Last post on Nov 04, 2011 at 3:34 PM
You are in the Nissan Quest
What is this discussion about?
Nissan Quest, Van
#1278 of 2475 Re: [lynnw]
Sep 09, 2004 (8:20 pm)
This is my second time to post about our 2004 Quest. We got the Quest in June, and due to the slow sales it was an early model.
It had a few rattles in one door, but an adjustment fixed that.
It had the AM radio problem, and the dealer added a new cable per the service bulletin. This was an extensive job requiring taking apart the dash. However, they got it back together just fine with no rattles.
My driver side lumbar lever does not hold adjustment. N biggie as far as I am concerned, but I believe it is covered by a recall.
Yesterday I returned to the dealer for the first oil change which was free.
I had a '99 Quest so I know many people at the dealership. The first thing the service writer said was, "your warranty has been extended, give me your operating manual". He placed a sticker in the manual to this effect. I am pleased to have a 5 year or 60,000 mile warranty.
He made a call, and gave my ID number to someone. He then went to a printer and brought back a sheet outlining certain recall items. They all seemed to be noise or rattle issues. I have no rattles and am in no hurry to have these recall issues resolved.
I am sure that there have been a lot of problems with the earlier models. You may or may not know that many Japanese engineers came from Japan and made many changes in the Miss. plant.
I do not know if the extended warranty is for all vans, or only for the earlier ones like mine.
As I wrote before, there are some things I wish were different on this van.
1. The '99 was smaller. I liked the size better on that one. The 124 inch wheelbase makes the car more likely to drag when going through a big dip like you find where driveways meet the street.
2. The car does not have a warning "scrubber" like the '99. If you drag the first thing that hits is part of the frame.
3. There is no "holdback" at all in the automatic transmission. According to the dealer, this is the same transmission that was used in the Maxima last year. When he told me that he added, "Of course this car is much heavier than a Maxima".
I guess he was saying the jury is still out on whether it will do as well in this van as it did in the lighter car.
4. I live in a rural area. My gas mileage always averages over 20 mpg. I check it with a pencil, and the built in calculator. My figures are usually a little less than that shown on the dash.
5. The car rides and drives very well. It is noisy when gravels or sticks are thrown against the underside. It would be nice to have more undercoating applied.
I never drove any other van but the Chrysler Town and Country. I really planned to buy one of those, because they have a dealership in my town, and I know the owner. However, when I would go look at them, there were always loose pieces of trim, nuts, etc. lying around the inside.
My previous experience with the Nissan dealer make me comfortable and believe that any problems will be taken care of.
My personal opinion is that this van has been underrated a lot. But, as I said, I did not try Honda or Toyota, so I cannot say I really have a good feel for how they compare.
I do believe the Nissan is not something that you have to fear, even if the 2004 was a first year for this model.
I bought a Mercury Villager the first year they came out 1993, and it did a great job. I traveled a lot and traded it for a 1995 Villager. When I traded in '99, I could not find a Mercury like I wanted, so I bought the Quest. When I traded in June it had 103,000 miles and had only two sets of front brakes. No other maientance had been done such as plugs, hoses, timing belt, etc.
One set of brakes would probably have been adequate, except for the caliper hanging up and causing premature wear out.
#1279 of 2475 Re: [lynnw] Fair share of problems? [lumbar]
Sep 10, 2004 (8:11 pm)
Are you kidding me? You think a gas tank recall and a tranny recall are not as bad as a recall for door rattles? Please spare me. If you think that those problems are not a big deal, then obviously you have been brainwashed with the rest of the minivan followers. There seems to be a very "trendy" thing going on with the Toyota and Honda vans. Everyone seems to be afraid to say they dont like them for some reason. I like the Ody, but hate the Sienna. I think the Sienna is ugly and I personally did not like the way it drove. That is my opinion. The problems I read on all the boards for all the models made the Quest seem like the one van with the least major mechanical problems and only minor type things like electric doors sticking and rattles and the radio issues. The rattling issues have plagued Toyota and Honda as well. I am not saying the Quest is the best one out there, but simply that it has been severely underrated. That is my opinion after many months of research and I am sticking with it because I did not come to it lightly.
Lumbar, thanks for your input. It helps cement in my mind that I am onto something
#1280 of 2475 Re: [lynnw] Fair share of problems? [lumbar] [lynnw]
Sep 10, 2004 (8:45 pm)
Well, perhaps you -are- on to something. After all, you've made a purchase decision that's presumably right for you. As I said before, it appears that there are Quest owners who enjoy the vehicle and are sufficiently impressed by the vehicle's strengths in exterior styling and driveability to overlook some other questionable issues--such as how much the J.D. Power numbers torched the Quest--and no matter how many "minor" items related to build quality on a new vehicle forced Nissan to actually compile a list for its dealerships to service.
Eventually, the "pre-owned" market will make a judgment on the Quest, just as it already has on the Odyssey, and as it will on the new Sienna. Hopefully, the Quest will be in the same league as the other two when resale becomes an issue.
#1281 of 2475 Re: [lynnw] Fair share of problems? [lumbar] [lynnw] [lumbar]
Sep 11, 2004 (6:53 am)
I can sure tell one thing, no resale for 2004 Quest. I sold my Quest after all these issues with in 2 months , 2500 miles on it. I lost $3500 ( Loss no sales tax added to it)
I did not compromise like many Quest owners and waited to fix the quality probelms. Like many of present Quest owners, I was impressed with outside look at first. I like Nissan vehicles and brought 2004 Maxima. I love my Maxima. But not Quest. Quest is Very Very poor quality vehicle built ever by Nissan. Every day one new problem this message board on Quest. The problems are not consistent. This tells us how the overall vehicle is built. You will be lucky if you have no problems after you brought your quest. I wish you all Good Luck and Glad to hear Nissan extended warranty 5yrs/60000 miles. If Nissan fix all the quality problems in next year models, I am the first one to buy again. I love Nissan Vehicles but not 2004 QUEST.
#1282 of 2475 Re: [lynnw] Fair share of problems? [lumbar] [lynnw] [lumbar] [nissanowner]
Sep 11, 2004 (7:01 am)
if you sold a new van at only 2 months, and the loss was only $3500, then the resale is actually pretty good. most (domestics) will drop about $5k-$6k.
#1283 of 2475 Bowke
by steve_ HOST
Sep 11, 2004 (7:21 am)
Is there official confirmation that Nissan has increased the bumper to bumper warranty on the Quest from 3/36 to 5/60?
#1284 of 2475 Re: Bowke [steve_]
Sep 11, 2004 (7:55 am)
yes. only on the 2004. we dont know whether the 2005 is included, though.
Sep 11, 2004 (8:16 am)
Thanks - I'm amazed there's nothing in the news about it. Guess you heard it on Town Hall first.
Sep 11, 2004 (12:04 pm)
Does the 5 year/60000 mile warranty extension apply to lease vehicles as well? We just leased a Quest yesterday and had to pay to have the warranty increased from 3/36 to 5/60. The dealership didn't tell us anything about this. Thanks for your answer.
Sep 11, 2004 (12:10 pm)
final word: as of 9/1/04, all 2004 quests come with a 5/60 b2b warranty, regardless of how you pay for it.
go back to the dealer and redo the contract.