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Last post on May 25, 2013 at 9:20 PM
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BMW 3 Series, Infiniti G37, Acura TL, Lexus IS 350, Mercedes-Benz C-Class, Cadillac CTS, Volvo S60, Audi A4, Acura TSX, Car Comparisons, Sedan
#11399 of 16091 Re: Check CR Reliability History Charts [2233]
by smarty666
Aug 23, 2010 (12:43 pm)
I'd suggest you re-read the class action lawsuit b/c it DOES REQUIRE them to replace the brakes and rotors on the opposite axle to the drive under warranty! Since the G35 and FX35 in my case, was RWD, this covered the front brakes/rotors. I had them replaced and resurfaced for free at 10k, 20k, 30k, and 40k. Thats four times! When the rear brakes/rotors started having troubles at 20k, was told by TWO SEPARATE Infiniti stealers that, "oh, the rear's were not covered under the class action suit b/c the vehicles were RWD!" Called Infiniti headquarters who only confirmed what the stealers told me and despite all my problems with the fronts, even though I was still under warranty would do nothing to help pay for the rear brakes/rotors.
Yeah, great customer service! Infiniti does not step up to the plate when it truly matters! That is why they are ranked at the bottom of the luxury customer service list by JD Power!
No matter what automaker, you shouldn't be having brake/rotor issues at those kind of low miles anyway if they are made and put together properly. What is sad is that Infiniti could not step up to the plate until being legally forced to and actually had the nerve to tell 2003-2006 G35 and 2003-2006 FX owners that they had to pay out of pocket for brakes/rotors being shot at 7-10k miles as NORMAL WEAR AND TEAR!
We used to have a lot of Nissan/Infiniti in my family, like you did with Honda/Acura and none so far have gone back to Infiniti and replaced them with Acura's, Lexus's, and BMW's.
#11400 of 16091 Torque steer in TL
by duke39
Aug 23, 2010 (12:42 pm)
I test drove the new TL last year
The torque steer in the TL was so bad that I felt that I affected my control of the vehicle when it was driven aggressively.
The TL tries to portray itself as a performance luxury car but it can never be a performance car with all the torque steer. If you never drive in a sporty and aggressive manner then the torque steer will not matter. But if your hoping to have a fun vehicle to drive, there are much better choices out there.
A car with this much power cannot effectively use the front wheels for steering, handling and delivering power to the front end.
I found the handling way too jittery.
#11401 of 16091 Re: Torque steer in TL [duke39]
by smarty666
Aug 23, 2010 (12:46 pm)
I've felt some torque steer but nothing to the dramatic extent your describing. It is easy to compensate for by just having two hands on the wheel when accelerating fast. Its not perfect but its not terrible either. I have the 3G Base so I can only speak for that vehicle. The Type-S had the bigger engine and displacement so I assume maybe that could have more severe torque steer.
One thing I give Nissan credit for in the new Maxima, is they have virtually eliminated torque steer. A pretty impressive feet for a car with 290HP/261 lbs of torque in a FWD set-up. I have felt little to none under brisk acceleration since having it. Can't speak for the new TL since I don't have one if Acura was able to improve upon that compared to the last Gen TL.
#11402 of 16091 Re: Check CR Reliability History Charts [smarty666]
by 2233
Aug 23, 2010 (1:03 pm)
smarty 666,
My point was that Infiniti made several repairs to our vehicles after the warranty expired and well after any mandate required them to do.
Acura did not. Their refusal to equitably share in the repairs of the transmission occurred after we presented, in wiriting and in great detail, our documented complaints over 5 years on this transmission.
This is my experience. Yours may be different. It seems we are both "car guys" with differing experiences who can engage in lively discussions but with different opinions.
Acura is clearly having sales problems with their TL. That is not in dispute. Hopefully these discussion are read by them and they can return Acura to their prior level of quality and desirability. Hopefully Acura, Infiniti, BMW, et al read these posts and attempt to improve their transmissions, brakes, engines etc and provide better and safer cars for their customers.
Loyalty is important to me and my extended family and it should run both ways. I'm sure you feel the same way.
#11403 of 16091 Re: Check CR Reliability History Charts [2233]
by smarty666
Aug 23, 2010 (1:07 pm)
Couldn't agree with your last post more! I personally, after seeing first hand how the sales animals treat you, have no brand loyalty. I go where ever I like the vehicles, get the best price, treatment, etc. B/C at the end of the day, there is no brand loyalty. When you walk in to the salesman, no matter how long you've been with them, they treat you as if your there for the first time and try to screw you over. I've had it time and time again with multiple automakers.
