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Infiniti G35 G37 Prices Paid and Buying Experience

6173 messages,  Last post on Jul 05, 2008 at 7:49 PM

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What is this discussion about? Infiniti G35, Infiniti G37, Coupe, Sedan


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#3730 of 6173
Here is the ultimate nightmare Infiniti buying experience!!!! by jac167
Dec 19, 2006 (9:37 pm)
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Replying to: opsmo (Dec 16, 2006 10:11 am)

I would like to tell you about my nightmare attempted purchase of a 2007 G35. It started on Thursday December 14th. I purchased a 2007 G35 Journey (Lakeshore Slate, Navi, Premium, and Wood interior) from Infiniti of Charlotte, NC. We did the typical negotiating and I felt I got a great deal and it was a great experience. They kept my car and gave me a loaner to use for a day while they got the car which was located at another dealer – Nalley Infiniti, Marietta GA. I paid in full and was told the car would be at the dealership the next day later in the afternoon. On Friday the 15th, I was heading to Charlotte that morning to get the car when I got a call from my sales associate saying there was a minor glitch. The glitch was that the car was no longer available. Nalley apparently sold the car Thursday night after they had promised it to Charlotte. My sales person was not very much help in fixing the problem so the sales manager got involved. He was very apologetic and said that he could get a Serengeti Sand with Navi, Premium, Tech, but no wood interior from Greenville, SC. There would be no extra charge since they screwed up or just give me my money back. I said when the wood becomes available, I would pay for the wood package if you pay for the labor. He agreed but said he could not quote the price of the wood since it was not in the system yet. Needless to say, I was still in shock and not very happy since I paid for the car. I told them I would think about it and let them know by Saturday. Josh said that was fine since he was leaving for vacation.
 
Here is where the true nightmare starts. I thought I would check with a few dealers to see what was really out there. I called Knoxville, TN and spoke with the Sales Manager and he said the only car that was to my specifications was in St. Louis. He said the shipping cost would be high. He was very helpful and courteous. I finally thought I would contact Nalley Infiniti, in Marietta, GA, (since they sold my first car) and see what they had available. I spoke to a sale person and he started the ball rolling, I told him what I was looking for and the issue that I had had in Charlotte. He looked in the data base and said he found the car and could have it to the dealership by the end of the week. I said are you sure we are talking about the same car and specs? He said he was positive but would verify and call me back. He called back and said it was the car. I then asked that if you guys can give me the same deal as Charlotte, that we will do business. I faxed them my detailed Bill of Sale showing my new car price and trade-in. He called me back and said they can do the exact same deal. They didn’t say, we will see, or come on down, but said they will do the same EXACT deal. I was in conversation with Nalley at least 6 times verifying the car and to make sure the deal was on. If it was not going to happen, I still had a very good deal on the substitute car that Charlotte offered and did not want to loose that opportunity even though it was not my first choice. Nalley assured me that the deal was on. So, Monday the 18th, I called Charlotte and told them the deal was off and took their loaner back and got most of my money back (had to wait for check to clear.) I could tell they weren’t happy but it was their fault, not mine.
 
I told Nalley that I couldn’t come down Monday but would be down Tuesday morning. They called back and wanted a deposit so I gave them a credit card number and was all set. Tuesday morning I drove 4 hours to Atlanta to cut this deal. I got to the dealer and sat down with the sales associate and went through the usual formalities. I gave them my Bill of Sale, they checked out my car, and started the paperwork. About 30 minutes later the sales associate comes back and tells me there’s a glitch. ANOTHER GLITCH! The car they are getting also has the Tech package. I didn’t want the Tech package and why after 4 days are they finding this out? I told the sales guy that I was not happy at all but I would meet them half way and give them $600 for the package. I then looked closer at the deal and noticed they were giving me $1000 less on my trade-in. I then was getting highly pissed and got the usual BS story about the mileage. That all did not matter because I had a solid agreement stating they would do the same deal. The Sales Manager then came over, I think his name was ***** , and I had to listen to the same old BS that I’ve heard in the past about the mileage, transportation cost, etc. That did not matter. I had a deal! As a matter of fact the quote from the sale associate was when I asked if I was getting the same deal he quote said, “No, you are getting a better deal because we have to get the car from another dealer.” So now I’m $1700 off. They said would you do another color? I said I would do the Serengeti Sand with my options (I knew it wasn’t out there.) The wood package is the problem. There seems to be no cars with wood. The sales guy, came back to me and said that they found the Serengeti Sand car with no wood. I said, “Hell, I had that deal in Charlotte with a Tech package for free” that you guys made me loose. He then actually said so what about the other car? There was nothing to discuss so I told him to get my keys immediately. I then said I want to see your sales manager again. He came out and I told him that he was plainly screwing me and this whole Infiniti experience has been terrible from the first day I stepped on the Infiniti lot. He said that he would try to do something for me so he went back and came back with a deal of splitting the tech package but nothing on my trade so I was still $1000 off. These guys blatantly lied to me and had me come to their dealership under false pretense. I didn’t get the car I was promised or the price I was assured. There is no misunderstanding between Nalley and me since there were over 6 phone calls verifying everything. Charlotte Infiniti screwed up, thanks to Nalley, but admitted fault and tried to fix it as best as possible. Nalley Infiniti is a bunch of crooks and this is a prime example why consumers look at car dealerships as slime! Thank you
#3731 of 6173
Re: Here is the ultimate nightmare Infiniti buying experience!!!! [jac167] by arizonajoe
Dec 19, 2006 (10:54 pm)
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Replying to: jac167 (Dec 19, 2006 9:37 pm)

Did you buy the car from Nalley?
#3732 of 6173
Re: Here is the ultimate nightmare Infiniti buying experience!!!! [arizonajoe] by
Dec 20, 2006 (3:50 am)
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Replying to: arizonajoe (Dec 19, 2006 10:54 pm)

No, I did not buy the car from Nalley Infiniti. Thanks.
 
