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SUVs Honda Pilot Honda Pilot Maintenance and Repair
3222 messages, Last post on Mar 11, 2010 at 6:33 PM
You are in the Honda Pilot Forum. Your Hosts are steve_ & tidester
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<< I was going through the Honda Care brochure (Ext. Warranty sold by Honda) and it says in there that parts are not covered. The dealer quoted $1495 for 7yr/100K warranty. >>
Skarlekar, huh? You might want to re-read the coverages. Please see the URL below.
http://www.hondacars.com/info/hondacare.asp?ModelName=Pilot We paid $945.00 for the 7yr/75k mi ZERO deductible warranty on the Pilot. |
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My 2003 Honda Pilot, with just over 2000 miles sits in a Honda Dealer for over a week, waiting for Honda to take action on a broken power steering pump pulley. The pulley broke while my wife was trying to make a turn into a side street. The vehicle went strait. lucky no other vehicle was in the way. The vehicle had just previously spent the day in the dealers shop for the timing belt pulley recall, that could have also resulted in a catastrophic outcome for the vehicle and my family. According to the dealer my timing belt had already frayed. American Honda has been nothing but uncooperative and unresponsive to this problem. The dealer who has my car (of which I didn't purchase the car from) has been very good, but Honda has not given them a time frame on when they will receive the part to fix the vehicle. My wife asked a representative of Honda customer service for a loaner car. She was told at first that they would look into it, but that they felt that she didn't quailfy. Later in the day, after threats from my wife Honda OK'd a loaner car for my wife. The loaner car beinmg a Plymouth Neon. We have had a Plymouth Neon for a week to haul my six memeber family arround as a replacement for my 32,000 dollar Honda Pilot. My entire extended family has had Honda's since the 70's. They have been great cars. It appears that they are so great that when Honda makes a mistake they don't nkow how to respond and correct it. My Pilot has had two failures that could have been catastrophic to the vehicle and my family in less than 2000 miles. A representative from Honda, whose name I can't pronounce has not gotten back to me. My only recourse is to use forums such as yours to get the message out. Thank you. |
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Not sure what message your trying to convey here, but if its to let us know that the Honda Pilot has some problems, well don't know of too many cars/trucks that don't.
If the message is to tell us they can't fix your car because they can't get the part, well it may not be Honda's problem but the West Coast Port strike that has all but halted shipments of auto parts (see link for more details) |
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Have owned a silver EX-L since July with 4000 miles. No mechanical problems at all and the family loves the all-around versatility and the smooth, quiet ride compared to the '97 Mountaineer we traded in. However.....we are very dissatisfied with the perforated (gray) leather seating surfaces, especially in the front seats. When we picked up the car, the bottom surface that you sit on was not wrinkled, but it was obviously not tight against the foam upholstery. After a few weeks of sitting on it, it had stretched and now has ugly wrinkles and buckles that make it look cheap and years older than it is. The demo car at the dealer had the same problem, so I was forewarned, and I also peeked into another Honda while on vacation in August..the drivers seat was in the same condition. I have written to Honda and to my dealer about my concerns so I can go on record in case they issue a service bulletin in the future, but at this time no none is willing to do anything about it. |
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| My Pilot has 4000 miles and I noticed a slight hesitation while driving. shortly after that happened several times the engine light came on. It has been at the dealer over two weeks now and they have changed out numerous parts at the advice of the calif. techs with whom they have been on line with their computer. Unable to find the problem yet why it has the hesitation while driving. Will let you know. Anyone else have this problem? Offered a nice loaner car. | |
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My Pilot died on October 7th after the cam-Shaft(not due to a bad timing belt, cause still unknown to me) stopped spinning. Both the dealership and Honda of America has offer exceptional customer service. They rented me a 2003 Chevy Trailblazer and have been in constant contact with me regarding the status of my vehicle. I'm supposed to get the car back tomorrow(October 18th) with a full explanation of what happened, what was done to fix the problem and what was done to prevent further problems. I'm wondering if anyone else has seen or heard of such a problem with their Pilot? |
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| I am looking at a Holda Pilot EX and am being offered $1,000.00 off of MSRP. Is this a fair deal? Also what is a fair price for the extended warranty? Thanks to anyone who reads this message. | |
| I am interested in learning more about the problem suffered by fester3 and about the water pump pulley problems reported by several people. Thanks for all of the advice I can get. | |
| The problem I reported earlier today about the hesitation while driving and the engine light on has been fixed after two weeks. the problem was bad gas which was the original suspect but only confirmed after removing the tank and totally evacuating it and the cleaning the fuel pump. Honda and the Dealer gave exceptional attention and care to the problem and offered a nice loaner car. Not sure why it took 2 weeks to solve the problem but they stayed with it until it was resolved. | |
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