting the Van. A lovely feature to say the least. Any way I have 51,200 miles on my van which means it's out of warranty and now the dealer is requesting over $1,200.00 to repair it.
I would like to know who else has encountered this issue. Please reply back. I want to begin the process of a class action lawsuit. I believe Nissan/Clarion should issue a recall to fix this obvious problem.
Its extremely frustrating paying a very high price for a vehicle and the dealer requesting over $1,200.00 to repair a defective unit that was not caused by the driver what so ever. I'm being penalized for turning on the radio.
This is completely unacceptable and it's time we join forces to minimizes these practices to the consumer.
You can check this issue by going to:
The Service Bulletin is 04078 and the NHTSA Item Number is 10009555
You can also file a complaint.
So once again, please help this cause by replying to this message if you've encountered this issue. It doesn't matter if the issue was repaired or not.
Please specify the year of the Nissan Quest.
#2302 of 2475 Re: 2004 + Dead audio (No Sound) Please Sign in [93lt1]
Oct 13, 2008 (10:12 am)
The 2004 Quest are covered by a 5yr/60k miles bumper to bumper warranty. This was to address a number of quality issues with the first year model. Not sure if you are over the 5 year limit but the radio should be covered. Nissan sent out letters to owners back in September 2004. The dealer should be aware of this warranty. If you are out of warranty for some reason, I would call Nissan Customer service.
#2303 of 2475 Re: 2004 + Dead audio (No Sound) Please Sign in [dtownfb]
Oct 13, 2008 (10:23 am)
Yes, we too have experienced the radio gremlins in our 04 Quest.
I believe the 5 yr/60k extended warranty only applies to the power train.
I would need to double check the notice I received.
Nissan should replace/repair any defective units. When I told the service people about it they blew it off like it wasn't an issue that they had ever seen before.
#2304 of 2475 Re: 2004 + Dead audio (No Sound) Please Sign in [markwilson66]
Oct 13, 2008 (4:11 pm)
All 2004 Quests had their bumper to bumper warranty extended from 3/36 to 5/60. This includes everything from the sliding doors, airbag, radio issues, etc.
If a dealer will not honor contact Nissan USA. The dealer knows it is all covered. This was done as a result of the numerous issues with the doors and radio.
I was one of the very first people to experience the radio issue and the first in NJ to have it corrected. I also have kept up on all changes to the warranty and you should have had this fixed years ago. Did you buy it used? The only way you could be out of warranty if if you van was originally purchased Sept 03, which would make it one of the very first vans sold
#2305 of 2475 Re: 2004 + Dead audio (No Sound) Please Sign in [markwilson66]
Oct 13, 2008 (6:42 pm)
What plashenick said and what I said originally. All 2004 Quests are covered by 5yr/60k extended bumper to bumper warranty. Your radio should be covered not unless you are out of warranty based on years. I would contact Nissan Customer Service.
#2306 of 2475 08 QUEST Gas Economy: too good to be true?
Dec 03, 2008 (11:07 pm)
Just got back from friend's home (457miles trip). Got 457/15.2=30MPG!!!
#2307 of 2475 Re: 08 QUEST Gas Economy: too good to be true? [pasac]
Dec 04, 2008 (9:59 am)
That's really great mileage.
The highest I've achieved is 27 going one way...the way back it lowered the overall mpg.
Is that the CVT?
#2308 of 2475 Re: 08 QUEST Gas Economy: too good to be true? [pasac]
Dec 04, 2008 (10:09 am)
I got over 29 a couple weeks ago with 7 occupants. Kept it at 60mph with the cruise control the whole way. There was a bit of a tailwind that might have helped.
#2309 of 2475 Re: 08 QUEST Gas Economy: too good to be true? [markwilson66]
Dec 04, 2008 (1:10 pm)
Kept it at 60mph
I think that is the key...but very difficult for some of us to do
#2310 of 2475 Re: Engine whine [jccabe04]
Dec 09, 2008 (7:45 pm)
We too are getting the VDC light, 64k miles now. We at next start up it goes off. However, I did notice that the brake fluid was getting low.
We still love our van, guess not hearing anything much from 06+ models here means the quibbles are gone. Any news on the 2010 version of the Quest?