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Smart Shopper How to find a quality salesperson
171 messages, Last post on Aug 14, 2007 at 11:15 AM
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Replying to: pat (Mar 04, 2006 2:39 am) The salesperson can't really do anything for you when it comes to service etc with the new dealership. If you are satisfied with the old dealership and have recieved good service from them, stay with them. Go in and talk with the GM or Sales Manager and tell them what you would expect from a salesperson and ask them to hook you up with the best fit for you. |
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Apologies for possibly hijacking this thread, but I'm hoping my angle is compatible with the theme. Recently I'm car shopping *and* career shopping, which led me here. This question is directed mainly to the car biz professionals, but civilian responses are appreciated too.  1. What does constitute a quality salesperson? I'm susupecting that the auto buying public's point of view is quite different than the dealers'...but with CSI factored in...there must be a sweet spot, right? In my own tire kicking recently, it's frustrating that none of the salespeople could speak knowledgeably about competing models. Wouldn't most buyers start out with a short list, pursue a process of elimination and appreciate somebody who could candidly help point out the pluses and minuses. Way too many salespeople have been "mere touts" who can only dismiss the competition without any facts whatsoever. 2. If I entered this career I'd want to be a knowledgeable, helpful and consultative salesman, not just a manipulative tout. Am I naive to even think this approach might work (or how would I find employers who endorse this style)? 3. Living in a major metro area puts me close to a hundred dealers...how does one (efficiently / effectively) learn which stores are good places to work? *Would* those same stores...be good choices to buy from? Thanks!
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Replying to: gcomstock1 (Mar 28, 2006 2:29 pm) After a moment of thought on what it takes....you must be competetive, intelligent, have charisma, be able to think on your feet, be an excellent problem solver, and not afraid to fail miserably. if it was easy, everyone would do it. With all that being said, I dont think there is anything like the car business and it is a great career for the right people and a hard way to make an easy living for most. |
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Replying to: gcomstock1 (Mar 28, 2006 2:29 pm) Most successful salespeople need to spend 60/70+ hours a week working at the store ... and that means weekends and "most holidays" .... that also means being there from 8/9AM and getting home at 8/9/10PM ..... That's the issue you have to address first .... it kills your golf game and it's not much better on your social life ..l.o.l... Terry.
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Replying to: rroyce10 (Apr 01, 2006 3:12 am) That "is" the #1 reason for turnover in this business ..... Terry.
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Replying to: rroyce10 (Apr 01, 2006 4:08 am) Now that I am more established and more organized (I am using that term loosly) I work my shifts, unless I have an appointment or I sell a car late. I have noticed, sitting watching an empty parking lot while I should be off does not make me sell anymore cars. It stills equates to about 50 hours a week. Until I started working HI-Line, I did not have much of a social or love life. Some guys had a problem with the hours and me working with all guys. Its a hard business for young people these days (I am not old though) because of the theory of "instantanious gratification" because alot of the real young GPs expect to make 10k their first month w/out putting any work into it.
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Replying to: bigdveedubgirl (Apr 01, 2006 8:00 am) I think that it is a hard realization (or rude awakening) for a lot of young people that "being successful" in any business rarely is a 9-5 proposition. (That is also a reason why I don't sit and worry whether or not I will have a job next year.) You have to be there when the customer is available. |
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Hi guys I'm back on edmunds after my 6 month absence. Good to see familiar names still around. I switched dealerships, but then came back to my original one, dad had leukemia, and he beat it for now; and I got engaged to my sweetie which I met when she bought a car from me 1 year ago! So I was quite busy!
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Replying to: boomchek (Sep 27, 2006 12:03 pm) I asked out a girl who sold me my second vehicle. I picked her up at her house to go out on a date, and her 4 year old son said, "My mommy doesn't want to go out with you". Well... he was right. I called her back after the first date. She said she was getting back with her former boyfriend. 
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Replying to: jipster (Sep 27, 2006 1:51 pm) I met my fiance through her then boyfriend. He bought a car from our dealership but I ended up helping him cause he didn't like the salesman he dealt with. Then he brought my now fiance in who bought her car, then they brought her dad in who also bought a car from me, and finally her then boyfriend brought in 3 of his friends in the course of 6 months who also bought cars from me. They ended up breaking up, and the rest is history. We hooked up last October and got engaged in mid September this year. 
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