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Sedans Infiniti G35 Infiniti G35 Maintenance and Repair
2835 messages, Last post on Oct 30, 2009 at 4:11 PM
You are in the Infiniti G35 Forum. Your Hosts are pat & karens
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Replying to: rsaul (Feb 19, 2009 7:25 pm)
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Replying to: Mr_Shiftright (Feb 19, 2009 8:20 pm)
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Replying to: rsaul (Feb 20, 2009 5:31 am)
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Replying to: rsaul (Feb 20, 2009 11:42 am) You can't leave it as it is, because that decreases the value of your car by more than $500. (unless you plan to drive it for another 10 years). |
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Replying to: Mr_Shiftright (Feb 17, 2009 8:42 am) Here's one for you. I may have posted this before. I don't remember. I've been smelling a burning rubber/oil smell in my car for a little over one year. I took it to Infiniti of Englewood numerous times. I asked them to check oil lines, radiator, clutch, whatever would cause such a smell. Last week, I took the car in to have the gas sensor changed. I also asked them to perform an general check (fluids, filters, oil, tires, etc). They told me that they did it. Well, I realised that I was 50 miles overdue for my oil change, so I scheduled it with my mechanic. Guess what I found: 1. The oil was filthy (3050 miles since last change). 2. Air filter was filthier (should have been changed months ago) 3. Washer fluid was low AND FOR THE FINALE.... The burning smell is being caused by a gasket valve leak, that I told them to check THREE TIMES in the past year. They always said that they couldn't find anything. I have to find another dealer to make these repairs under the warranty. I AM SO TOTALLY TICKED OFF. I went to the dealer today and told him that: 1. His technicians are either incompetent or deliberately didn't perform the necessary repairs. DON'T GO TO INFINITI OF ENGLEWOOD. How in the hell does a qualified tech miss an oil leak? Particularly after the customer told them that there is a possible leak AND shows them where it may be? SO PISSED. Waste of time and money.
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Replying to: yogiowner (Feb 23, 2009 6:19 pm)
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Replying to: Mr_Shiftright (Feb 23, 2009 6:31 pm) I spoke with the general manager directly. The service manager asked me if there was anything he could do. i told him to speak to the general manager. I'd had enough of their nonsense. I also asked them about the cracking leather on my driver seat. He says that happens on all cars. I told him that is complete bullshit. After 17k miles, cleaning and conditioning (and a seat cover), it should have the amount of cracking that it does. Just Infiniti used poor quality leather in the earlier models. Had he said that, I would have been okay with that; because it's the truth. Again, I was ticked off; patronizing s.o.b. These guys are total jackasses. Is there anything I can do? I'm not angry anymore, but I believe that consumers should hold these stealerships to a higher standard in such a tight economy. Maybe I'm too uptight... 
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Replying to: yogiowner (Feb 23, 2009 7:08 pm) Now if you presented your case to the GM and told him that all you really want is a better standard of service, and would he speak personally to the technician who signed off on your repair order, and then contact you after he's spoken to him---that might satisfy all sides and even do some good. So anyway--here's one good tip. Don't present a big list of demands. Pick out something do-able and go for that and forget the small stuff. Good luck with it.
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Replying to: Mr_Shiftright (Feb 23, 2009 7:50 pm) Let's cross the fingers. If it goes bad, I will be on the 6 o'clock news!!  . I appreciate your input. |
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Replying to: akubik (Oct 25, 2006 11:04 am) |
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