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Audi A6 Maintenance and Repair

1206 messages,  Last post on Dec 05, 2009 at 8:19 AM

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What is this discussion about? Audi A6, Sedan, Wagon

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#21 of 1206 Other than the front bumper? by mbasil Aug 27, 2002 (12:09 pm)
I haven't had any problems other than tearing off the front bumper a couple of times. But Audi assures me it's my error, pulling into parking places with cement bumpers and not stopping several feet behind them...
#22 of 1206 1999 A6 Problems by nairb2 Aug 29, 2002 (9:44 am)
Just had my first "out of warranty" service. Thought I was bringing in in for an oil change and ended up with a $950 repair bill. New rear brake pads and rotors, new tie rods, alignment, and a new tire. I've had it with this car with all the recalls, gas gauge problems etc. Time to go back to a Honda. I've had 2 of them and never had any of these problems.
#23 of 1206 Forget the Audi dealer after you're out of warranty - by zueslewis Aug 29, 2002 (10:24 am)
get a good private German car shop.
#24 of 1206 audi a6 service by ylwman Oct 02, 2002 (3:04 pm)
i have a 2001 a6, the brakes started to squeak at 15000 miles..i took it in and they polished the brake pads...still squeaked...brought it back in...dealer service said the right rear brake pad disentegrated..they replaced pad and had to polish the rotor because of the damage from braking with no pad...i asked for them to replace the rotor..dealer said no...brake pad went out early because of my driving...audi refuses also...what can i do...this is bs..i dont drive or brake hard..and how does one brake pad go out and not the other one thats on the same side if it is my driving?.. Replies to this message: matmo (Jul 04, 2006 9:09 pm)
#25 of 1206 You have a brake proportioning problem - by zueslewis Oct 02, 2002 (7:25 pm)
ask them to explain how they determined your driving caused the rear pad to disintegrate at 15,000 miles...   Remember, be nice. I add that only because as a former service manager, when people came into the service dept screaming and ranting, I shut them down. Regardless of what you feel you're owed, the dealer doesn't warranty the parts on your car, Audi does. Also, they lose money by doing warranty work and the techs hate it - sitting down with the service manager may shed light on the issue.
#26 of 1206 by Mr_Shiftright HOST Oct 03, 2002 (8:56 pm)
I've seen pads crack, too, but it's rare.   The dealer won't replace the rotor because it is still in spec and the factory will not re-imburse him for it. So he doesn't want to eat it if he has to pay for it.   The problem here is not the rotor, which is probably fine, but to find out what caused the problem.
#27 of 1206 They lose money??? by alcan Oct 04, 2002 (9:11 pm)
No, they do not. They just don't make as much profit as if they were doing customer pay work.
#28 of 1206 alcan - by zueslewis Oct 05, 2002 (6:23 am)
at the end of the day, they lose money. While doing massive warranty work where their technicians get paid 60% of retail, parts makes 20% instead of 50% and the department misses out on retail work. Yes, that's life and part of the deal, but warranty work is "break even" at best, and usually loses money.   Give the department 3-4 hard core whiner customers with 20 item repair orders to repair nitnoid stuff, and you lose technicians, too.
#29 of 1206 THIS SUCKS!!! by rlenguyen Oct 05, 2002 (8:03 pm)
I just bought a 2003 A6 with CVT. After 2 days, both my rear windows won't roll up or down. I tried the driver side controls along with the rear window controls. I took a day off of work to drive 2 hours to the nearest Audi dealer in Scottsdale, AZ. OK, get this, the loaner cars are Acura Integras...hmmm, I guess Honda cars are more reliable than Audi's. If i would have known about the loaner policy, then that more than likely would have turned me off of the purchase. I was debating between the A6 and the 2003 ES300, the prices and equipment were comparable, but the looks and power were noticeably different. At least, the Japanese makers offer a good loaner vehicle. I'm having to drive around a 2001 Integra with cloth and smells of smoke...total BS!!! Geeeeeeze! I'm so disappointed with this problem because I love the looks and drive of the vehicle. I heard horror stories about German car reliability, but I was hoping for the best because I love the A6 so much. Hopefully, this will be the only problem I will have, but I'll post again after I get my vehicle back in the next few days. Wish me luck.
#30 of 1206 Spoiled AUDI guys, cheesh! by zueslewis Oct 06, 2002 (6:24 am)
Most manufacturers offer NO loaner program. The majority of Americans would love to drive a 2001 Integra than the "shoe leather express".   Quit ranting about the Acura - it's reliable. The rants about the Audi are deserved. Good luck.

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