Last post on Dec 09, 2013 at 7:39 PM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1984 of 2052 Re: Oil Burning 2007 MDX After 100K Service [pete2815]
Jun 21, 2011 (2:01 pm)
I stopped in at the dealer today because they wanted their loaner back so they could repair some hail damage on it. Through the glass service door I could see my MDX up on the rack. The engine was laying on the floor with the pistons exposed. I asked the service manager if I could have a look and he said sure. The tech pointed to the cylinder that was losing the most compression and it was in the center. He showed me the other cylinders as well. I couldn't beleive what I was seeing. The cylinder walls on some of the other pistons looked like somebody had etched them in a "lightning" pattern in various areas. I couldn't even see the worst "bad" cylinder because the piston was in the "up" position. The tech said maybe it was a manufacturing defect or the prescribed Acura service intervals being too long. He said he uses synthetic oil in his MDX and changes the oil every 3500 miles NOT the 7000 or so in the manual. Either way it needs a new short block. They are still waiting for Acura to authorize this. Frustrating......
#1985 of 2052 Re: Oil Burning 2007 MDX After 100K Service [rd082298]
Jun 27, 2011 (6:16 pm)
Today I received a call from the dealership service rep. He asked me to give Acura client services a call today to try to get them moving on this issue. My MDX is still in the shop with the engine on the floor in disrepair. The dealer rep said they have exhausted all efforst in trying to get Acura to authorize a repair. Acura hasn't responded to them at all. So I called Acura client services today and spent about 40 minutes on and off hold with a client service rep. He asked me to go though the entire history of the situation with him. He then consulted with his supervisor who assigned a case number to the issue. Now a district manger has it and will get back to me in a couple of days. They asked if I had been told how much this would cost! I told him the dealer assured me that Acura would "likely" cover this and of course the Acura rep said this is NOT normally a covered repair but that I should wait patiently to see how it all plays out. After 4 weeks of this I'm running out of patience. My next trip to a dealership may be to a Milwaukee Lexus dealer for a new RX if this doesn't get resolved to my satisfacton. I will not give the Acura/Lexus Appleton, WI dealer or Acura any more business if they epic fail this one.
#1986 of 2052 Re: Oil Burning 2007 MDX After 100K Service [rd082298]
Jun 28, 2011 (8:17 am)
Has it not yet occurred to you that this episode might well be a dealer con..?
#1987 of 2052 Re: Oil Burning 2007 MDX After 100K Service [wwest]
Jun 28, 2011 (9:07 am)
Not sure what you mean by a dealer con? The vehicle is definetly burning oil I have seen that for myself.
#1988 of 2052 Re: Oil Burning 2007 MDX After 100K Service [rd082298]
Jun 28, 2011 (10:35 am)
The dealer has torn down your engine, now what are YOUR choices..?
#1989 of 2052 Re: Oil Burning 2007 MDX After 100K Service [wwest]
Jun 29, 2011 (2:30 am)
Ether they fix or they can put it back together and I will dump it for something not from Bergstom Automotive. Definetely not an Acura.
#1990 of 2052 Re: Oil Burning 2007 MDX After 100K Service [rd082298]
Jun 29, 2011 (5:36 am)
Seems like your dealer screwed up during the 100K service. It appears they damaged some engine components and are now trying to lay the blame with Acura. I find it hard to believe that the compression on one of the cylinders is now the culprit and they never discovered this during the past 4 years.
I would not rule out Acura as a brand for replacement but would certainly look to another dealer. I have a 2005 MDX which has 130K and runs beautifully. Of course normal wear/tear happens but most electronics/components work fine. Except for transmission problems, Honda has made very reliable cars/trucks.
My 0.02 and good luck.
#1991 of 2052 Re: Oil Burning 2007 MDX After 100K Service [wwest]
Jun 29, 2011 (5:46 am)
I have an '07 - interested in type of oil - brand and weight - frequency of oil change. Thanks
#1993 of 2052 Re: Oil Burning 2007 MDX After 100K Service [therealjab]
by Stever@Edmunds HOST
Jun 29, 2011 (1:01 pm)
Sounds like a waste of oil.
The scheduled interval for the '07 MDX is 7,500 miles. Afaik, that's with using "dead dino."
I'm on the same interval (or worse ) with my minivan and it just rolled over 156,000 miles.
Stop Changing Your Oil