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Smart Shopper Internet vs. Traditional Car Buying
3011 messages, Last post on Aug 27, 2009 at 10:23 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: madmanmoo (May 02, 2009 11:50 am) |
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Replying to: madmanmoo (May 02, 2009 11:50 am) Only if you are construing that as a commitment. If I ask you what the price is, I'm not looking for anything binding. I just want to know whether it's in the affordability ballpark. If you think it's binding then that's your problem. I'd likely walk if you're unwilling to provide basic and straightforward information to me.  tidester, host SUVs and Smart Shopper |
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Replying to: tidester (May 02, 2009 7:39 pm)
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Replying to: tidester (May 02, 2009 7:39 pm) Well, you would have to actually be there before you can walk.......and if you are there, you shouldn't have any problem getting a price.
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Replying to: jwilliams2 (May 02, 2009 7:43 pm) Touché!  tidester, host SUVs and Smart Shopper |
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Replying to: madmanmoo (May 02, 2009 11:50 am) I agree, getting a price quote is the step before purchase. I want to know the range of prices for a car as I'm doing my car shopping. When I'm going for the last penny I'll get a price quote. |
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I really don't worry a lot about what salespeople think of my method of buying a car... It's a lot bigger deal to me, than it is to them.. The only goal I have that takes the salesperson into account: Making them think I can complete a deal with no issues, if we come to an agreement. And, that's only because I think that helps me get the best price. I treat everyone with respect, but I don't worry about their time, pay plan, or how they like to do things... That is not my problem. There are plenty of dealers who will do it my way.. The ones that insist that I follow their system? They can sell their cars to someone else. I think the successful salespeople cater to the customer, not try to put them in a box, or make them jump through their hoops. I think there are a lot of salespeople that consider themselves successful, that have no idea how many sales that they miss. 
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Replying to: lrguy44 (May 02, 2009 8:42 am)
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Replying to: newcarbuyer12 (May 03, 2009 6:48 pm) I get internet inquiries all the time, but if the customer is someone who was at our dealership before and dealt with another salesperon, I'll pass the inquiry on to that salesperson and let them finish up the transaction. |
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Replying to: kyfdx (May 03, 2009 8:27 am) Therefore we'll just follow the rule that gets us a majority of sales. In my case it would be to get the customer to come in. If we wander off from that method and use a different response for every inquiry hoping that somehow we'll randomly match the right response to a certain type of customer, then we'll have no way of measuring whether we're succesful or not because we'd be all over the map with our responses. If I give out 100 best prices and only get 5 customers in who buy, but send out 100 responses telling them to come on in, and get 50 appointments, that result in 25 shows, and 10 deals, then that's the method I'll be using. If I somehow knew that out of the 50 remaining inquiries, 25 would do a deal based on price alone without shopping me, and the other 25 wanted to hear that I'll beat whatever price quote they get, then that's what I would say. But I have no way of knowing that and therefore I'll be using my method that works the best for me. The bottom line is every dealer will try to hold out for as much gross as possible, and prefers not to shoot numbers into cyberspace. Some just do it because it works for them better than others, or they just don't know or haven't tried any other method opf bringing people into the showroom.
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Smart Shopper Internet vs. Traditional Car Buying
