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Internet vs. Traditional Car Buying

3011 messages,  Last post on Aug 27, 2009 at 10:23 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#2973 of 3011
Re: 2010 Honda Pilot Touring AWD w/NAV and RES [jungle_cat] by deltheking
Jul 05, 2009 (9:02 am)
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Replying to: jungle_cat (Jul 04, 2009 9:08 am)

As Boomchek said,,dont fret over a few hundred bucks especially on a 30k vehicle--And the Pilot is a very very good SUV...So enjoy the vehicle and its features.
I would say,,a Honda for below invoice at the color u wanted--I think you did really well.Not bad..
Enjoy your Pilot....
#2974 of 3011
Who to Deal with at the Dealership by g_billings
Jul 10, 2009 (6:05 pm)
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This is my first post here. Forgive me if it's been answered before. I made an attempt at searching for the topic but came up empty.
 
I'm a big fan of internet research and shopping, and I used Edmunds a great deal to help with the purchase of my wife's '01 Passat and my '04 4Runner. We've started looking at new cars for her and I'm starting the process again.
 
Here's the dilemma I'm running into. After we've picked some vehicles we're interested in, we have to go test drive them to see which onse we like. To do that we've just headed over to the dealership and grabbed a salesperson.
 
So once we've decided which vehicle we want, where do we begin with the negotiating process? I'd love to try and bypass the typical haggling and contact the internet or fleet manager, but it doesn't seem fair to skip over the saleperson that took their time to test drive the vehicle with me.
 
Do I start by contacting them and asking for their price? Or should I start with Edmunds TMV and tell them what I'm willing to pay? I plan on getting prices from other dealers that I haven't visited in person, so should I just wait for quotes from them so I have something to show the dealers here? Is there some other way to go about getting test drives if you plan on doing internet shopping?
 
Any insight would be appreciated.
#2975 of 3011
Re: Who to Deal with at the Dealership [g_billings] by tidester HOST
Jul 10, 2009 (7:37 pm)
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Replying to: g_billings (Jul 10, 2009 6:05 pm)

There are many approaches you could take such as telling the salesperson this is the car I want and this is what I am willing to pay. Make it a reasonable offer and ask whether they can make it happen. If the answer is "Yes" then you're in business. Otherwise, you have two choices: (a) walk or (b) get a counteroffer and go from there. I'm sure others will offer other strategies but, in any case, keep your eye on the "out the door price" and good luck!
 
tidester, host
SUVs and Smart Shopper
#2976 of 3011
Re: Who to Deal with at the Dealership [g_billings] by boomchek
Jul 11, 2009 (10:27 am)
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Replying to: g_billings (Jul 10, 2009 6:05 pm)

You narrowed down your choice. You know what make and model and trim level you want.
 
You went to drive the vehicle, and a salesperson helped you out. Now you decided you do like this vehicle but want to make sure you will get the best price.
 
If you're not sure what the best price is, get quotes from other dealers to see what range they're in. After you get quotes go back to the salesperson (if you were ahppy with his or her service) that helped you out in during the test drive and give him a chance to match or beat the deal. If he does the buy the car from him.
 
If you do know waht target price is achievable and what you want to pay, save yourself time and hassle, and go back to the test drive salesperson and make an offer with him to buy the car.
 
If you by pass the salesperson and go to fleet or internet manager then chances are they'll have to split the deal with that salesperson anyways.
 
Fleet will not always deal with you unless you're buying a few cars or have credit card in hand and ready to put a deposit on the car right away. They usually don't have time to be sending out random quotes to everyone that emails them. That's what floor salespeople and internet managers do.
 
Good luck.
#2977 of 3011
Re: Who to Deal with at the Dealership [g_billings] by jeffyscott
Jul 13, 2009 (7:05 am)
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Replying to: g_billings (Jul 10, 2009 6:05 pm)

Is there some other way to go about getting test drives if you plan on doing internet shopping?
 
I usually make my first contact online and set up a test drive that way.
#2978 of 3011
Re: Who to Deal with at the Dealership [boomchek] by g_billings
Jul 13, 2009 (7:33 am)
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Replying to: boomchek (Jul 11, 2009 10:27 am)

Everything turned out fine. After the night of our second test drive, I sat down and start firing off quote requests to other dealers in the state. That was on Saturday night, and by maybe 10a the next morning, I already had 3 replies. The first was $900 over invoice, and they went down from there. The last offer was about $500 under. Knowing that the worst that could happen is that my dealer would shoot me down and I'd have to drive an hour away to get our car, I called him back and we started talking.
 
We ended up at $500 over which I felt was fair. I could have saved money, but lost an option on our local car that my wife wanted. We got to keep our sale local and with the salesman that had been assisting us.
 
We signed all the papers yesterday and after reading through the 'Confessions of an F&I Guy' earlier, I was able to turn down the thousands of dollars of windshield treatments, glass etching registration, fabric protection and death and disability insurance with little effort.
 
Thanks for the help, Edmunds!
#2979 of 3011
Re: Who to Deal with at the Dealership [g_billings] by verdugo
Jul 13, 2009 (10:47 am)
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Replying to: g_billings (Jul 13, 2009 7:33 am)

Congrats. Glad to hear about sales stories that have a happy ending.
 
We ended up at $500 over which I felt was fair.
 
Seems fair. They made some money, but they didn't club you like a baby seal. And you kept the purchase local.
 
Don't forget to give excellent scores to your salesman in the survey.
#2980 of 3011
Re: Who to Deal with at the Dealership [g_billings] by boomchek
Jul 13, 2009 (10:53 am)
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Replying to: g_billings (Jul 13, 2009 7:33 am)

Congrats. Most times car buying and getting a fair price is much easier and simpler than it seems. I'm sure you're happy and so is the saleman.
 
Thanks for sharing your story here.
#2981 of 3011
Re: Who to Deal with at the Dealership [g_billings] by jeffyscott
Jul 13, 2009 (7:55 pm)
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Replying to: g_billings (Jul 13, 2009 7:33 am)

You are certainly generous. I would not be willing to give away $1000, like that...in fact because I wasn't we did drive about 1.5 hours to buy a car for about $800 less a few years ago. I felt $800 was pretty good pay for 3 hours of driving.

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