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Toyota Corolla, Sedan
#2813 of 3858 2006 2007 Toyota Corolla Front Seat Noise
Feb 15, 2007 (3:08 pm)
To all Toyota Corolla owners with a vehicle still under warranty (2004-2007),
I just spoke with the DSPM (district service and parts manager in the El Monte, Ca district) from Toyota. He compared my new vehicle to other Corollas. According to him, the seat is operating under the tolerances/variances of the design and henceforth, the seat is not warrantable. Furthermore he said that the same noise was found even in Camry's. I am totally unhappy with the quality of my Toyota. I will be submitting a claim to the National Center for Dispute Settlement and California Dispute Settlement. I urge you all to call the Toyota Customer Experience Center at (800)331-4331 and report your seat problems. I am real worried about the safety risks involved with a loose seat that Toyota refuses to repair.
#2814 of 3858 Re: 2006 2007 Toyota Corolla Front Seat Noise [bcorolla]
Feb 16, 2007 (3:26 am)
Did the DSPM duplicate your noise,while you were with him, in the other cars he compared too yours? This is the only way Toyota can claim it to be a normal noise. Keep in mind that the DSPM is a business degree not a technical degree position in Toyota. Hopefully an FTS (Field Tech Specialist) will be sent to inspect your noise. IMHO the noise is not a safety issue just annoying as all get-out. I lived with my noisey seat until I traded the car recently at 2yrs & 55,000 mile. BTW I advised our FTS of the noise his response being they hadn't seen that before.
#2815 of 3858 Re: 2006 2007 Toyota Corolla Front Seat Noise [dadof6]
Feb 16, 2007 (9:33 am)
I never even met with the DSPM. He claimed that he had 2 other people with him at the time of the inspection (a technical specialist and the shop foreman). He refused to show me the car in person. It seems as though after the DSPM has inspected the car, his decision is the final verdict - there is practically no negotiation. What would be the best course of action to proceed? I realize that there is a design flaw in the seat but if it occurred down the line at 20K miles I would be alot happier than now when the problem occurred at 1500 miles.
#2816 of 3858 Re: 2006 Corolla front seat noise [bcorolla]
Feb 16, 2007 (9:58 am)
"operating as designed". sort of like the kiss of death. duplicate the issue in a number of other cars and it's suddenly a "normal characteristic" no matter how absurd it seems... geesh.
quality. doing right by the customer. this is what toyota strives for, right?
why don't you have someone you think is mechanically savvy drive the vehicle while you listen from the back seat location, and as the car is put thru it's paces to replicate the problem, you try to sleuth the location of the sound.
then you drive and have that person perform the same steps and see if you converge on the probable cause.
perhaps, there is some fitting or some metal to metal contact or other in the seat or positioning mechanicals that you can lubricate or modify (rubber bumper, foam, electrical tape, adjustment) to mitigate the problem.
then you go into the dealership and you point blank tell them they a really poor excuses for diagnosticians and repair people.
no - just kidding.
you show them your findings and your kludgy solution, and you ask them to address that problem properly (if you couldn't or don't like your solution).
sometimes i think you just have to invest the effort when your dealership won't. this seems on the surface that you can make some inroads yourself, then perhaps take it back to the dealership, or call corporate to get it fixed.
#2817 of 3858 Re: 2006 2007 Toyota Corolla Front Seat Noise [bcorolla]
Feb 16, 2007 (1:25 pm)
The DSPM IS the face of Toyota to the customer so he should have met with you face to face even if he couldn't tell you what you wanted to hear. Have you duplicated the noise for the SM?
Have you spoken with Toyota National Customer Assistance Center about you issue ? 1-800-331-4331
#2818 of 3858 CAR RADIO REPAIR HELP
Feb 25, 2007 (10:16 am)
I have a 1998 Corolla. I plugged in a cell phone charger to the cigarette lighter (I have done this numerous times before) and the radio as well as cigarette lighter attachment no longer works. I checked all the fuses (including the one in the back of the radio) everything looks fine. All other parts of the car are functioning fine except the radio and cigarette lighter attachment. I am willing to buy a new radio, but want to make sure that it's not the wiring or a short circuit causing the problem. Any suggestions? Is there a way to test the power going into the car stereo?
#2819 of 3858 Re: CAR RADIO REPAIR HELP [frush93]
Feb 25, 2007 (8:18 pm)
Sir, that is a strange problem you have there, I would say get one of those 12 volt testers and check to see if the wire behind the radio and lighter are Hot, and also check the ground wires, if the wires have current it must be your radio, I have a original 98 corolla radio with cassette player in good working condition, I am willing to sell it, email me if your interested, To all who reads this, I am looking for a 4 cyl. engine for my 98 corolla because my #1 piston rod broke and the engine is shot, or if anyone is interested in this car as is, email me to work out a deal, this corolla is all good shape but the engine, only 97300 miles on it, email at alwaysalex1yahoo.com
#2820 of 3858 98 corolla as is
Feb 25, 2007 (8:24 pm)
Is any body intersted in my 98 corolla ,97300 miles, with blown engine ? Or does any one have a 4 cyl. engine that would fit this car that I could buy, email me , alwaysalex1yahoo.com
#2821 of 3858 Help with a repair problem on a 95 corolla
Feb 26, 2007 (1:57 pm)
First off thanks for making this great site where people can share problems regarding their vehicles..for the past 4 weeks iv been trying to deal with a problem with my 95 corolla...First off it was the light problem from the parrking lights...could not find the problem becuase it was not making the parking lights turn on...then repaired it using an external relay, anyways the main problem wich i cant fix is with my engine..First off at cold starts sometimes it starts good sometimes not, at most of the times it smells like gas, and when it does start you step on the gas and the engine stumbles and sometimes dies, as long as it is cold it will start when it is getting a little hot the engine will not start..another thing is the exhaust manifold is broken, i tried repairing that by welding it but no luck, it broke again so will have to get a new one, anyways the other thing is it throws some water from the manifold i was guessing it was because of the broken manifold..im trying to see if it could be the head gasket that the problem..anyone with good tips will be very much appreciated..
#2822 of 3858 Re: 2006 2007 Toyota Corolla Front Seat Noise [dadof6]
Feb 28, 2007 (1:01 pm)
I have great news. After speaking to the DSPM I thought I was stonewalled. The agent at the Toyota Experience hotline said that I was free to go to another dealership to get another opinion. And that I did. I went to Wondries Toyota and they quickly assessed the problem. They brought out the Master Technician and did a road test. Within an hour, I got my car back and lost the annoying popping noise in the seat. The technician traced the problem to loose seat track bolts. All they did was resecured the bolts. Presto - No more noise!!! The service advisor said if the noise reappears feel free to bring the car back again. At least I know where the problem is coming from now. If it reappears I'll ask the technician to apply some thread lock to the bolts so that they do not come loose. I'll be sure to call the Toyota Hotline and praise Wondries for the professionalism and prompt service. I am extremely not happy with the run-around that I got at Longo and from the DSPM (his initials are J.K.). I hope Toyota does an evaluation on that DSPM's knowledge on Toyota Service Repairs.