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Smart Shopper Internet vs. Traditional Car Buying
3011 messages, Last post on Aug 27, 2009 at 10:23 AM
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Replying to: jipster (May 04, 2009 10:30 am) A. Are you serious B Do you have a fair price in mind (most do not) C Is there a trade D To build a dialogue. If you respond that there is no trade and you want "best price" I will quote best price. |
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Replying to: jipster (May 04, 2009 10:30 am) |
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Replying to: jipster (May 04, 2009 10:30 am) |
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Replying to: jipster (May 04, 2009 10:30 am) Second, I would make sure that you had driven a vehicle that is very similar if not identical to the car that you were interested in purchasing. I would try to talk with you on the phone since I would have quite a few questions to ask. If that wouldn't work and you only wanted to talk by e-mail... Here is what I would send.... (If there is no advertised specials on the vehicle, this is what I would send.) Hi Eager Buyer, I will be happy to help with the purchase of your next JipMobile. In order to make sure that you are provided with the most accurate information, please answer a couple of questions for me. How are you planning on paying for the vehicle? (Cash, lease, finance) Do you have a trade? You mentioned that you were interested in buying immediately If all the numbers and figures were agreeable, would you be able to take delivery this afternoon? Lastly, our vehicle lists for $23,567. Please let me know a justifiable offer on our vehicle and I will be happy to take that to my manager and start negotiating on your behalf. I look forward to hearing from you! MadManMoo
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Replying to: mikefm58 (May 04, 2009 9:40 am) I found that most salesmen will deflect a question, or ignore your question, but few will tell you a blatant lie. I would never go to a store anymore without all the pricing in hand. That includes the car, accessories, fees and taxes. |
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Replying to: exb0 (May 04, 2009 11:52 am) So here we are sitting and waiting on your e-mail. The standard for our manufacturer is to answer a new e-mail inquiry within 4 hours. If the internet guy or the salesman who gets the e-mail is wrapped up in a deal or with a customer and may not see you e-mail in an hour or two. Unrealistic response time. We do have priorities and the customer before you is #1.
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Replying to: exb0 (May 04, 2009 11:52 am) |
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Replying to: lrguy44 (May 04, 2009 11:58 am) If they don’t have the car in stock, the reply is usually something like “oh, I thought you were looking for a different color”, or “I’ll let you know as soon as my lot boy moves some cars around, because we can’t get to this car.”
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Replying to: exb0 (May 04, 2009 12:44 pm) |
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Replying to: madmanmoo (May 04, 2009 11:03 am) I should have mentioned, there were no other salespeople involved. I walked the dealership lot before it opened. There is no trade-in, it's a cash deal. Already test drove exact same model... even the colors are identical. You did provide a quote (list price), but I ask for your best price. Don't have time to talk on the phone as I am a mute. Leaving the states the next morning to track down Bin Laden, need a car for my wife. Do you give your best price? I'm guessing 9 times out of 10 I'll get the best price by coming into the dealership??? I personally don't have a problem talking on the phone to salesmen, or going into the dealership... I actually enjoy it. If I can get things started via email and get things narrowed down before going into the dealership, that would be great. I would have a pretty good idea what a "good deal" was, so really not that interested in going around having one dealership beat anothers bid.
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