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1905 messages, Last post on Nov 21, 2009 at 9:30 AM
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Replying to: alenatasevich1 (Feb 06, 2006 12:47 pm) Let them replace the engine and I suspect they will even extend your warrenty....Like BMW did with their crank problems. Since you are a lawyer, you could litigate the matter but what is GM going to present you with? Yup, their warrenty and frankly they are living up to that aspect as they will replace the engine. It is certainly annoying but I think your alternative in litigating the matter may prove fruitless. On a lighter side, I'll take your car! I have had an '01 yellow;traded for an '03 yellow and will be hunting down an '06, either yellow or blue and have merely been waiting for pricing to settle. Maybe your dealer would want to swap you out of your car into another one, I'll take yours for the right price and all will be happy. Just a thought.
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Replying to: gbjerke (Feb 06, 2006 6:20 pm) GM has not offered to extend my warranty. Legally speaking, I will file an action against GM, but that is not the point. Porsche & BMW have in similar situations (or with cars with less serious problems) replaced the car (examples provided by other board members) thus backing their product and their customer. While GM & Chevrolet is basically flipping me the bird. I do not intent do keep this car under any circumstances and already have a deposit on another Z06. Funny isn't it? Depending on how things work out with GM, this car will be either returned to GM for a new one, bought back by GM, or will be sold by me. If you're interested in purchasing it, just let me know. This whole scenario has absolutely ruined my experience of owning this particular car, but the reason for that is not the actual problems with my Z06, those can happen on any car, but the way Chevrolet & GM are handling this situation. "American Revolution" is the new Chevrolet slogan, but in the end these are just words. Although I think Chevy's products are overall greatly improved, their integrity as a company are at the bottom of the barrel, and this is where their focus needs to be. They will never compete with the profitable companies until their policy is changed. Porsche & BMW are the 2 most profitable car manufacturers and its funny that in the examples given the customers' cars were replaced and the reputation of the companies improve. But GM, a company in dire financial straights does not replace a car which left the factory substantially defective, thus further undermining the company's reputation. And this is supposed to be their HALO car! What a joke... Alena
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Replying to: alenatasevich1 (Feb 07, 2006 5:54 pm) GROW UP!!! Lets be honest here, if this problem would have been discovered between the car coming off the assembly line and being delivered to you all they would have done is changed the engine and you would have had a vette with a new replacement engine and you would be none the wiser. |
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I have a couple of thoughts here. First the starting problem, their diagnosis aside, sound more like an iginition relay or starter switch. I've had those go before, and long before a starter itself. If you get the car back and it fails to start again, have those checked. On the warranty issue, I think if GM wants to play hardball, you end up with a new engine rather than a new car. But, some years ago when I was at my Olds dealer and puttering around the show room, I saw a guy outside getting ready to take delivery on a new Toronado. I was speaking to the owner and he told me the guy had a new Toronado and on a business trip it developed a tranny problem that could not readily be fixed. The dealer said he got a call from GM central and was told to give him any Toronado he had on his lot as a replacement. That is what he did. I whistled at that info and he said: "Well, the Toronado is our top of the line and they want to take care of their best customers." I wonder if things have changed. After all, the Z06 is a heck of a lot more expensive than the Toronado was. And by the way, I bought a 87 Toronado and it was the best, most trouble free GM product I ever bought. Kept it 9 years and then gave it to my son who kept it 2 more. Still wish I had kept it, it would almost be a collector item now.
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Replying to: bigmike5 (Feb 08, 2006 10:18 am) Fivelemons, FIVE LEMONS? That's rediculous! As an update... it looks like the dealership will have my car for about a month, today being the 18th day... Some parts still have not come in! No surprises here! Alena
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Replying to: alenatasevich1 (Feb 14, 2006 9:36 am) |
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Replying to: alenatasevich1 (Feb 14, 2006 9:36 am) Those who'd like to continue discussing GM's policies/practices, customer service, and warranty issues will find plenty of takers in the News & Views and Smart Shopper Forums. Drive on over and see me!
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I found a 2005 coupe 6 speed LT1 package with a single removable top. The dealer is asking $42500.00 for the car with 4250k miles on it. Edmunds says $36000 trade in and 41500 dealer, what do you guys think?
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