I'm sorry to hear Acura was not willing to step up and back you up. Its quite a shame. I had the same experience with Infiniti not stepping up and helping me so I guess we were the victims of the same mistreatment, just by different companies!
It is a shame with the sales figures of the new TL. I too was turned away from getting one, b/c of the size increase and ugly grill, hence why I got a new Maxima, so hopefully they get the message on that one and the next gen TL will be back on track. So far, my Maxima has been fun to drive, and after 12k miles, I'm happy to say, no rotor/brake issues like I have on my FX35! Its a good thing for the class action lawsuit so that all my brake/rotor fixes were covered b/c that would have added up quickly and really hurt the bank.
I'm glad, though I can't understand why it took Nissan and Infiniti over 5 years to finally put the proper type of brakes and rotors on their vehicles, that they finally have had their brake/rotor issues solved. Before 2009, it was a really serious problem on both Infiniti and Nissan vehicles. I know the 2007 and 2008 Altima's had major troubles with wear as well, but so far, since 2009 model years, I've read very few brake/rotor issues compared to years previous!
It only goes to help us!
#11404 of 16091 Re: Check CR Reliability History Charts [smarty666]
by 2233
Aug 23, 2010 (1:25 pm)
I really like the new Maxima. It resembles the M37 a great deal. I didn't test drive one when searching for a car for my daughter since it was priced higher than the Altima but it's alot less expensive than the M37.
Infinti's brake issues existed from 2003 to 2006 in the G. They changed the design and the pad for the 2007 model and no problems with my wife's 2007. I'm not up to speed on the FX though.
I'm looking for a new car in 2011 or 2012. I think the FX is the best looking SUV ever made but some find it not attractive.
Speaking of sleazy salesmen, we test drove a Camry last week also. The salesman knew me somewhat for many years having sold me a Toyotal Supra back in the 90s. He knew that I was an informed consumer.
When we spoke about price, I mentioned that the dealership of a competing brand was cutting the holdback and crediting it to us in their price. He first said he never heard of "holdback" and when I chuckled he later said Toyota only pays $200 for holdback.
I corrected him and informed him that the holdback was more than double that.
We walked out. You'd think that an experienced Toyota salesman would have more sense and class but I guess I give some car salemen too much credit.
#11405 of 16091 TL transmission/brake pad issue
by ctl
Aug 23, 2010 (2:07 pm)
A potential TL buyer here. I would think the TL auto trans. issue is history by now, after all, they have been on the same 5 speed all these time! one would think... I wish for the new 6 speed but is a bit worried, almost everyone (benz 7, infiniti 7, toyota 6, has had issue with their newer version of auto trans when it first came out.
Funny all the bittering on infiniti brake pad... now all the issues with 2008-2009 Accord brake pads (consistantly short lived, avg. 20K) makes me wonder about the TL brake pads. Haven't heard much about it yet, but watching closely.
#11406 of 16091 Re: TL transmission/brake pad issue [ctl]
by 2233
Aug 23, 2010 (3:09 pm)
I would wait until the current body style of the TL is out for at least 4 years to assess the potential transmission issues.
Remember, the 2000 + TLs took about 4 years to manifest themselves as did the MDX.
#11407 of 16091 Re: TL transmission/brake pad issue [2233]
by tlong
Aug 23, 2010 (3:32 pm)
Is the current TL transmission the same as in the '04-'09 models?
#11408 of 16091 Re: Check CR Reliability History Charts [2233]
by sweendogy
Aug 23, 2010 (6:20 pm)
comments on CR reliability charts and dealership experinace==
On consumer reports-- I use them for almost everything I buy, from Toasters, Tvs and cars-- i think its a great paid service that does have merit. The break and transmission issues on both the tl and infiniti-- its all about luck when getting a car - most cars have something thats going to be problem (or reported as a problem by the owners)-- no one builds a perfect car (but the accord/civic have been close).
On dealerships-- well i''ve owned both acura and infiniti.. Acura has a better overall setup and you feel wanted when you drop your car off -(2 dealerships i've visited, for oilchanges only, dam i miss the GS-R)- this is my
Infiniti -- well i bought my G35 at a small dealership in the middle of nowhere and they have great service but the larger in-town dealership is cold, mass marketed, non-user friendly monster.
I think its more about who owns the dealership and where its located.