Last post on Nov 04, 2011 at 2:34 PM
You are in the Nissan Quest
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Nissan Quest, Van
#1671 of 2475 Air Conditioner, etc.
Jun 14, 2005 (5:24 pm)
I've been reading alot of the posts here, and thought I'd weigh in on a few of the recurring topics.
We bought our '04 Quest last summer, and from the very start were disappointed with the cooling of the a/c. Tepid, at best, when outside temps were above 80 degrees. Not what I'd have expected from a new car I'd just spent ~ $25K on. We never experienced the "hot air out the floor vents" problem, just that the air blowing out the vents was not anywhere close to cool enough. We live in Texas, and the summers can be unbearably warm. A/C is not an option for us with small children.
Anyway, we brought the thing back in probably 4 times through the end of the summer and into fall. Each time we were told (courteously!) something different: the system was low on freon but no leaks were detected; the system was cooling to specs but that the cubic feet in the van just took longer to cool off; that everything checked out, but that they'd put dye into the system to see if the thing were leaking; that the new freon didn't cool as well, etc. etc. (sigh) We were growing more frustrated by the day. Oddly enough, I'd also on occasion hear a faint "beep" while driving when the a/c was turned on. There were no associated lights with the sound, nor were the beeps the "normal" louder ones that you hear with the auto doors, etc. It was very soft, and seemed to occur consistently when I accelerated past about 42 mph, and sometimes at speeds into the 60s, but never when the a/c was off. Ordinarily just one beep. Strange, huh? Anyway, soon enough the cooler fall/winter rolled around, and the lack of cooling became less of an issue.
Well, spring/summer comes this year, and we quickly discovered that our nemesis, the faulty a/c, had returned. By this time, I had immediately returned to my previous level of aggravation, and was at my wit's end. I was due for an oil change, etc., so I called 800-nissan1 (or whatever the number is) and quizzed them about the a/c in advance. They were very nice, and advised me to take the van in, and while it was still in the shop, to call them back with the case number they assigned to my complaint. They would then contact some regional supervisor or other such person, who would in turn call the dealership and "consult" with them. Seemed like smoke being blown up my skirt, but I followed their directions anyway. When I brought it in to the dealership's shop, I went a little on the offensive, telling them that I just didn't believe that this level of cooling met ANY person's (quality control's) reasonable definition of functional air conditioning. Circulation was not a problem, I continued, but the temperature of the air coming out of the vents was. I wanted them to know that their opportunities to satisfy THIS customer were quickly running out, and that I had heard all their bunk before and was not buying it. I think I even said something like if this time didn't get it, I was about to start raising hell with Nissan b/c I could get no satisfaction from the dealer.
I'm happy to report that the goofy thing finally is cooling. The invoice said something like a lower ______ was loose (I will try to find the exact wording they used and re-post it later). Don't know why they couldn't fix it before, but my patience finally paid off, and they thankfully got it fixed. Funny thing is, the faint beep also stopped. Could it have been a warning of some sort for a freon leak??? Go figure.
We also experienced the extremely sluggish starts on random occasion--almost like the silly thing was starting off in a higher gear. After you get up to speed, you're fine, but no passing downshift, and no shifting to get up to highway speed. I guess it resets itself after killing and restarting the engine. They could not duplicate the problem, but told me to leave it running and bring it in the next time it happened. Not a far drive if I'm in town, so I plan on doing it.
They also repaired an annoying 3rd seat rattle (didn't know that was the problem until I saw the TSB on it).
Overall, we really love the van, the smooth ride, etc. We just felt like we were getting duck-bitten to death (except for a/c which WAS a major deal) with several little things wrong. If they can work out the kinks for 2005, I would even recommend it.
One more thought. We added an aftermarket DVD player in the ceiling. Worked great except alot of interference when the radio/cd player was on. We hadn't noticed it because the audio is through wireless headphones, and our kiddos hadn't told us (could they have missed it???). Circuit City was going to pull the thing out to send it in for diagnosis. I just happened to be monkeying with the radio one day before we took it in for removal, and I turned off the "rear controls" for the radio. Immediately the interference through the headphones disappeared. We decided to leave the rear control off permanently, and now everyone is happy.
