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Honda Pilot Prices Paid and Buying Experience

13818 messages,  Last post on Dec 05, 2009 at 9:58 PM

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What is this discussion about? Honda Pilot, Car Buying, SUV


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#2267 of 13818
Re: Got mine for $491 over invoice [cds12 #2258] by southport
May 12, 2004 (10:40 am)
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Replying to: cds12 (May 05, 2004 3:28 pm)

How long did it take you to hear back on a quote from Faulkner? I requested one yesterday morning.
#2268 of 13818
southport by cds12
May 12, 2004 (3:32 pm)
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They were actually the last one to get back to me. 2 days. Someone posted on Hondapilot.org that they got an EX-L RES for $100 lower than I did. So you should be able to get a Pilot for about $400 over invoice.
 
Are you in central PA?
 
Other dealers that were close to Faulkners price were Apple Honda in York and Rahal Honda in Mechanicsburg.
#2269 of 13818
May Pricing in midwest by jas413
May 13, 2004 (8:53 am)
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Has anyone received a $400 over invoice price quote this month? If so where from?
#2270 of 13818
Re: southport [cds12 #2268] by southport
May 13, 2004 (11:32 am)
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Replying to: cds12 (May 12, 2004 3:32 pm)

I am in northeast PA so I will check the other two suggestions. Faulkner has still not gotten back to me via internet request. They quoted over the phone $800 over invoice. I am wondering if the prices are starting to rise.
#2271 of 13818
southport by cds12
May 13, 2004 (4:19 pm)
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Prices are actually going down. $800 over invoice was their first quote to me too.
#2272 of 13818
Re: May Pricing in midwest [jas413 #2269] by surfgermany
May 13, 2004 (4:41 pm)
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Replying to: jas413 (May 13, 2004 8:53 am)

The best I have gotten so far is 500 over invoice on a EX-L, 800 seems to be the norm in the ohio area.
#2273 of 13818
New York City Buying Experience: EX-L by mugsy
May 14, 2004 (1:22 pm)
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Okay folks, here it is:
 
I purchased my first car ever yesterday, a Sagebrush EX-L, and loving it! Picked it up at Honda of Staten Island for only $539 above the $28,261 invoice price, i.e., $28,800. It took quite a bit of research and negotiations with several NYC-area dealers, but trust me, that is a pretty good price for our neck of the woods considering many dealers were either asking MSRP or above (and getting that). I even tried upstate dealers (Middletown, Kingston) but that did not help with the price. When I tried to get competing dealers to beat it they were either (a)incredulous, (b) pissed-off or (c) congratulatory and politely informed me that there was no way they could even come close to that price and I should take it.
 
I know, Staten Island sounds a little distant but the dealer is right there when you get off the Verrazzano Narrows bridge. They were quite nice but very busy so it took a long time (hours) to process the purchase. Since I had done all negotiations over the phone, which were based on existing price quotes in hand from competitors, I can't really comment too much on "buying experience" as it was fairly straightforward. It did seem like a friendly sort of place where they get repeat customers. If you use them, I would just recommend that you do your homework before hand.
 
I DO NOT recommend PARAGON HONDA. They are located in Queens on Northern Boulevard. After many conversations over a few days, their internet department manager gave me a good price quote late last Friday afternoon at approximately 5:39pm. I immediately called back and left a voice message to request the VIN of the car allegedly on the lot ready for pick up. I followed up on that message with an email telling them to check my message. No one called me back on Friday or the whole weekend.
 
Finally, at 5:17pm the following Monday I get an email from the Internet Manager stating: "I just wanted to check and see when you would be available to come out and pick up your new vehicle? Email or call me so we can discuss the details." I immediately called back and left another message requesting the VIN before I make the trek out there. I also sent another email telling them to check my message (I know, very thorough, but there is a point to all this detail). After not hearing anything further, I emailed them on Tuesday afternoon. They finally got "joe slick" from the dealership to call me back and finalize details and options. When they emailed it all in writing, with the numbers broken out, the price quote for the base car magically reverted to their initial (and higher) price quote. I immediately emailed them back questioning what happened to the lower offer. This time the reins were handed back to the Internet Manager (i.e, "Good Cop-Bad Cop", what amateurs!) whose story went as follows: The initial offer was their only offer and no lower offer was made. That position was easy to beat since I kept all the email correspondence and easily forwarded their lower price quote. After some time expired, they emailed me back with their new and improved story: That they "told me" that they could in fact do it at the lower price if I had only come in that Friday but since it was now Tuesday, the price went back up.
 
Obviously, they told me no such thing (and I forwarded all the email correspondence which made no reference to any renegotiated price). Regardless, how could they expect that BS to fly since their warehouse closes at 7:00pm and their quote came to me at 5:39pm! They even had joe slick dealer call me back and things got pretty rude.
 
For their dishonesty, rudeness and use of the old "Bait-N-Switch", I put PARAGON HONDA firmly in the Hall of Shame.
 
If anybody has any suggestions other than posting this unfortunate experience here please let me know. I of course immediately filed a complaint with the American Honda Company but given that these guys are THEIR dealers I'm not sure that they will or want to do anything.
 
Okay, back to $$$ details. So the wife wanted running boards or side steps for the kids to get in and out of the vehicle. We paid about 575 for the regular (non-chrome) side steps which hopefully will do the trick. Since we live in a rough part of Manhattan, she also wanted the Cargo Cover to hide anything left in the back (even though the back windows are tinted). We paid about $220 for that. Also, Cross Bars -$275, Lower trim - $300. They threw in the protection package for free (wheel locks, cargo tray, mud flaps). Some of these items we clearly overpaid for and some are about right.
 
So after title, DMV fees, and very hefty NY State and NY City taxes of 8.625%, we walked off the lot by paying $32,995.
 
Thanks to Edmunds and its readers for their help and support!
#2274 of 13818
mugsy by habitat1
May 14, 2004 (4:16 pm)
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For your first ever car purchase, I think you did a hell of a good job. Congratulations.
#2275 of 13818
Pilot in Anchorage? by chris5
May 15, 2004 (9:17 pm)
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Just signed papers today here in Anchorage to order a 2004 Pilot EX-L. Tried to get the best deal possible, but was only able to get them down to MSRP (they originally wanted a few thousand over MSRP). Not much choice locally, since there is only one Honda dealer here in Anchorage. No Pilots on the lot...the only way to get one here is to snag one as it comes off the boat. No real bargaining power either, as I get the line "...we sell them as soon as they're built". Any ideas out there about how to get a better deal or am I doomed to pay MSRP here in the Great White North?

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