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Infiniti G35 Maintenance and Repair

2835 messages, Last post on Oct 30, 2009 at 4:11 PM
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Replying to: Mr_Shiftright (Feb 17, 2009 8:42 am) Here's one for you. I may have posted this before. I don't remember. I've been smelling a burning rubber/oil smell in my car for a little over one year. I took it to Infiniti of Englewood numerous times. I asked them to check oil lines, radiator, clutch, whatever would cause such a smell. Last week, I took the car in to have the gas sensor changed. I also asked them to perform an general check (fluids, filters, oil, tires, etc). They told me that they did it. Well, I realised that I was 50 miles overdue for my oil change, so I scheduled it with my mechanic. Guess what I found: 1. The oil was filthy (3050 miles since last change). 2. Air filter was filthier (should have been changed months ago) 3. Washer fluid was low AND FOR THE FINALE.... The burning smell is being caused by a gasket valve leak, that I told them to check THREE TIMES in the past year. They always said that they couldn't find anything. I have to find another dealer to make these repairs under the warranty. I AM SO TOTALLY TICKED OFF. I went to the dealer today and told him that: 1. His technicians are either incompetent or deliberately didn't perform the necessary repairs. DON'T GO TO INFINITI OF ENGLEWOOD. How in the hell does a qualified tech miss an oil leak? Particularly after the customer told them that there is a possible leak AND shows them where it may be? SO PISSED. Waste of time and money.
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Replying to: yogiowner (Feb 23, 2009 6:19 pm)
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Replying to: Mr_Shiftright (Feb 23, 2009 6:31 pm) I spoke with the general manager directly. The service manager asked me if there was anything he could do. i told him to speak to the general manager. I'd had enough of their nonsense. I also asked them about the cracking leather on my driver seat. He says that happens on all cars. I told him that is complete bullshit. After 17k miles, cleaning and conditioning (and a seat cover), it should have the amount of cracking that it does. Just Infiniti used poor quality leather in the earlier models. Had he said that, I would have been okay with that; because it's the truth. Again, I was ticked off; patronizing s.o.b. These guys are total jackasses. Is there anything I can do? I'm not angry anymore, but I believe that consumers should hold these stealerships to a higher standard in such a tight economy. Maybe I'm too uptight...
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Replying to: yogiowner (Feb 23, 2009 7:08 pm) Now if you presented your case to the GM and told him that all you really want is a better standard of service, and would he speak personally to the technician who signed off on your repair order, and then contact you after he's spoken to him---that might satisfy all sides and even do some good. So anyway--here's one good tip. Don't present a big list of demands. Pick out something do-able and go for that and forget the small stuff. Good luck with it.
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Replying to: Mr_Shiftright (Feb 23, 2009 7:50 pm) Let's cross the fingers. If it goes bad, I will be on the 6 o'clock news!! I appreciate your input. |
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Replying to: akubik (Oct 25, 2006 11:04 am) |
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Replying to: cornhlio (Jan 02, 2009 3:36 pm) |
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I recently purchased and added directly to my Music Box an extended play album with 24 tracks on it. When I played it back I discovered the last three tracks were defective. I returned the album to the place of purchase and received a good copy. When I got home I deleted the defective album and attempted to load the good one. Instead of loading the new album the system retreived the old one from the deleted files. Nothing in the manual explains how to correct this problem. The guru at my Infiniti dealer was unable to help me either. I sent an email to Infiniti and am awaiting a reply. I can't believe that I'm the only person who has ever had a defective CD that they wanted to replace. Any suggestions would be greatly appreciated.
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I'm considering buying a used G35. Probably an '05 with between 60K and 75K. My boyfriend tells me that it is very expensive to service and repair an Infiniti. I've looked through past forums and see that servicing isn't a problem as long as the dealer is avoided, but what about replacing brakes? If I plan on driving this car for the next 4 - 5 years and putting another 100K on it, should I plan on big repairs? I'd just like some general advice on this. Thanks!
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Replying to: jenna_m (Mar 10, 2009 2:04 pm) The Nissan VQ series V6 engines have been in the top 10 every year since the inception of Ward's rankings. The Nissan engine is the only one that has appeared all 14 years. That is the motor that is in the G35 and G37. Getting your car repaired at the Infinity dealership is definitely the most expensive way to go. You would hope they have top notch diagnostics and the trained certified mechanics with Infinity-specific ecperience to warrant their prices. However, I have been using the same private mechanic for 15 years for all of my vehicles on non-warranty repairs.. Infinity would see my (wife's) 2004 G35 Coupe for warranty work only. The tire pressure monitoring system acted up (once) since I took delivery on the car 9/03. And there was a fuel filler hose replaced under warranty recall. I did not take out the extended warranty, but there hasn't been any non-warranty work. HOWEVER, my car only has 31,000 miles on it. Re brakes.....The 2003-2004 Gs had very soft brake pads that went South so quickly, taking the rotors with them, that the factory elected to cover post purchase any brake repairs within 3 years or 36,000 miles of purchase. I had that done, no charge. Owners were seeing the pads worn to the replacement point in as little as 7,000 miles, but it seemed 11,000-18,000 miles was more the norm. Between car washes, the wheels would be covered in brake dust, so you knew something was wearing pretty quickly. I am fairly certain that the brake problem was rectified for the years of G you are considering. You didn't say whether you are considering a Sedan or a Coupe. This forum is filled with posts from folks that drive Coupes, and they eat the very expensive oem summer tires quickly. Most don't get 20,000 miles on them. Part of the problem might be attributed to aggressive driving. But if my memory serves me correctly, there is no adjustment in the front end for either caster or camber, can't remember which. The front tires wear more quickly than the rears, but before replacement time you may find the excessive noise from the worn tires on a Coupe driving you nuts. The Coupes also have different size tires on the front than on the rear, so front to rear tire rotation is out. It might not be a bad idea to check out a current Consumer Reports used car buying guide to review problem areas for the G year and type you are interested in. The statistics compiled for the report are allegedly from car owners like myself who subscribe to the magazine and report on the 14 functional areas of the car. I have filled out those surveys, and I hate owner surveys. Hope this stuff helps. I would be tempted to buy a used G if I were in the market. Like you, I plan on driving this car till it hits 11-12 years old like I have done with my cars for decades. Usually the cars are only at the 115,000 mark or so as my wife and I don't put a lot of miles on our cars. While my wife drives the G (newer car), I drive the hand me dowms, currently a 1998 Oldsmobile Aurora with the Autobahn package at 106,000 miles. Love it. Jack |
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