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Audi A6 Maintenance and Repair

1203 messages,  Last post on Nov 30, 2009 at 1:44 PM

You are in the Audi A6 Forum. Your Hosts are pat & karens

What is this discussion about? Audi A6, Sedan, Wagon


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#889 of 1203
Re: To all of you considering buying an Audi - I wouldn't recommend it [ezh by liferules
Jul 03, 2007 (10:12 am)
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Replying to: ezhfjs (Jul 02, 2007 5:27 pm)

That's wild! Your transmission failed at 31,000 miles?! And it was out of warranty? That means it was driven very little over the 4 years of warranty (less than 7700 miles/year).
 
If this is true, I would certainly talk to AOA about this and see if an audi specialist can help you. If you have documentation of bringing it in for problems that eventually were found to be the transmission, they would have no recourse but to pay for the new transmission.
 
As I said, this is incredibly odd to have the transmission fail at 31,000 miles, and your car certainly is an anomaly to the standard quality of the brand.
#890 of 1203
Resetting Radio w/o Code by petronio
Jul 11, 2007 (12:06 pm)
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I own a 1997 A6 quattro with 115k miles. It's been sitting in my garage since last April and the battery has died. I can install the new battery but the radio will be in SAFE mode. I don't have the radio car with the code. Is there any way to reset the radio without going back to a dealer? There is no Audi dealer anywhere near Poughkeepsie. Last time I needed an Audi dealer I went to the one in Manhattan and they ripped me off big time.
 
Thanks,
Mike P.
#891 of 1203
Re: Resetting Radio w/o Code [petronio] by liferules
Jul 12, 2007 (9:54 am)
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Replying to: petronio (Jul 11, 2007 12:06 pm)

If I remember correctly, you just need to know the radio code to enter to get it out of safe mode. It was given to me when I bought my car and I put it in the owner's manual.
#892 of 1203
2005 A6 SERVICE! indicator by dneumet
Jul 19, 2007 (6:21 am)
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I brought my car to the dealer because after counting down miles the SERVICE! indicator came on. This indicator is never correct but I wanted the message to go away. The dealer confirmed that I wasn't due for service for another 5K miles so he said that the indicator would be reset. After the "service" I made a couple of short trips and the SERVICE! indicator came back on. I called the service advisor and he said that since I was more than half-way to needing service, this is perfectly normal. In other words, my car will need service in 5 months (at the rate I drive) so I'm reminded of this practically every time I put the car into Drive. I called Audi customer service and the rep there concurred with this. I'll mark it on my calendar for December. Wait, the lease is up in December. UGH.
#893 of 1203
Audi should be required to remove the Word Customer Care by gabby10
Aug 04, 2007 (10:17 am)
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Replying to: ezhfjs (Jul 02, 2007 5:27 pm)

If you have kept all your service records , and it is on those records about your complaint i would contact consumer complaint at Attorney General office in your state , I am in a battle my self with my A6 that still in waranty and i think i be soon going to mediation with Audi and Attorney General to get it straight , Tell you how Stupid and Cockey Audi USA is they have not responded to Attorney General , Gee i hope when they get that notice to report to court they don't show either , sad I wish you luck keep your cool keep all notes and times and names you talk to , even any bad comments or smart ass remarks
#894 of 1203
Re: 2005 A6 SERVICE! indicator [dneumet] by gabby10
Aug 04, 2007 (10:20 am)
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Replying to: dneumet (Jul 19, 2007 6:21 am)

I am going through the samething with my 06 A6 , i have so many electrical glitches that it is no longer safe to go any further then a taxi ride back home because i fear it to just start to smoke and burn up , Dealer has reset that light so many times make sure each time it done you get a service paper on it and don't let them bull shit you that no paper generated
#895 of 1203
Re: Audi should be required to remove the Word Customer Care [gabby10] by bossfifty
Aug 04, 2007 (10:47 am)
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Replying to: gabby10 (Aug 04, 2007 10:17 am)

If you need some support on this, contact me.
AUDI USA should be banned from being able to do business in this country.
 
They do not support their customer and, worse yet, treat their dealer network not much better.
 
They have "bob and weave", "ooooh I love a side step" , "not my problem" and "tell someone who cares" down to a science.
 
