Last post on Jan 01, 2012 at 8:42 AM
You are in the Volkswagen Touareg
What is this discussion about?
Volkswagen Touareg, SUV
#583 of 2219 Drove the Touaregs; Disappointed! Am I The Only One?
Jun 29, 2003 (10:38 am)
After much anticipation... I finally had a chance to get out and take the new Touaregs for a spin last Friday. Perhaps my expectations were too high... But I was disappointed with this truck!
As background... I bought a W8 Passat last July after test driving almost everything else within +/- $10k, including the Audi A6 (3.0 and 2.7t), BMW 530, Lexus GS300, and so on. I was blown away! I bought it on the spot and have been more than happy ever since.
So as I started to hear and read about the Touareg... I expected a similar outcome... Heads and shoulders above the other entry-level luxury offerings. In recent weeks I drove the RX330 and both Volvo XC90s as a warm up.
Well, onto the Touareg. Fit and finish is impeccable. Looks amazing. But behind the wheel... Oh no...
The V6 is wholly inadequate. The V8 is only marginally better. Acceleration is tepid and the 6 speed tranny doesn't hold the low gears long enough. Perhaps, as the salesman mentioned, it's got all the get-up-and-go that you "need." But at this price point, and competing with the likes of Porsche and Lexus and BMW... Well it's not really about "need" at all, is it?
The salesman mentioned that the diesel W-10 might make it to the US for the 2005 model year...
And yeah, the steering is also a problem. It's too light, and over-assisted. No road feel. What you feel is all that mass. It felt, more than anything else, like my father's Suburban. That's not what I was hoping for...
Oh well. I don't mean to be too harsh. I do suspect that my expectations were too high, and maybe I enjoy the gas pedal more than most. But I don't know; at this price point I'm not much into making compromises.
I have to second the comments re VW dealers. I've been to 5 in two states. Only 1 was marginally acceptable. Most are pitiful, with no parking, inadequate waiting areas, and so on. Did I mention that when I bought my W8, I had to wait 45 minutes to talk to a salesman while the F&I guys drank their coffee and stared at me?! Interesting treatment given that I was there to look at the most expensive car on the lot. The W8, and to some extent the Touareg, speaks for itself. I'm sure that the Phaeton will also be very very nice, if not a world beater. Their marketing machine has been on a roll for several years now. But they need to upgrade the dealership experience if they really want to play on this field...
Then again, you might spend one or two days a year at the dealer. But you'll drive that car every day...
Happy ending here is that my local VW dealer is clearing out their 2003s at below invoice. Suddenly that W8 wagon is looking awful nice...
#584 of 2219 Well, A Quick Comment on VW Service...
Jun 29, 2003 (10:40 am)
While I'm no fan of the dealers, I will say that the service departments that I've visited (2 in 2 states) have been wonderful when it comes to my W8. They love that car; they're practically falling all over themselves to work on it, fawning over you, and so on. I've been very pleased with post-sale service. Now if only they could work on the point of sale...
Jun 29, 2003 (12:01 pm)
now I know why I sell so many VWs!!!!!
As to performance...I would suggest that this is in the eye of the beholder...We had the T-Regs out on the track at Firebird International Raceway in Phoenix...pushed both power plants against the competition...X5, MLs, etc. Handling and power were all there...
Test drives are very unique experiences...For me, I try to provide a simple, no nonsense combination of city & highway driving...No conversation, unless I am asked a question..But, I know that for the customer it is generally always an 8 out 10...The car is unfamiliar, there is a visual assault because everything is new and different, and the fact that the car belongs to someone else promotes a bit of discomfort.
Jun 29, 2003 (12:07 pm)
I am still being timed out here with longer than normal two sentence posts...if interrupted by a phone call or two...
Mark, your experience at this store is just plain sad...The Phaeton arrives in November and will be a wonderful product for a very select clientele. The R32, not RS32, will be here Q1 2004 and will be priced at ~$30K...And the Touareg can be ordered to spec today...
Jun 29, 2003 (6:26 pm)
The time-out should be a bit longer than that even if you aren't using "auto-login." I'll ask around. Also, you should be able to edit an existing post if you get back to it within 30 minutes.
Interesting perspective on test drives, btw.
Jun 29, 2003 (7:03 pm)
I still don't know why it times out at all...Although, rare, there are times when I have embarked on a longer than normal response...technical stuff or marketing concept...The phone rings, etc....You go back after awhile and continue...hit "post my message", and nothing...the 30-40 minutes all for naught...
This happened just the other day in a response to my friend Mark from Cincinnati...
It has always been a problem with the Town Hall
servers or software...
Jun 29, 2003 (7:08 pm)
I don't think you want to go to auto login at work, lest people start posting as you.
Often you can go "back" in your browser after a time out and find your draft from the message box, copy it and repost it into a new message box.
But for you it may be safer to compose in Notepad and then paste into Town Hall when the phone quits ringing.
#590 of 2219 sat in one..
Jun 29, 2003 (8:42 pm)
I checked out the T-Reg today... very cool vehicle, unfortunately test drives weren't allowed today.
The interior was very rich, I didn't find the plastics to be anything but luxurious. However, I couldn't help but notice two unfortunate items:
1- the back seat bench is a bit low; and
2- from the outside, it looks like a Passat wagon jacked up and with the cargo area chopped in half. Not necessarily a bad thing, but given that 95% (my estimate) of consumers won't take this off road, more cargo area would be good. Also, it seems a lot of excess materials are included for off-roading and that leads to an overweight vehicle).
#591 of 2219 T-reg for passat
Jun 30, 2003 (6:37 am)
Decided to go with XC90. Being a Passat owner and a VW fan, I was defering my purchase decision for the arrival of Touareg but XC90 came out as a winner for us. Our decision was based on internal comfort, price point and usage.
Might get T-reg when my Passat lease expires in early 2005.
#592 of 2219 Update - 5 days with my Touareg
Jun 30, 2003 (11:04 am)
So my wife and I have had it for 5 days and have put 400 miles on it. Bought the V6 with Premium and Nav. Offroad Gray with Anthracite Gray.
Before buying test drove the following SUV's:
Chose VW for following reasons:
Own a Passat GLX and a New Beetle and love both
Loved the exterior.
Perfect size for us.
Second place was the X5 and there are soooo many out there, then the MDX, but we don't need third row for two of us.
I really love this car.
- Handles great for an SUV
- Very comfortable
- Many comments from people including two people who both said damn I should have waited for it (one driving a new MB ML and the other a brand new Sequoia).
- Feels great - no fatigue after a 120 mile drive
- Doesn't show dirt as much as I anticipated in a brief offroad excursion.
- Gas mileage a bit less than my Passat --- averaged about 19mpg over the weekend in mixed driving.
- Can't get Homelink to recognize the door opener.
- Can't get memory programmed to key (going to read manual tonight so I can't fault them for either of these two yet).
- Nav disks had to be ordered --- get them today finally.
- Still not comfortable with the jog-dial to navigate menus - when trying to select something, it often scrolls past the selection that I would like.
- Wish the storage bin at top had a cover.
- Acceleration ok - not thrilled but still getting used to it. Feels about 20 MPH slower in the car than actual speed. I was doing about 100 on the highway the other day and only the speed warning light pointed this out --- honestly felt like I was doing 70 or so...maybe I should have waited for an 8 at the dealers. Although if I was looking for a fast SUV would have bought the Infiniti FX or the Porsche.
- Very, Very, Very happy with my purchase and we are contemplating trading in the Passat and the Beetle in on another Touareg when winter comes along (after all we are in Upstate NY). Maybe then I can get my 8