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SUVs Honda Pilot Honda Pilot Maintenance and Repair
3187 messages, Last post on Nov 28, 2009 at 11:32 PM
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I recently took my 2009 Honda Pilot to the dealership for 10k service. I was told in advance that this would include an oil change and thorough visual inspection. I asked if that also included tire rotation and they said that it would. Since I figured it was unlikely that a dealership could ratchet up the price of an oil change, tire rotation, and inspection by any signficant amount, I figured it would be ok, especially since anything found in the inspection woudl be covered by warranty. When I got the bill, it was broken down as follows: 10K Maintenance $78.00 Oil Change $23.50 15,000 SE $24.50 Total w/ Tax $134.82 I am FURIOUS over this bill. What could they have done that would merit a $78 fee that DOES NOT INCLUDE THE OIL CHANGE? And what in the world is "15,000 SE"? If anyone knows, please tell me. I've written a letter of complaint to the service manager and copied the salesperson who recently sold us the car. Unless they respond quickly and in a significant way, they've lost my service business (and that of my parents, who bought a car from the same guy 3 months before I did). |
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Hi everyone! We have a 2009 Honda Pilot with 12.5K miles on it. It just gave a B16 code (current oil "life" is 15%, this will be the second time is replaced, the first one was around 7.5K when it signaled for it too). I know this is the B schedule (instead of the A) which I read is for not so normal conditions (pulling a trailer, driving in extreme cold/heat, maybe driving over big mountains, etc.). We don't do any of this. My commute is actually about 15 miles round trip on weekdays but this being the family car it gets more used on the weekend. Still, the only think we've hitched to it is a bike racks with 2 road (very light) bikes and our winter/summer has not being unusual. We hardly do stop & go traffic since we are not in a busy city. We call our very trustworthy regular shop and they told us not to worry. That we can follow the A schedule like we've done with all our cars, meaning it needs the oil changed and tire rotation and go back at around 15k for the "regular" 15 k stuff. We also call the Honda dealer closer to us (not from where we got the car, that is over an 1hr away) who claims that we need to do BOTH the A and B schedule alternating between them!!!??? Meaning we need to do an oil change, tire rotation, and a VTM differential fluid replacement and then go back to whatever the A says at 15K. We've own a lot of cars in our lifetime and have never heard of anyone doing both maintenance schedules at the same time. I am sure that if we ask, our trustworthy shop will replace the VTM fluid on the 15K check if is not part of it and will definitely do it if it is part of it without us asking (we've always follow the 15, 30, 45, etc for things other than oil changes basically on all our cars and they've lasted). I guess my question is, should we follow the A, B, both? I am confused and a bit annoyed to be honest. I will really be annoyed if after picking the B the car signals an A# at 15K... (I really dont' like cars bossing me around, there's lots of people that do that already.. LOL) Any suggestions?  Disclaimer: We've used our current shop for a dozen years or so and they've always been honest, upfront and fair. I tend to believe them and we trust them. Dealers, well, not so much....
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For me I don`t wait for any code to appear, 30% of the oil life will be great to change or every 2,500 miles to maintain the 100% performance all the time. NOTE: Two or three weeks after your change oil, check the oil level, add ifneeded. It happens in my 09 pilot about 1/2 quart was consumed in just 2 weeks or 200 miles and 1/2 quart in 2,000 miles. it is important that the oil is always on the max. level. I used to fill up my tank with a premium gas or 92% octain ratings but I noticed a clattering sound in the engine so I switch to 87 sounds good but 89 will be the best for this engine. |
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Replying to: zorceres (Jul 29, 2009 9:23 am) and Changing the oil every 2,500 miles is a waste of money and oil.
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Replying to: justaveragejoe (Jul 31, 2009 12:26 pm) I do this system based on my driving experience every time when I reached below 30% oil life, I need to push harder to accelerate and engine become a little bit noisier than normal. It does`nt matter to me if I waste a few bucks than to suffer a little bit of performance I`m just the kind of driver that wants almost perfect or even perfect!
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Replying to: donix (Jul 31, 2009 7:34 pm) If $50-$60 per year is no big deal to you, perhaps consider listening to the science backing today's oil life estimates and instead donate that money to charity.
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Replying to: poodog13 (Aug 01, 2009 8:28 am)  I`m not saying that $50-60 a year is not a big deal to me, But the point is, I`m just tryin` to do the best for my vehicle, Because I don`t want to buy another car in just a few years. you know what I mean? I want my car to be a vintage car someday if time will allow. Here: early changing of oil is better than late and late is better than never  I got this Idea from my former auto instructor way back year 2005 here`s what he says ( ` You can change your oil early if you want and it`s better for the engine too. but just if you have an extra bucks!) I think it`s not a waste of money for doing this. in fact you gain from it. Extra: I wash the engine (inside) every time I make an oil change. Just putting 2 quarts of oil and run the engine for 1-2 mins . and drain againto make sure there`s no sludge left inside the engine. if you don`t agree with it`s fine but I learned this from my senior chief mechanic. I`m not a mechanic but I can do such task like mechanic do. I`m just in preventive maintenance area. ( prevention is better than cure) the mechanics probably don`t like me 
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If you own a 2006 – 2010 Honda Pilot and live in the Los Angeles area, please contact ctalati edmunds.com by August 12 if you’re interested in being contacted for more information on your vehicle ownership experience.
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Replying to: donix (Aug 01, 2009 9:23 am) Most oil related failures are due to the lack of oil, not the type or age of the oil. If you are changing the oil at 2,500 miles, there will be no sludge. Too many TV commercials about "performance-robbing" sludge.
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Replying to: justaveragejoe (Aug 03, 2009 11:43 am)
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