They knowingly outfitted certain production of the 03 A6 4.2 Quattro with 16 inch wheels and tires (carry over from an A4 design) that did not have the ride capability, steering control and wear characteristics necessary to support the weight of that vehicle. They quietly switched to 17" in a running change that year and have denied that there was ever a problem.
Result for consumer is constant rotation of tires every 3000 miles, redoing alignment every 10,000 and STILL have the tires "cup" and "rumble" about 8-10,000 miles and be worn out at 15,000.
I will be dumping this PIG before warranty expires.
#896 of 1203
Believe Me Audi USA does NOT CARE about Customer Service by gabby10
Aug 04, 2007 (10:51 am)
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I have a 2006 A 6 with a 4.2 it is fully loaded maybe that the issue , my electrical nightmare has been on going since week 2 of taking delivery , it been everything from Keyless start , Adaptive Cruise Control , GPS freeze up or just go black for second or so , gas gauge just drop to empty sometimes it return back to where it was or half way or just stay on empty , my dealer i think has tried everything for me and i do believe that this car is melting down reason for that is my a/c just started to blow extreme hot temp , out of drivers far left vent and the passenger rear vent , at first it was 110 degrees but after several try with he help of Audi Technical help on the phone they succeeded in bringing it up to 180 degrees , it took month plus to get Audi Field tech in to look at it and possibly repair this nightmare , All of the above problems have been back to Audi Dealer no less then 3 times for repair and the heat -a/c took 4 times , I have spoke to every advocate at Audi , it took 65 days to finally get the audi rep to call me it took week and half after that to sit down with him , i can't tell you any more on that because nothing was settle yet but i will advise you all this If you buy any car and it has any service done keep every piece of paper i did and also do not let any dealer say no paper work required they are covering up something , you need paper mine said they send it i never got it so i went back i have 2 pieces of paper that shows that my repair order was some how deleted and that this shows it and states there mistakes i let 5 other times on my keyless start and gps happen and no paper but i made some of my own notes so i am sure if i get to the point we go to mediation i got everything i need , but beware if your audi blows this hot air there is no slow build up it instant , I told the rep the only good part on my a/6 is the shell , everything under it is going bad , , i have had my car 23 months it has been to garage 22 times and friday aug 3 with my meeting with audi rep made it 23 trips so it every month plus my car been down over 120 days most of that this year but you spread it out 5 days a month my car is at the baby sitter Audi Garage , so i pay a lease to have it parked at Audi , i am thankfull for the loaners i have them all but there abused cars and dirty from other customers that are so mad there car is down again , Any one that reads this and can tell me what they think of lexus let me know , I have to agree with some of the Others DON"T BUY AUDI , German are still made they lost the war it there way of getting back .Bad joke but you have to laugh
#897 of 1203
Re: Audi should be required to remove the Word Customer Care [bossfifty] by gabby10
Aug 04, 2007 (12:27 pm)
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Replying to: bossfifty (Aug 04, 2007 10:47 am)

i am with you on not allowing them to sell a car , i just have never in 35 years of buy cars every few years had such a experience , i had problem cars but nothing like this and to call there advocates customer care i finally ask them to never connect me to one woman she must be a kinder garden teacher to be talk to like i am in her school room and explaining chain of command and i have to be patient , i told the audi rep yesterday just this issue alone has been 100 days 4 trip in to shop and i would drive my car between 200-500 miles before it blow burning flesh heat out of vent and i park it till they could get me in , and i ask for things i will not say here what for now but more i read i hope they say no becuase i am going up a notch going to mediation , this audi rep said mediation is really more on automakers side i laugh at him , i can not believe you just said that would you write that down , his response no ,
#898 of 1203
Re: 2005 fuel guage [westham] by gabby10
Aug 05, 2007 (12:36 pm)
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Replying to: westham (Dec 04, 2006 7:24 pm)

i am not sure you even get this message but here goes , have they fix your gas gauge yet , mine is on number 6 and talk about lease and driving loaner , i am into my 23 month of my 36 month lease i have been to the shop 23 times and this week will be 24 to get that gas gauge look at again and also to have them check my key because they just replace that month ago and friday aug 3 2007 i just left audi garage after a talk with a audi rep , and that is job to have do nothing and get a check , any how i was almost home and my gauge drop to empty and then my key low batter lite came on , it allllllllll new , any how going to make my 24th visit next week and i have to return my phone call to maryland attorney general office monday they want to know how my meeting went , so did you ever get your trouble fix , and what else has happen like to hear

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