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Lexus ES 300, Car Safety, Engine, Transmission, Sedan
#37 of 88 I agree with Bobw15
Jan 10, 2003 (6:27 pm)
I have a 2002 es300 with only 6,000 miles. I had a leak show up under the left rear floor mat. It took the dealership a week to discover that the leak was coming from a bad seal in the top left corner of the rear window. I think that they practically took my car apart to find the leak. They took up the carpet and when reinstalling it got glue on my rear seat which took off the finish. Now I am waiting for new leather for the seat. They also messed up the driver's seat belt so that it no longer adjust and the anchor is no longer properly aligned with the door pillar. They also put a nick in the wood of my steering wheel and the plastic trim that seals the rear carpet is not properly aligned.
On my first service visit, the "less than one hour wait" turned onto a two hour wait with no explanation.
I expected a better built car and a better level of service than this. I am kicking myself in the rear for selling my 1996 Infiniti I30 for this car. The I30 was the most trouble free car that I have ever owned and the Infiniti service and loaner policy is far superior to Lexus. When the new I35 comes out, this ES 300 is history!
Jan 10, 2003 (7:48 pm)
The I35 is and has been out since 2002 Test drove the 2003 I35 got the ES300 instead IMO the ES is much more plush on the inside, I will give the I35 performance advantage though. Felt the interior was much cheaper than the ES but I was going for luxury not performance. Sorry you have had such problems with your Lexus I myself am grateful more each day I chose the Lexus.
#39 of 88 bobw15 - Service not free?
Jan 10, 2003 (9:44 pm)
Why are you paying for the 5000 mile service? This service is free for buyers of the car. Is that not true for leases?
#40 of 88 sddlw question
Jan 12, 2003 (2:25 pm)
I also live in San Diego (north county). Who is your independent Lexus/Toyota mechanic? Like you, I also have a Benz E320. Do you also have an independent MB mechanic to recommend?
Would very much appreciate your response.
Steve in Encinitas
#41 of 88 Hey Steve
Jan 13, 2003 (7:04 am)
We're neighbors! I live near La Costa Canyon High School. But I work in the Miramar area.
MB first. I have used Ziggy's for the last 8 years for 3 benz that we have owned. I can't say enough good things about Ziggy and his crew. They've been together for years and I have found them to be very professional at prices about 50-70% of dealer. (Ziggy Von Rathmann 858-450-1501)
Lexus: I just stopped going to the dealer about 6 months ago so I only have a short history with TLC in Clairmont. But the day I stopped in for the first time, Jim, the owner drove me back to the office in my car so he could get to know the both of us. He was charging $275 for a 30k service. Lexus Carlsbad wanted $500. I'm stopping back by this morning for a 35K service. The service manager's name is Fred Webb (858-541-0852).
#43 of 88 First 5000 miles
Jan 13, 2003 (7:58 am)
To atoews. You are right, the first oil change is free, but at 10,000, they charged me $209.00, and at 15,000, they indicated it would be around $379.00. They rotate the tires, check fluid levels, dust out my brakes (didn't know they needed dusting), and various other tasks which probably takes them about ten minutes. If I don't have them do it, I don't know how it affects my lease.
#44 of 88 sddlw you're right
Jan 13, 2003 (10:24 am)
We are neighbors. We live in Olivenhain (Encinitas). My step-son is graduating from LCC in June. I plan on trading my '98 E320 when we return from vacation in Feb. My wife is interested in new RX330 or ES330 whenever it comes out. My preference is for another E320 so I'll be interested in independent mechanics for both brands. I'd like to ask you more about you evaluation of TLC's 35k service.
Maybe this discussion is too narrow for the group and we should continue in private email. My address is s3r6adelp***.net (***=hia).
Thanks, for your advise.
Jan 14, 2003 (6:54 am)
Steve, let me know if my e-mail reached you.
I just returned from TLC. They charged $95 for the 35K service (a minor service). That included LOF, overall inspection, fluids, etc and rotating and balancing the tires. They did it in less than an hour. But I had arrived early and waited for the tech to get in.
#46 of 88 Interior Exhaust odors
Jan 15, 2003 (12:28 pm)
I see that message #25 here reports the same problem I'm having with a 97 ES-300, namely exhaust smell through the ventilation system. We had the Lexus dealer proffer a fix by changing the air cond. filter for $90. but the smell is still there. Any ideas ? The pipes in the exhaust system seems fine.