Last post on Oct 22, 2013 at 9:58 PM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
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#801 of 2050 Re: Rats under the hood? [zonk67]
Jul 15, 2005 (8:59 pm)
I don't even know if this person is still looking at this site because the message is 1.5 years old, but I have to respond. In December 2002 the same thing happened to me. Like you I do not live in a rural area nor in the hills and most of my neighbors and my husband park in our driveways and on the street. At the time it happened to me they told us that since it had been raining the rats were looking for a warm place to sleep. They also said they had another car in for repairs with the same problem. We were shocked because we'd never heard anything like it and no one else I knew had either but we figured ok, that's weird but it's our bad luck. They also knew it was rats because of the droppings on the engine. That was my 2001 MDX.
Now, 2.5 years later I had the same problem. This is a 2003 MDX it's not even the same car. When the mechanic told me what it was I said "AGAIN?!", he and the service associate looked at each other and said "AGAIN?". Right now there are 3 cars in with the same problem, it's a different dealer and one of the cars is a small Acura (with the dead rat in the fan belt). They showed me underneath the hood and it was disgusting, rat droppings all over. I asked how it was possible that it had never happened to my neighbors or my husband's Audi but it has now happened twice to two different Acuras. The service associate told me that the Acuras have some type of protective shield under the front end of the cars which rats to jump on and from there into the engine. This is obviously a major design issue. We have called Acura to lodge a complaint and are waiting for a case manager to call back. I certainly don't want to pay for this. I have to rent a car and pay the difference from what the dealership pays because all I can get is a TL and I have 3 kids, plus drive others to camp so I need a 7 passenger vehicle.
A friend's neighbor has had the same problem. I'm trying to find out how many others have had it because something needs to be done, it's inconvenient and disgusting.
If anyone else has had this problem please let us know.
#802 of 2050 regular gas
Jul 17, 2005 (3:44 pm)
any problem with using regular gas (87 octane) in my 2005 MDX. thanks.
Jul 18, 2005 (5:39 am)
No issue here. Lots of squirrels in our neighborhood, rats with tails.
#804 of 2050 Malfunction Indicator Problem
Jul 19, 2005 (7:08 pm)
I purchased a 2005 MDX 15 days back and we noticed the malfunction indicator on when we had 300 miles on it , we walked into the delearship to get it checked but they asked us to take an appointment and said that it souldn't be a problem driving it as the engine should be ok and new. But when we took it back to the delear after fixing the appointement they scanned the engine and didn't find any problem with the emissions. But they said that the computer inside the car is malfunctioning and needs to be replaced and claims that it requires one week to replace it. They provided me with a loner car until it is fixed. But is this a common problem and did it happen to any one. Please let me know your expereinace and guide me.I am a bit worried as it just 15 days old car- Thanks for all your help
Jul 20, 2005 (1:02 pm)
Very uncommon. The computer? That is a very fixable part. You have 2 options...return it NOW and DEMAND your money back and wait/go to another dealership get a different vehicle somewhere else, etc....if you try to negotiate something you will lose and be stuck with it (not that there is anything bad with that, but if you want out, you have one and only one chance).
second option, let them fix it and deal with it. It is just a car, it is under warranty and if a good service department they can fix it...a bad service department can fix it, but they usually don't care enough to do so.
#806 of 2050 re: [sbcooke]
Jul 20, 2005 (7:39 pm)
Can I go to the delear and return the car and ask for refund of money. Do I need to go through any kind of process. Do they generally/easily agree? They say that it is fixable and waiting for the part. Please guide me Thanks
Jul 21, 2005 (10:10 am)
Do you want your money back? How many miles are on it? You have 2 options on return...get your money back or get a new car. Both will be next to impossible, but I think money back and then get a new car somewhere else is the best option...this dealer probably won't help you down the line with any other problems if you get a replacement. Money back means they will want to ding you and give you the value of a used car not all of you money back (purchase - 10%)
If under 1000 miles...you should have a 30 day moneyback guarantee? Search the web for rules/laws for your state, call the Better Business Bureau for suggestions/rules.
