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Internet vs. Traditional Car Buying

3011 messages,  Last post on Aug 27, 2009 at 10:23 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#2922 of 3011
Re: Looking for advice [jwilliams2] by traindriver
May 02, 2009 (3:17 am)
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Replying to: jwilliams2 (May 01, 2009 7:47 pm)

Having been on both sides of the fence, I think I can say you are not wasting any ones time by looking at and test driving a car you may want to buy. Its the only way for you to find out what you want. Thats what car dealers are for.
 
I do agree with you on this part but it often seems that in the eye of the salesman, you have wasted their time if you end up buying from someone else. I see it as "you win some, you lose some -- it will all balance out over time." If they don't offer me their best deal upfront, don't blame me if their competitor will do better. Of course, I don't advocate cutting the salesman's throat over $100 either. If the quotes are close, buy from who has invested time with you and has been most helpful. IMHO.
#2923 of 3011
Re: Looking for advice [jungle_cat] by boomchek
May 02, 2009 (8:04 am)
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Replying to: jungle_cat (May 01, 2009 2:17 pm)

As a salesperson, I acutally prefer that people narrow down what they want to buy before asking for price quotes.
 
You have 4 vehicles you're interested in. By test driving them you will find ones you love, and ones that you can't see yourself in at any price.
 
Once you drive all 4, and narrow it down to one or two, then send out for pricing. Seeing them in person and driving them will also help you see which colors you like or don't like, what options you want or not want and so on.
 
No point negotiating on something you might not even buy after test driving it.
 
Would you put an offer in on a house you haven't stepped your foot in?
#2924 of 3011
Re: Looking for advice [boomchek] by lrguy44
May 02, 2009 (8:42 am)
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Replying to: boomchek (May 02, 2009 8:04 am)

Totally agree with boomchek. In addition, if you are dealing with a professional salesperson you will learn things about the vehicle that you may not find by other research. Also, you may find a dealer that you prefer to do business with.
#2925 of 3011
Re: Looking for advice [boomchek] by tidester HOST
May 02, 2009 (8:49 am)
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Replying to: boomchek (May 02, 2009 8:04 am)

I acutally prefer that people narrow down what they want to buy before asking for price quotes.
 
One can't really know what one wants without pricing information.
 
tidester, host
SUVs and Smart Shopper
#2926 of 3011
Re: Looking for advice [tidester] by lrguy44
May 02, 2009 (8:57 am)
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Replying to: tidester (May 02, 2009 8:49 am)

They can go to Edmunds to see if they can afford the fair market price. This will narrow the expectations and help decide the short list. A firm OTD quote is not a requirement before driving. In fact, if a dealer knows the customer has narrowed the field the OTD will be lower.
#2927 of 3011
Re: Looking for advice [lrguy44] by tidester HOST
May 02, 2009 (9:24 am)
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Replying to: lrguy44 (May 02, 2009 8:57 am)

They can go to Edmunds to see if they can afford the fair market price.
 
Of course they can and should do that!
 
The reality, however, is that not everyone does what is sensible. I think it's a miscommunication problem. A potential customer simply wants some idea of what the price would be but the salesperson regards whatever price he or she may reveal would be binding. As a salesperson, I'd be reluctant too if a price I stated in those cirumstances would be regarded as binding.
 
As a customer, I'd like to have some good idea of the pricing to help me decide what I want. Catch 22?
 
tidester, host
SUVs and Smart Shopper
#2928 of 3011
Re: Looking for advice [tidester] by boomchek
May 02, 2009 (9:46 am)
Reply

Replying to: tidester (May 02, 2009 9:24 am)

The way I see it is narrow down vehicles in a price range. The OP said theyt're looking at CRVs, Pilots, Rav4s and Highlanders.
 
So I don't see bottom line pricing as an issue here as the vehicle range is about $10-$15k apart from a base CRV/Rav4 to a top level Pilot/Highlander.
 
If the OP wants an SUV and is not sure what kind, then as lrguy suggested see what price range they're in, see if that's at least affordable or not, and drive the cars in your price range, and negotiate on the one you like.
 
Pretty simple.
#2929 of 3011
Re: Looking for advice [boomchek] by tidester HOST
May 02, 2009 (10:07 am)
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Replying to: boomchek (May 02, 2009 9:46 am)

I agree but I can't really fault a potential customer for making simple inquiries. It's just a part of doing business.
 
tidester, host
SUVs and Smart Shopper
#2930 of 3011
Re: Looking for advice [tidester] by madmanmoo
May 02, 2009 (11:50 am)
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Replying to: tidester (May 02, 2009 10:07 am)

I'll fault them for that. Getting price quotes on all the vehicles that you are considering is silly AND a waste of everyone's time.
 
To put this in the context of buying a house, do you ask each seller what their best price is before you even look at it? Do you even ask for a best price after you've decided on a house? No, you make an offer. Car sales is a little different because many dealerships will give you an offer, but c'mon....
 
You've seen the list prices on the vehicle and you can only figure that they will get better than the list price.... so, you know the general idea of pricing and if it fits in your budget. Drive the vehicles you are interested in purchasing. Pick the one you like best and then, if you like, get quotes from a couple of dealerships that sell that vehicle OR just make an offer.
 
Don't waste everyone's time by putting the cart before the horse. Thank you.
#2931 of 3011
Re: Looking for advice [tidester] by lrguy44
May 02, 2009 (12:04 pm)
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Replying to: tidester (May 02, 2009 10:07 am)

Best price is NOT a simple inquiry. It means a specific vehicle in a specific color with specific options. It also means a commitment to buy. I hate the old if I could would you, but to get the best price should mean you are ready to pull the trigger.
Find what you can afford and like first, then shop price and be ready to buy.

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