One last thing: the "pod o' control" does take a little getting used to, and the speedometer, etc. also being in the middle is weird at first. One quickly grows accustomed to it, however, so don't let that alone influence your decision.
I'll duplicate this post on the competing thread as well (like you wanted to know that!)
#1672 of 2475 New Quest Owner
Jun 15, 2005 (8:11 am)
We have had our Quest for about 1 week and we love it so far. Had to part with my 300M Special but with a growing family and the Quest SE, it was a little easier.
We are sill learning the buttons and levers in this minivan. It will take some time. The kids love the DVD player.
Hope to learn some things with this board.
#1673 of 2475 Re: jazzman... [jazzman]
Jun 15, 2005 (10:59 am)
You might want to check online before spending via the dealer. Here is a link I found. I assume they are the same from the factory:
Head Phones for Quest
#1674 of 2475 Re: Air Conditioner, etc. [pepperman]
Jun 15, 2005 (11:53 am)
Thanks for the informative report pepper. Glad to know it was a happy ending. Here in the Northwest, we don't have much use for AC ( I'm still using the fireplace ), but I'll keep an eye on it.
#1675 of 2475 Re: Air Conditioner, etc. [tamu2002]
Jun 15, 2005 (1:51 pm)
Fireplace sounds nice…better than your shirt sticking to your back.
#1676 of 2475 Re: Air Conditioner, etc. [ivan_99]
Jun 15, 2005 (1:57 pm)
It'd be nice to actually have some summer-like days in summer, although I can't say I miss the Texas heat
#1677 of 2475 Re: Air Conditioner, etc. [pepperman]
Jun 15, 2005 (7:26 pm)
There is a TSB out on the sluggish starts. When this happens the transmission is in the "fail safe" mode. It is actually locked in third gear. Turning the motor off, and back on will fix it. I have had it happen once in 15,000 miles. Since the pan must be dropped on the transmission to replace the faulty part, I am waiting awhile to fix it. This happens only on the 2004 Quest SL with the 4 speed automatic I believe.
#1678 of 2475 Re: Air Conditioner, etc. [squest]
Jun 15, 2005 (8:15 pm)
Yes, I saw that. I even printed it up and brought it in to them thinking that it might be the problem. I'm convinced it is, but will have to wait for them to witness it firsthand for them to do anything about it. Now then, if they have to drop the transmission pan to get at it, I may join you in your wait to fix it. No sense in "borrowing trouble" as my grandpappy used to say. Thanks for the heads up.
#1679 of 2475 sunglasses & rear lift door
Jun 16, 2005 (11:33 am)
I did a couple of really stupid things today.
First, I wear glasses with clip-on sunglasses that are specifically designed for my frame. I placed them on the steering wheel column momentarily when the clip-on slid and fell through the gap between the column and the dash. Has any one tried to access the area I'm describing?
Second, came back home parked the van in the garage my mind just fixated on how to retrieve the clip-on, and I activated the rear lift door to take library books out. The door hit the bottom of the garage door and now about 2 inch strip of paint peeled off.
Well, not sure what I'm going to do about it at this point, just bummed out. My van is less than two months old
#1680 of 2475 Re: sunglasses & rear lift door [sopecreek]
Jun 16, 2005 (3:56 pm)
Lift door…I installed a Styrofoam piece at the front of my garage that my wife can tap so she knows she’s in far enough (far enough to open the lift).
My wife was coming home one day and the kids ran out to see her. They proceeded to climb into the driver’s seat and pushed the driver’s door against the wall…wham! Luckily I also placed a long strip of Styrofoam along the wall where the car door would contact it. I also placed a long strip of Styrofoam along the garage entry door to the house, incase the van is parked to close to the entry door and it swings inwards…it won’t hit the van.
Too bad the rear lift door couldn’t slide into the roof…almost the way your garage door opens in sections…might be dumb though.
Maybe I’ll put Styrofoam strips on the inside of my garage door…so if the rear lift gate does hit it, it’ll have a chance to reverse without crunching the paint.
I guess we can learn by your mistakes; to much consolation though.