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Wagons Subaru Crew Subaru Crew Problems & Solutions
18376 messages, Last post on Dec 01, 2009 at 11:01 AM
You are in the Subaru Crew Forum. Your Host is kcram
Your Community Leaders are ateixeira and rsholland.
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Replying to: pathtomax (Feb 04, 2009 9:56 am) I left it over night at the dealer so they check when it's cold.
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Replying to: green_ob (Feb 04, 2009 8:30 pm) I just want to let you know that I have an 02' Subaru Impreza WRX that has been having problem with fuel leak/strong fuel smell coming out from under the intake manifold when the temp dips into freezing. I've taken my car to a Subaru dealership about 8 months ago and all the dealership did is tighten the clamp for the hose or pipe involved with the leak without any charge. Apparently there is a TSB report for this problem in my type of car/year model etc. Its TSB 09-36-03 to be exact. Unfortunately, the problem surfaced again this time of the year. I notified the very same dealership of the problem and of the apparent TSB report and was told that they are well aware of the problem but it will cost me $500-$600 for it to be repaired. After reading the TSB report, it looks like a designed flaw to begin with (at least to me) and asked them if they can help me with this issue with Subaru of America. To make the story short, they told me tough luck. So, no chance of having this particular dealer be my personal customer advocate. What a shocker ehh? I decided to call Subaru Of America(SOA) myself to inquire about this TSB report and simply asked them if they are helping their customer about this issue. The representative gave me a "service request number" and told me to take my car back to a Subaru service dept of my choosing and to give them the "service request number" from SOA. I did just that but to a different Subaru Service Dept this time. Less than 2 hours in the shop, the service dept. rep. gave me one of the best news I've heard so far this year. SOA will take care of the whole problem(parts and labor included) as well as the diagnostic charge. Overall charge was to run around $550+ and SOA will take care of the whole thing. All I need to do now is to take my car back to the shop and it will apparently take approx. 5 hours to fix. I also want to add that my car is a 2002 Subaru WRX wagon with well over 76,700+ miles without any extended warranty. The car has been great without any issue whatsoever since I bought it back in 2001. I still love this car and its been religiously well maintained. Its been a great reliable car. I suggest you call SOA at 1-800-SUBARU3 and politely explain your problem and ask them if they know about this problem in your car. See if you can find a similar TSB report like the one I found. Then kindly ask them if they offer any assistance to their customers with this matter. It maybe worth a try in your case. Let me know how this turns out for you. I'm taking my car to the shop next week because the parts needed to get my car fix is already in the shop. I'll post later of the result. Anyway, this post maybe of interest to anyone having problem with fuel leak/smell from their car. Regards
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Replying to: kwunschel (Feb 02, 2009 6:35 am) So far they have cleaned the windsheild like 4 times. This 4th time, I learned that they coated it with a wax to try to make the film not build up. My question to you: Are you getting sick at all from the fumes? I am. I would like to trade notes with you if you are getting sick at all. Thanks.
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Replying to: gaspasser2 (Feb 05, 2009 7:57 pm) Regards |
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Replying to: sgloon (Feb 05, 2009 9:11 pm)
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Replying to: xwesx (Feb 04, 2009 8:46 am)
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Replying to: kwunschel (Feb 16, 2009 5:11 am) I recommend that you call their 800# as well to get authorization for the real fix. The issue is suppose to be some gaskets on the heater box "vanes". They will have to replace the whole heater box to get rid of it. I'm told it can last up to 15 months (so far reported) if you don't get it replaced. I believe, from what I have garnered to date, that it looks like the "rubber" gaskets were impregnated with some type of "oil" that is given off through the defroster (and probably the other vents) and causes the film you are seeing build up. This has also occured on the 2008 IMPREZA, which is why they know what to do about it... |
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Replying to: phil2000 (Feb 16, 2009 5:41 pm) 
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Replying to: xwesx (Feb 17, 2009 9:17 am)
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