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Acura MDX Care and Maintenance

180 messages,  Last post on Aug 11, 2009 at 1:23 PM

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What is this discussion about? Acura MDX, SUV

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#11 of 180 re: by sbcooke Dec 31, 2002 (5:19 am)
I talked to the dealer, they want a test drive with me to see what the noises there are. I will have to spend some time figuring out how to recreate the noises before I go in.
#12 of 180 sbcooke by hopeitsfriday Dec 31, 2002 (4:30 pm)
Good luck on your test drive, hope you can recreate the noise.
#13 of 180 7500 maintenance by sbcooke Jan 02, 2003 (1:40 pm)
I got it performed today. When I scheduled it they hemmed and hawed about a loaner, they told me that a 7500 mile takes less than an hour, etc. When I got there, I expressed this to manager on duty and he said that it would definitely take more than an hour, and he offered me a loaner. I had my 3 year old with me and didn't want to switch seats, so I told him I was very upset about this whole mix up. He grabbed the mechanic and they figured out it could be done in 1.5 hours, so I decided to wait. At 12:00 I saw the whole service floor break for lunch, I thought this was going to delay me another hour, the mechanic on my car didn't stop until he finished my rig.   Total cost $148 OTD. I asked them to replace the front wiper blades because they were cracked, when I got my bill the first time it had about $20 on it to change the blades...I complained and they reversed the charge and agreed that this really should be a warranty item, since I was under 1 year on the car.   The suspension bolt tightening turned out to be standard on the 7500 service, so I didn't need to go out for a test drive.   No one behind the desk was really sure about the MDX, and I had to check with 3 people to make sure the differential fluid change/flush was included.   Overall a decent experience, which could have been easier if the person on the phone setting it up was more helpful, next time I am just going to insist on a loaner.
#14 of 180 $148 by slocko Jan 02, 2003 (3:27 pm)
Well I am definetely getting my next service done some where else. That is a big difference. Anyone else get their 7500 done?
#15 of 180 sbcooke by hopeitsfriday Jan 02, 2003 (4:00 pm)
Thanks for the maintenance information. Wow, $148 is a great price. My dealer wants around $200. Is that for the whole 7500 mile service? Including engine oil and differential fluid change? By the way, how much did you dealer charge per hour, mine charges me $75 per hour. Please let us know if the suspension bolt tightening did the trick. Have a Happy New Year
#16 of 180 7500 mile maintenance by fndlyfmrflyr Jan 02, 2003 (7:51 pm)
The rear axle fluid costs $20 per gallon, but less than three quarts are needed. Oil filter and 5 quarts of oil is another $20 or so. Throw in the shop "rag" fee and new washers for the drain plugs and you're up to about $50. A $70 per hour labor charge isn't uncommon around here. The fluid changes take 30 minutes and it takes some time to "check" what is supposed to be checked. Add in some time for the tech to get the car from and returned to the lot and it is easy to see how it could take as long as 90 minutes and cost about $150.   In my case I'd need to add an hour or so to and from the dealer. In addition, my Acura dealer service IS the definition of slow. For me, figure at least three hours at the dealer, maybe more.
#17 of 180 does it have to be done by a dealer by spfotey Jan 02, 2003 (8:04 pm)
or will a authorized acura mechanic work?? that is who i use for my TL for the service items now...
#18 of 180 spfotey by fndlyfmrflyr Jan 02, 2003 (10:50 pm)
Anyone, including you, can do the work. No warranty problems - as long as the maintenance is done. Just keep a record of who does the work, when, and purchase record of parts.   When a dealer does the work there is a record that the manufacturer can easily check. If your independent shop does the work keep the final R/O for your records. If you do the maintenance you will need to have receipts for parts and something (log or door jam stickers on the door jam) that shows when you did the maintenance.   Many find it easy to simply let the dealer do the work. The dealer has the parts and is familiar with the model. It may be a little more expensive, but it is also more comforting. Like insurance, comfort level is important in deciding where to have the routine servicing.
#19 of 180 by slocko Jan 03, 2003 (6:34 am)
I took a careful look at my invoice last night. 1.5 labor charge that totalled $135. Tax was $11 something, plus parts and a disposal fee for the fluid I guess. Total came out to 204.xx.   As you can see they are charging 90 bucks an hour for labor. So I guess I will be shopping around for better rates even if it means driving a little further. I will just test drive different vehicles to kill time
#20 of 180 MDX VTM by gcstone Jan 12, 2003 (9:51 am)
I have the 2000 MDX fully loaded - and while my wife enjoys it and suits our needs I am more of a Tahoe fan simply because of my needs. However, she will be using it in icy and snow conditions and woudl appreciate thoughts on the VTM system as to its real capabilites for these conditions - not on off road but simply paved roads lots of snow and ice - Thanks.

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