Last post on Jun 03, 2013 at 10:22 AM
You are in the Subaru Crew
What is this discussion about?
Subaru Impreza, Subaru Outback, Subaru Forester, Subaru Legacy, Coupe, Sedan, Wagon, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
Your Community Leaders are ateixeira and rsholland.
#2947 of 19285 1998 Legacy Head Gasket problem
Mar 09, 2004 (2:58 pm)
I hope you have seen the e-mail that I sent to you last night regarding the Head Gaskets on my 1998 Legacy GT. The case # is 595167. I haven't heard from the Subaru district Rep and I'm hoping that you will intervene in my behalf. The car has 58,000 miles and I was told it doesn't qualify for the 8 year, 100,000 mile warranty. Thanks in advance for checking this case.
#2948 of 19285 Head gasket
Mar 09, 2004 (4:04 pm)
But it should still be under the bumper to bumper warranty so it should be fixed for you.
As I understand it the 97,98,99 type failures are "internal" gasket failures resulting in combustion gasses in the coolant. The 2000+ issues are "external" gasket leaks where coolant will leak out of the engine. The additive is for these types of leaks so the pre 2000 engines don't qualify for the warranty extension. Two different issues.
#2949 of 19285 I got your message Ron and I just sent you a response.
Mar 09, 2004 (6:33 pm)
You'll hear more from us soon. Thanks!
P. S. Karl - your understanding is correct. Thanks for providing the response!
Mar 09, 2004 (6:46 pm)
I don't know if you've been following some discussions about the issues with the Forester automatic Climate Control, and was wondering if SOA is looking into improving / fixing this feature so that it actually provides a comfortable cabin environment.
I have not brought this up to my dealer's attention as of yet, but seems that a lot of people are complaining about it.
Any info would be appreciated.
#2951 of 19285 Hey Sam - sorry - I haven't been on top of it
Mar 09, 2004 (7:45 pm)
I'll try to read through it tonight and see what I hear. Thanks!
Mar 10, 2004 (7:40 am)
Regarding your CEL problems, I have always suspected a defective gas cap and your recent message just seems to confirm that. If your dealer has a toll free number, why don't you call him and request that they send you a new gas cap in the mail. Replace your cap with theirs and if it fixes the problem send them your old cap for a refund since it should be a warranty fix. If it doesn't fix the problem, maybe they will take it back for credit. At least you won't have to take the ferry to Vancouver to find out whether or not it will solve the problem.
#2953 of 19285 Oil leak and timing belt?
Mar 10, 2004 (10:30 am)
Our '99 Forester has developed an oil leak at the front engine seals. Unfortunately it is one month out of its drivetrain warranty (but only has 40K miles) and the dealer does not want to play.
First question: Has anyone managed to get a dealer to pick up part of the tab under these kind of circumstances?
Second question: The independent shop I am taking the car to has suggested replacing the timing belt at the same time at no labor cost. Does that seem like a good idea at 5yrs 40K? We will probably only keep the car for another year or so.
Thanks in advance,
PS: Regarding the coolant conditioner, my mechanic had a really hard time convincing the dealer to sell them some. So while supplies are likely to open up later, some dealers appear to be trying to leverage the situation.
This is about the 4th really good reason this dealer has given me to never do business with them again!
Mar 10, 2004 (10:33 am)
Call 800-SUBARU3, and consider using a different Subaru dealer if there is one near by. Sounds like they've done nothing beyond the legal minimum to ever help you out.
40k miles is very early, even though it is out of warranty. See what the 800 folks say.
#2955 of 19285 Jon; re: coolant conditioner
Mar 10, 2004 (12:20 pm)
I took my '00 RS in this morning (Louisville, KY), and was told thet the stuff was well stocked, cost $1.98, was in a 3oz. bottle, and I could get as much as I wanted. Try getting it yourself at a dealership and letting your mechanic do the hard stuff. I couldn't be happier!!
Mar 10, 2004 (12:46 pm)
What's the verdict, should we put this in even if we have Phase I engines (up to 1999)?
My guess is yes, it can't hurt. Other opinions?