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#6757 of 19336 I need help and am not getting any from Subaru
Jun 28, 2006 (8:50 am)
My 2001 Subaru Forester has been a nightmare with a long, depressing and very expensive history. It was towed last week to a Subaru repair shop almost an hour from me. I had an appointment for them to look at it on June 23rd. They didn't pull it in until June 26th, diagnosed an internal head gasket problem. They have been waiting since Monday, this being Wednesday, to hear from Subaru for authorization for coverage/payment. I have called the 800 Subaru number, have a case number, but am getting nowhere. I have no car. No one seems to care. They just keep saying, "when we know something we'll call you."
Can someone please, please help me?
#6758 of 19336 Re: I need help and am not getting any from Subaru [jessr]
Jun 28, 2006 (9:55 am)
There was a letter sent to most owners of 01s a while back, did you get one? It called for installing a coolant additive, and once you did, they offered warranty coverage for 8 years or 100k miles.
Hopefully you got it and had the stuff added.
If not, well, maybe that's what they're trying to find out now. Will your dealer provide you with a loaner?
#6759 of 19336 Automatic Tranny problem: sliggish shifting into second
Jun 28, 2006 (10:39 am)
I have a '97 Impreza Outback (152k) with automatic transmission. The problem is that it is sluggish shifting from first to second gear. Only second gear gives the problem. The problem is much worse the colder the weather. The shift improves after driving it around for a while. I had the tranny flushed at the dealer last summer. Even before the flush, the fluid was a healthy color (still reddish), so I assume it had been taken care of reasonably well (I bought the car used last summer).
Any ideas what the problem might be?
#6760 of 19336 Re: Automatic Tranny problem: sliggish shifting into second [cloudiness]
by MrShift@Edmunds HOST
Jun 28, 2006 (11:12 am)
With all those miles, I'd guess hard seals in the transmission or a worn valve body. This sounds like normal old age, as the unit is nearing its normal life span (statistically speaking I mean, not Subaru automatics per se).
#6761 of 19336 Re: I need help and am not getting any from Subaru [ateixeira]
Jun 28, 2006 (11:23 am)
Yes, I installed the coolant additive. After that, I had my left head gasket replaced, which was warranted. Now my internal head gasket is the problem, according to them.
I'm shocked at how uncaring the person at Subaru of America is. He said he'd call the repair shop on Friday. He didn't. He didn't call until I called him again, on Tuesday. When I called him this morning, Wednesday, he said something like he didn't want to bother the people at the repair shop, because they are busy in the morning. He definitely cared more about disturbing them than about helping me.
I've completely had it with Subaru and will never own one again. I'm going back to Toyota - I should never have left them in the first place.
#6762 of 19336 Re: clutch for Forester X towing [locke2c]
Jun 29, 2006 (3:29 am)
Well, I have a new OEM clutch.
That hurt but it was my fault. Don't take an 1800 lb trailer down into a campground at the bottom of a hill with only one way out. I finally had to get pulled out. Stupid Stupid Stupid. Not thinking... "trailer behind me stupid you can't do normal things."
The mechanics had never seen anything quite like it. I turned the metal deep blue noticable particularly around the inner part and the springs so the temper was blown on the disk...and the springs. That was why it got "mushy" quick and the release was wierd it was happening more often with any load at all.
And I got it so hot that I warped the disk but... and this was most confusing was that most of the actual clutch material was still there. They couldn't figure that out. Normally it is toast. But what was happening was that only about the outer 1/4 inch of the clutch was "biting" (it was thin right around the edge) and since the temper was gone on the disk it would heat up quite quickly and the warp would change and the rest of the clutch would grab.
That was why I was getting this slipping and then feeling the clutch bite after it heated up almost like an auto tranny shifting.
Now remember, I know how to drive a clutch as I got 147K and 123K respectively out of my last two clutches (previous Subys/without a trailer). I may have feathered it trying to come (and keeping the truck from ripping my front end off...up) just so...that I protected the clutch material, while cooking the metal. Difficult to do I gather.
I have learned an expensive lesson and provided others with a unique experience. I would prefer to avoid the pleasure in the future...but clutches are cheaper than transmissions.
But as long as I don't do anything too stupid again, I feel confident in the OEM clutch for a trailer.
#6763 of 19336 Re: clutch for Forester X towing [kavoom]
Jun 29, 2006 (7:22 am)
clutches are cheaper than transmissions
Quite true, though the Subaru automatics actually tend to be sturdier than the clutches. They can handle more power and last longer, on average.
#6764 of 19336 Re: clutch for Forester X towing [kavoom]
Jun 29, 2006 (9:07 am)
Automatics are preferrable when towing. Less jerkiness and the torque converter provides the necessary slippage by design.
#6765 of 19336 Subaru Legacy Sedan Vibrating
Jun 29, 2006 (10:06 am)
At various, sometimes-unpredictable times my car vibrates and sounds like a motorcycle. I have taken it to two dealers who have aligned it and balanced it but have not been able to replicate the problem. One dealer told me that I should change the rims at a cost of $500 and see if the problem continues. I do not buy this as the steering wheel does not shimmy the engine vibrates and sends the vibrations and noise through the seats, floor and the entire car. The car sounds like a motorcycle or a low flying pane during the period that it is vibrating. This happens between 40 and 80 miles per hour. What could be the cause? What should the dealers look for and fix?
#6766 of 19336 Forester: Auto Transmission Fluid Mystery
Jun 29, 2006 (10:17 am)
I just bought a used 2003 Forester 2.5 XS with 13k miles on clock. I checked all fluid levels and found the transmission fluid was over-filled. The manual says clearly "do not overfill".
I pumped out a litre of fluid -- it was clear and slightly pinkish on the stick, dark red in the receiving jar. The level was then OK -- i.e., between the lower two holes with a cold engine. I ran the car around the block. The level dropped a bit to the lowest hole - I put 0.1 liter of fluid back in and felt happy. I checked fluid level the next day, after 10 miles; it was fine -- i.e., between the two bottom holes when was engine cold.
After two weeks and 150 miles, lo and behold ... the fluid level is up once more -- it's above all 4 holes when the engine is cold ! What's going on ? Where does this fluid come from ? What should I do next ? Take out still more ?
Thanks for any advice -- brewce (new poster)