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Smart Shopper How to find a quality salesperson
171 messages, Last post on Aug 14, 2007 at 11:15 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: golic (Feb 25, 2006 9:23 pm)
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Replying to: imidazol97 (Feb 26, 2006 5:35 am)
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Replying to: rroyce10 (Feb 26, 2006 2:43 am) I tried that the last time I bought a car. I got stuck with a slimy, oily, epitome of every bad salesperson we've ever talked about (he even pulled the can't-have-your-keys-back trick until I had a literal temper tantrum), but I really, really wanted the car and it was one in very short supply everywhere. I left, furious after I managed to get hold of my keys, and called back the next day to the sales manager and asked for another salesperson. I ended up making the deal, which was a great one, on the phone with the sales manager in that phone call. Came the day after that for delivery. Who was sent to do the delivery? Oily boy himself. I told him I didn't have time to listen to him and yes I understood he was required to tell me a thru z (I already knew way more about the car than he did), and I would tell anyone who wanted to know he had done that. Now go away and let me take my new car.  Terry, I'm sure you're probably right, but it didn't work so well for me. In retrospect, I should have gone right to the sales manager's office and said hey, I told you I don't want to work with this jerk, but sometimes it's easier just to get out of there as soon as possible under any circumstance required. 
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Replying to: kirstie_h (Feb 26, 2006 7:02 am) |
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Replying to: kirstie_h (Feb 26, 2006 7:02 am) My dad use to ask me, what do you have more of time or money? For some people they have the time to do diligent research, read the prices paid forums, find the dealer incentives and calculate the best price. For others they will see the Edmunds TMV and Invoice and go from there. Both people will leave the dealership happy even though one left money on the table, and hundreds of dollars apart. But sometimes $500 just doesnt bother people- thats just a function of wealth. The more I think about this and after my experience last night and reading these boards, I believe that if your main goal is to get the best deal and the rock bottom price it has nothing to do with the salesman. It is a function of your research, the time you are willing to spend at the dealership, and the sales manager. In fact I think that salesman gets the short end of the stick here. You tell the sales guy what your top price is (the bobst method) and you don't budge. Get up and walk out, and go somewhere else. After a few rounds of this, either you will get your deal, or you need to revisit your price. Howver, if the SM knows you are serious and the dealership wants to push a car out they will do it regardless of his commission. I think the dealership is more concerned about moving a car that what the salesman makes. I just think if you have a green pea- this may add another 1-2 hours to the process. |
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Replying to: pat (Feb 26, 2006 7:22 am) Pat, you just answered your own question ... you should have gone to the manager ... There's a particular golf store I like to go .. it's huge ... 70,000 sq feet of every driver, wedge, putter, simulator, shaft, ball, glove, iron and cart heater you could ever think of - and then some ... it makes the February issue of "Golf Digest Hot List" look like a owners manual for buying milk .... they also have a team of 9 or 10 guys that work there, some retired, some ex-pro's and some working their way thru life ... 99% of them are super nice and very knowlegable ... then you have "Burt". The last time "Burt" worked out, was the day after he was born - and not since ... he's old school, he doesn't believe in graphite shafts, thinks any driver over a 9.5 degree is a sacralige, hybrids are for communists and still believes the LPGA stands for .. aah, well, hmm, if you follow golf then you'll know what he thinks .. "Burt" still thinks he can drive a ball 300 yrds - (not that he ever could) and probably has a 35 handicap ..l.o.l.. .. he has the "end all answer" to everything in golf - just ask him, and the last time he showered was just before the Sydney Olympic Games in 2000 .... in comes Terry to look around - Yikes.! ... ~ I nicely asked his manager for a different person and politely stated my reasons ...... no more "Burt" to "help" me out ... the other 9 guys are superb, actually play golf with half of them now. The point to this long winded silly story..? ... there's a "Burt" in every aspect of life .. you got em' at Dilliards, Publics, Home Depot, the realtor down the street and the dry cleaner 8 blocks away ... me.? .. I'll play golf with the good guys -- and your reason was..? ...... it's always your choice. Like my Great Grand Daddy used to say: "make a decision - or someone will make one for ya.!" Terry 
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Replying to: rroyce10 (Feb 26, 2006 8:29 am) I know, and I wasn't really asking a question, just telling a story. I may or may not be like most people, but my point was that sometimes it's just easier to find the door than to continue fighting and fighting. It was more important to me to escape at that point, I had my new car, I had my deal and most importantly, I had my keys!!! So buh, BYE!!
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...got a kick over "oily boy"......... ...very innovative label...... ..CarsD last summer provided little sales force give and take... $23413(+tax/license/dork fee)got me an Accord 6M. ...but the Honda Care EW pitch - - - another story! best, ez.. |
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I have a question. Our salesperson who we have leased 2 vehicles from has moved to another dealership. So the question is, should we follow our salesperson to the new dealership? The new dealership is further away than the old one. We have had great service from the old dealership and we have no idea what the new one is like. Our salesperson was not bad but they weren't spectacular either. We really like the old dealership. Has anyone else experienced something like this before? Any suggestions?
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Replying to: jcat707 (Mar 03, 2006 6:42 pm) I think you've answered your own question ... 
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