Jeff
#3733 of 6173
Re: Here is the ultimate nightmare Infiniti buying experience!!!! [jac167] by blerner2
Dec 20, 2006 (5:55 am)
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Replying to: jac167 (Dec 19, 2006 9:37 pm)

Jac167,
 
I am planning on buying/leasing a G35 from Infiniti of Charlotte in early January. I'm looking for a similarly equipped car.
 
May I ask how much you were able to negotiate with them off MSRP. I was hoping for MSRP less $1,000-$1500. Were they willing to deal, or were they trying hard not to come off MSRP.
#3734 of 6173
Re: Here is the ultimate nightmare Infiniti buying experience!!!! [jac167] by cdnpinhead
Dec 20, 2006 (6:39 am)
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Replying to: jac167 (Dec 19, 2006 9:37 pm)

Always get it in writing, signed.
 
You could have had one of these crooks print out what they told you on the phone, sign it & FAX it to you. Odds are they wouldn't have done it, but at least you'd have saved all the additional hassle & could have done the deal on the second choice car at the first dealer.
 
Verbal agreements are worth squat.
 
Written ones are a contract.
#3735 of 6173
Best Month to Lease G35x by jgrahamiii
Dec 20, 2006 (2:44 pm)
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I know things vary year to year, but based on prior years, when would one think you'd have the best chance to get the best lease on an '07 G35x (15K, 39 mo): December, January, or February. My lease on my current car is up the very end of January, so any of these are available to me. I live in NY if that's a help. Getting quoted $559 on a Premium package ($597 with Nav), and there is some room to go down), but these prices are good only through 1/2. Thanks.
#3736 of 6173
2006 G35 Sedan - Good price? by kmartla
Dec 20, 2006 (2:02 pm)
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For the past few weeks, a dealer in Houston has been advertising 2006 G35 sedans for $27,500. I'm interested but haven't gone as far as visiting the lot yet. I've checked out the inventory on their website and seen several '06 G35s with an MSRP of 32-33K; I'm guessing those are the ones the ad refers to but not sure. Can anyone provide any insight regarding how good of a deal this is? Also, how different are the '06 and '07 models?
#3737 of 6173
Re: 2006 G35 Sedan - Good price? [kmartla] by irvsteroni
Dec 20, 2006 (3:10 pm)
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Replying to: kmartla (Dec 20, 2006 2:02 pm)

$27,500 I believe is still high for an 06 model. Dealers here in Atlanta have advertised as low as $26.5k. If they're advertising that, you can bet you can get it lower. Also depends on what options you have on the model you're looking at. The 06 and 07 models are quite different. I recently test drove the 07 Sport w/premium and can only compare the 06 sedan I've been given as a loaner from time to time (I have an 04 G35 coupe looking to trade)-BIG difference. The overall quality is higher, the feel/ambiance much better, stronger engine. With dealers discounting the 07 models allready, more reason to shoot low on the 06 you're looking for.I'd make an offer of $25k (again, depending on what options you're looking for) and go from there.
#3738 of 6173
Re: 2006 G35 Sedan - Good price? [irvsteroni] by gooddeal2
Dec 20, 2006 (3:45 pm)
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Replying to: irvsteroni (Dec 20, 2006 3:10 pm)

"I'd make an offer of $25k"
 
25K? That's really a good price for a brand new '06 even if for the base model. That's the price for a base Maxima SE. I might be looking around if I can find 1 at this price.
#3739 of 6173
Re: 2006 G35 Sedan - Good price? [gooddeal2] by irvsteroni
Dec 20, 2006 (4:24 pm)
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Replying to: gooddeal2 (Dec 20, 2006 3:45 pm)

$25k offer is just that-an offer, a starting point to go up. There's no guarantee you'll get it and probably you might not. Then again, you could get lucky. I look at it this way-its close to Christmas and New Years and dealers, at least here in Atlanta, are looking to sell. I looked at one dealers' inventory and saw 29 07's and 17 06's, various G35 models ranging in price. You can bet they want to get rid of those 06's selling well below invoice right now before 07 hits. No dealer wants a stack of 06's with people thinking "thats LAST years model" instead of this year. $25k offer might get you laughed but then again, the dealer may come back with $26k. That's still, for the person who asked whether $27.5k was a good price, another $1500 down.
As for my 07 Sport/XM/Premium Pkg sedan I'm looking to buy, the MSRP is 36.8k. They've given me $2k off MSRP but I feel they're given me way less on my G35coupe 04 base model (no leather, no sunroof, nothing except that great engine!), w/27kmiles, only $1,000.00 trade-in. I offered the dealer $34k out the door. They came back, with my tradein, $35.7k. I feel I should get at least $2k on my tradein so my next move is to go $34.5k.
BTW, this dealer is Nalley, the same one I've read about earlier with the nightmare experience, so that's got me somewhat suspicious allready....

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