Internet vs. Traditional Car Buying

3011 messages, Last post on Aug 27, 2009 at 10:23 AM

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What is this discussion about? Car Buying

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#61 of 3011 How about 38 cents? by bobst Dec 19, 2002 (5:08 pm)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) My wife and I just stopped at Starbucks this evening, and we had a card that gives us 10% off. I thought I saw $7.68 pop up on the register, and then she said it came to $7.30 with the discount. I didn't think about it, and gave her that amount. A few minutes later I realized she had only deducted 5%, I asked her about it. She said the automatic 10% function on the register must not be working, and they would fix it. We left and got in our car to drive home, and I realized I was kind of irritated by her attitude. So I circled around the parking lot, parked in front of the store, went back inside, talked to the manager, and got my extra 38 cents back. Now I am happy, and ready to watch the final of Survivor. I can be kind of stubborn about small things, but that's just how I am. By the way, I think Brian is going to win.
#62 of 3011 I don't watch Survivor, by zueslewis Dec 19, 2002 (5:19 pm)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) but am into the "principle" mentality.
#63 of 3011 Bobst .. by rroyce10 Dec 20, 2002 (4:47 am)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) ..... Try buying at 2/3 different Wal-Marts and getting 2/3 different prices .. you will be driving around til Easter. l.o.l.. Terry.
#64 of 3011 beechman... by isellhondas Dec 20, 2002 (6:57 pm)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) We do blow people out. People outsmart themselves every day in their zeal to get the "best" price. It can be, literally, sickening.
#65 of 3011 Doesn't it work both ways... by mfletouva Dec 29, 2002 (7:55 pm)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) I spent a few hours a dealer looking at cars, drove one and decided I wanted it, so I gave a dealer a 'final number' once and said that I would buy the car that price, no higher..at the time, we were about $800 apart. He went to his manager, came back, and we were $500 apart. I said, ok thanks for the test drive, call me if you want to sell it at my number and walked out. He came running after me, told me to let him talk to his manager and then the manager came out and gave me an extra $300, so we were $200 apart...I said, well that's still not my number. He said, yeah, but are you really going to ruin hours worth of a deal over a lousy $200? I said, well, isn't the better question are YOU? You're going to get it back in doc fees anyway! After a good 20 minutes more of this, of him trying to show me I was getting a good deal, he came down another $200 and sold me the car... But, the point is, why would the dealer be willing to throw away a deal for a relatively small number like that and not expect the customer to do the same? And if he was able to sell me the car for my price anyway, why make me spend a few hours getting to it? I will NEVER understand that part of the biz...
#66 of 3011 The point is, you stayed and did the deal. by zueslewis Dec 29, 2002 (8:06 pm)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) You have to admit it - consumers want to negotiate and please don't fib and say you don't. You know darn good and well if you stated your number and the dealer said "Sure, no problem!", you'd kick yourself thinking there was more money on the table for you, whether there was or not. I've been at the end of the month, needing one more deal to hit a bonus level, the boss is in a good mood and we jumped on a customer's offer to purchase. He freakin' walked!!! He walked because we were so eager, he just KNEW there was money on the table. I sold him the truck a week later, but I missed $800 in bonus money for meeting the customer's price first time out of the gate. It cost me a lot of money - I'll bet customers never thought about it from that angle.
#67 of 3011 Why did you waste the 20 minutes? by bobst Dec 31, 2002 (7:25 am)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) You said that you talked to the salesman for "a good 20 minutes more". What a waste of time. If you had got in your car and started to drive away, the salesman would have immediately met your price. Then you would have gotten home earlier and not missed watching the Simpsons. I bet you missed a great episode, like the one where Capt. McCallister, with his great seafaring accent, says of Homer, "He's not a man, he's a remoseless eating machine".
#68 of 3011 Then Homer said "Marge, beer me". by zueslewis Dec 31, 2002 (7:40 am)
Replying to: isellpotiac (Feb 23, 2002 8:35 am)
#69 of 3011 The really curious by vwguild Jan 01, 2003 (2:27 pm)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) thing that I have encountered of late is the rather increasing number of Internet customers who are pursuing a price rather than a value. With increasing frequency I am finding customers who, once having secured an Invoice plus price, are totally surprised to learn about such basic things as Warranty coverage, Safety features, car features and benefits, and options. The typical purchase process for any product is dicovering the differences between items and making an informed decision based on need, budget, and value. For some it seems that the entire purchase process has been turned upside down...Secure a price and then discover what you bought. How is a merchant going to impart the value of one product over another when there is no opportunity to do so.?
#70 of 3011 " Value " ?? by isellhondas Jan 02, 2003 (1:10 pm)
Replying to: isellpotiac (Feb 23, 2002 8:35 am) What's that? It's all PRICE, isn't it? Isn't that the only thing that matters?

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