You will need to be a major ass to get this accomplished. The car dealerships have people who probably go to special training to beat you. Take it back. Go to your sales person, give him the keys and tell him you want your money back (can you stop payment on the financing/loan?), tell him that you do not want it, it is going to sit on his lot until he does something, you are not paying for it, he can talk to your lawyer, etc.
Well??? Maybe that is the second step. First, stop putting miles on it (Don't take it back from service), if you want to return it, you should keep the miles very low. Try going into the dealership, speak with the manager and politely explain your case and see if they will take it back. When that fails...back to plan b.
YOU CAN BEAT THEM. But they are trained at making you feel guilty, to scam you...making you take eat 10% of the value of the vehicle when you shouldn't...
The day car dealerships get regulated, have to be honest, take returns, perform good (honest) service, punished for lying/tricking/ripping off customers, ugh...that will be the day...how do I really feel
My recommendation is to let them fix it. It is just a car. But man, do I loathe car dealerships...and this kind of thing is a perfect example of when you bought something off the rack and it should be perfect, and it is not...the manufacturer should pay for the losses incurred by the dealer since they sold them something that was broken.
Keep in mind this is just a pep talk...you will need to be a major ass, perhaps picket on the street out front, etc to beat them at their game and to succeed. It may not be worth the years off your life in stress value.
#808 of 2050 Re: Malfunction Indicator Problem [mdx_nj]
Jul 24, 2005 (6:06 pm)
I just had a new 2005 Chevy Corvette repurchased by GM. The auto transmission went after 4 days and 300 miles. It took me over 4 months and I had to hire a consumer lawyer to help get my money back (including attorney's fees). It is a long process to get a refund from the manufacturer. Check the lemon laws in your state. I am not a lawyer but I don't believe there is any time frame that they must give you a refund. Some people think you have 3 days to return it. Not true. The lemon law in VA allows the manufacturer 3 chances to fix the problem or 1 chance if it is a big safety issue. I would recommend allowing them to fix the problem. My entire Corvette was practically dismantled and they still didn't fix the problem. They lied to me numerous times and tried to screw me out of money. I will never buy a GM product ---- EVER! I bought a new MDX after owning a CL for 4 years. I did have the transmission go in the CL but Acura handled the problem to my satisfaction. I just went 4 months without a car so the process of hiring a lawyer is not for the faint of heart........
Jul 24, 2005 (11:36 pm)
I have had car computers fail twice (Volvo and Corvette), so while not unusual, it does happen. Both computers were replaced (each took a week or so to get the part) and both ran perfectly with the new computers.
With respect to getting money back, I have done that twice, with no lawyer used. One of my Corvettes (not the one with the bad computer) was repurchased by the dealer. This is very unusual. On the Jag, I asked the manufacturer for another car and received the next model year car at no cost (it was right at model change time).
I was an arbitrator for about 15 years and about half the time the consumer won. The time frame from start to finish was about 90 days and I awarded a repurchase numerous times. Not once did any manufacturer delay the repurchase. I don't know how the BBB arbitration program works now, and I don't know which manufacturers are in the BBB Autoline arbitration program, but no lawyer is needed.
A car warranty is given by the manufacturer, not the dealer. When there is a warranty problem with a new car the dealer has no obligation to offer a repurchase or replacement.
#810 of 2050 Re: Malfunction Indicator Problem [mdx_nj]
Jul 25, 2005 (10:17 am)
Hi- Was the Indicator that came on for the engine or for the SRS AirBag?...I just purchased a 2005 three weeks ago and the SRS Airbag indicator light came on yesterday.
MDX manual says "contact dealer immediately" This AM the dealer said indicator came on due to "putting things on passenger seat, people moving around on passenger seat" (which is really pretty silly... is it not expected that people in the passenger seat move around.... ).
I'll pursue further as have had the vehicle three weeks and light just came on during a short trip yesterday. Wonder if this is a known problem that they want to dodge as would imact svc margins (and also greatly decrease satisfaction with MDX service and product.)
Anyone else had this issue?
Thanks, in advance,