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Subaru Crew Problems & Solutions

18396 messages,  Last post on Dec 07, 2009 at 9:45 PM

You are in the Subaru Crew Forum. Your Host is kcram

What is this discussion about? Subaru Impreza, Subaru Outback, Subaru Forester, Subaru Legacy, Coupe, Sedan, Wagon, SUV

Your Community Leaders are ateixeira and rsholland.

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#11 of 18396 Arthur re: warranty work by yellowbikedon1 Jun 20, 2002 (4:46 pm)
I bought my LL Bean wagon in Illinois and subsequently moved to Florida. I use Delray Subaru for my service and have found their service to be excellent. I've never felt the dealership would refuse to honor warranty work. BTW, what did Delray Subaru do to correct the "drifting" problem? So often, this seems to be caused by improper inflation of all tires.   Don
#12 of 18396 by ateixeira Jun 20, 2002 (5:15 pm)
Early brake problems don't seem to be common. The main complaint was with squeeky brakes in the AM, but Subaru came out with a shim kit that quieted those, and then a running change that prevented the noise on newer models. So it is IMO an anomaly.   What about getting lifetime brakes from one of those aftermarket shops that offers them? Just a thought.   Lemon Laws can be invoked when a dealer fails to fix the same problem repeatedly. In MD it's 4 times, except for brake failure, which only takes once.   Call 800SUBARU3 and politely ask them to open up a case number. Go back to the dealer and ask them to document and fix all the issues you mentioned. Then, come back here once you have the case number, and I'll put you in touch with our SoA rep, Patti, who can put pressure on the dealers.   They can lose a franchise for being that lazy.   -juice
#13 of 18396 juice re post #8 by lark6 Jun 20, 2002 (5:16 pm)
I hope you're right. Hopefully someone who can get into the chat will ask that question.   Ed
#14 of 18396 Hi Arthur by subaru_team Jun 21, 2002 (3:21 am)
I just read through your case file. I am confident that our Rep. is doing all that she can to get your concerns addressed. It is being handled as a priority issue and I'm very sorry about the way you were treated at the dealership. While we cannot force a dealer to "adjust" their technicians schedule, we can provide guideance to them on appropriate customer responses.   I have sent a message to your Representative and the manager for your area of the country. I'm sure you will hear from them the moment they have an action plan lined up.   I'm sorry.   Patti
#15 of 18396 Re: Brake problems . . . by rexaroo Jun 21, 2002 (6:04 am)
darice--I had this same problem--had to have all 4 rotors turned by 20,000 miles on our Forester. You will be happy to know that it is not the fault of your driving habits or the car. I talked to a couple Subie mechanics, and they said the problem comes from your dealer or shop over-torquing your lug nuts (usually during tire rotation or having winters put on) and this will cause the rotors to warp if you do a lot of heavy breaking, esp. on a warm day. The lug nuts should always be tightened to 65 ft.-lbs. of torque (plus or minus 7 lbs.) Some garages and dealers have been known to torque as high as 90-95 lbs., which will definitely stress your rotors and cause warpage over time.
#16 of 18396 by Mr_Shiftright HOST Jun 21, 2002 (9:51 am)
Personally I'm not keen on turning rotors, as I think this causes problems down the line. Ithrow mine away the minute they approach minimum spec (not a Subaru).   If they have little tiny grooves in them, I'd tend to just leave them and install new pads and let the pads break into the tiny grooves. If they are warped, I'd put on brand new ones.That way you know who to blame if something goes wrong too quickly. The difference in price between taking off old ones and turning them and taking off old ones and installing new ones (which may in fact be slightly turned anyway as part of the price), can't be a whole lot and may give a lot more satisfiaction for only an extra $50.   Blaming the dealer for over-torquing is a rather facile deflection of what could be another problem entirely. The idea that Subaru dealers are blindly bending rotors day after day because trained gorillas are unable to grasp the concept, stretches my own credulity. I feel the answer lies elsewhere and may be a combination of driver habits, types of pad material and possibly even slightly too undersized rotors.   A rotor can warp easily if, say, you have just finished a downhill run and hit a small puddle or creek run-off, etc. Also from towing, oversized loads, etc.   There's not a lot of slack these days in rotor design IMO. Replies to this message: hypnosis44 (Jan 28, 2007 12:35 pm)
#17 of 18396 Rotors - Have problems with excuse by kevin111 Jun 21, 2002 (10:15 am)
I have major problems with dealers blaming the driver for the way he drives as the reason for quick break wearing and other troubles. Cars are built so well these days, that these factors should be taken into consideration.   Personally, I feel this a defect in the design due to cost-saving.   To give you an idea, I had a V6 Camry, that I regularly would drive like a sports car. I replaced the rear pads for the first time at 80K miles and the front at 110K miles.   Unless you are powersliding and street racing the car, or modifying the car extensively, for brake pads to wear out, or for rotors to warp at only 20K miles sounds like a poor manufacturer design.   The BMW board has been complaining extensively about breaks and transmission wearing out / failures being blaimed by BMW and their dealers on the way they are driven. Jeez, I thought this car was a sports sedan!!!
#18 of 18396 by Mr_Shiftright HOST Jun 21, 2002 (3:00 pm)
Exactly. If the warp rotor problem were CHRONIC, you'd really have to stop blaming owners or dealers and get to the manufacturer to explain this.   As for what constitutes 'chronic', I'll give you my two cents...I'd say around 8%-10% complaint rate, so 8 to 10 out of 100 similar cars warping rotors prematurely (industry standard for similar weight and HP cars).   I have no idea of failure rate on Subaru rotors, so this may not apply.
#19 of 18396 Every Honda... by rsholland Jun 21, 2002 (5:05 pm)
I've owned has had warped rotors at one time or another. So far, no warped rotors with either of our Subies, and one has over 80K on it.   Bob Replies to this message: dinosaur (Aug 03, 2005 7:45 am)
#20 of 18396 Car won't start in hot weather by karinos Jun 21, 2002 (6:51 pm)
My parents have a Subaru Outback, which, more often than not, will not start if it has been sitting out in the sun. It happened the other day, so they took it to the dealer, who, of course, found no problem. They let it sit in the sun and it started right up. The next day, at my parents' house, it sat in the sun and wouldn't start again. Does anyone have any ideas as to why this is happenning, since the dealership seems to have none. My parents are not spring chickens, and this is becoming a problem. Replies to this message: heatherashley (Jul 21, 2006 4:22 pm) jfl (Jul 21, 2006 7:58 pm) pf_flyer (Jul 22, 2006 3:54 am) ladywclass (Jul 22, 2006 4:03 am) jfl (Jul 22, 2006 1:22 pm) and 3 more... gaucho1 (Jan 02, 2007 5:38 am) fisheymofo (Mar 19, 2007 8:02 pm)

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